58 Reviews
Write a Review58 Reviews of Jeff Rumson
May 27, 2022
Waited 3 months for a part to fix the squeak from my front seat. After replacing some part, the squeak is even worse now. Not happy with Kelly Honda at all. First no one from Kelly could ID the squ front seat. After replacing some part, the squeak is even worse now. Not happy with Kelly Honda at all. First no one from Kelly could ID the squeak(I had been there 3 times with the complaint), then it took over 2 months of me calling to see if the part was in(they never called me )then on the way home from them supposedly replacing the seatbelt latch, the squeak is worse. I will not be buying a new car from then again. More
May 09, 2022
Went in for service… waited for attendant to check me in Nobody checked me in… I had to ask someone The gentleman was friendly and apologetic but several people walked by without saying a word Other in Nobody checked me in… I had to ask someone The gentleman was friendly and apologetic but several people walked by without saying a word Other than basically being ignored in service check in I had a good experience Tech was friendly and quick More
March 16, 2022
This was a scheduled 5000 plus miles service on a 2020 Accord Sport I bought there (number 4 in the family) As always, Jeff was courteous, efficient and great at listening and communicating (over the year Accord Sport I bought there (number 4 in the family) As always, Jeff was courteous, efficient and great at listening and communicating (over the years I’ve had all the service people, I think, and always had a positive experience) This time there was also a mysterious but only occasional scraping or rubbing sound, noticeable but hard to pinpoint. It turned out be gravel and dirt in a wheel well behind or under the metal well itself… obviously not a mechanical problem, but nevertheless I was impressed at the thoroughness of the service. I have always been satisfied at Kelly Honda. I recommend them without reservation. My wife and I will continue to patronize them. I checked out an HRV today. She is thinking of a newer CRV. That’s where we’ll go. More
February 07, 2022
99 dollars for an oil change! I felt like I was being gouged. I Was told they went in line with all the other places but they are misinformed. Midas is 49.99 half the price! I will not be buying another gouged. I Was told they went in line with all the other places but they are misinformed. Midas is 49.99 half the price! I will not be buying another Honda. More
September 09, 2021
Amazing service, thank youWas in quickly and service was Amazing service, thank you Was in quickly and service was done quickly. Very respectful and hardworking team Has always been a pleasure to work wit Amazing service, thank you Was in quickly and service was done quickly. Very respectful and hardworking team Has always been a pleasure to work with kelly honda. More
Other Employees Tagged: Robert Batista, Krystal Gaudreau, Jonathan Lopez, Morgan Murphy

