Jeff Rumson
Jeff Rumson at Kelly Honda
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Jeff Rumson | Page 3

Service Advisor

Kelly Honda

540 Lynnway
Lynn, MA 01905

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4.2
55 Reviews
4.2

55 Reviews

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55 Reviews of Jeff Rumson

March 16, 2022

Dealership Rating
Employee Rating

This was a scheduled 5000 plus miles service on a 2020 Accord Sport I bought there (number 4 in the family) As always, Jeff was courteous, efficient and great at listening and communicating (over the year More

by dhobi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 07, 2022

Dealership Rating
Employee Rating

99 dollars for an oil change! I felt like I was being gouged. I Was told they went in line with all the other places but they are misinformed. Midas is 49.99 half the price! I will not be buying another More

by Pani63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 07, 2022

Pani63 responded

99 dollars for an oil change! I felt like I was being gouged. I have Was told they went in line with all the other places but they are misinformed. Midas was 49.99 i will be stay far away from KELLY HONDA

November 27, 2021

Dealership Rating
Employee Rating

Very pleased with jose very polite and knows how to explain what they did needed oil change tires rotated More

by Pathoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2021

Kelly Honda responded

We're happy to hear that! It is great that Jeff and Jose took excellent care of you and made sure everything was explained. We really appreciate you taking the time to share this with us!

October 07, 2021

Dealership Rating
Employee Rating

Kelly Honda Lynn is excellent great service great prices great staff very easy to work with More

by Sugrue. Walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Murphy , Robert Batista

Oct 08, 2021

Kelly Honda responded

This means a lot to us, Walter! We're happy to know that you have had great experiences here and are always well taken care of! We appreciate you taking the time to share this with us!

September 17, 2021

Dealership Rating
Employee Rating

The service guys was very nice and he explained what I needed to know for my future service More

by Bkong1057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2021

Kelly Honda responded

On behalf of Jeff, thank you! We're happy to know that you had a great experience and that Jeff and the service team made sure you were well taken care of! We really appreciate you taking the time to share this with us!

September 13, 2021

Dealership Rating
Employee Rating

Worst service ever. Even with appoiment was there for 3hours just for a oil Change. They spilled oil All over the Car engine. More

by Hidalgo-delvin01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jose Portillo

September 09, 2021

Dealership Rating
Employee Rating

Amazing service, thank youWas in quickly and service was Amazing service, thank you Was in quickly and service was done quickly. Very respectful and hardworking team Has always been a pleasure to work wit More

by Larimartejada13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Murphy, Jonathan Lopez , Robert Batista, Krystal Gaudreau

Sep 13, 2021

Kelly Honda responded

That is great to hear! We're glad that you had such a great service experience and everything ran so smoothly! We really appreciate you taking the time to share this with us!

December 22, 2020

Dealership Rating
Employee Rating

Jeff was very nice. Very professional I came to him with a little attatude. But it didn't faze him He kept his cool. Which changed My attatude. Thanks Jeff 👍 More

by Cici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2020

Kelly Honda responded

Hi Cici! On behalf of Jeff, thank you for sharing this with us! It is great to know that you were well taken care of and everything tan so smoothly. We appreciate your feedback!

Dec 25, 2020

Cici responded

🌲

November 24, 2020

Dealership Rating
Employee Rating

Jeff is great service advisor... I’m so happy they finished my car so quick yesterday... I didn’t expect that they will do that so quick.. Give this a guy a raise!! More

by ched4692
Customer Service
Recommend Dealer
Yes
Nov 24, 2020

Kelly Honda responded

On behalf of Jeff, thank you, Ched! It is great to know that the work on your car was finished in such a timely manner and that you were well taken care of, We appreciate you sharing this with us! Have a Happy Thanksgiving!

November 11, 2020

Dealership Rating
Employee Rating

We brought our Honda Odyssey in for three safety recall repairs. All the required parts were not in yet, but Jeff was very friendly, efficient, and professional. More

by stevear
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 12, 2020

Kelly Honda responded

On behalf of Jeff, thank you, Steve! We are happy to know that both you and your Odyssey were well taken care of! It is great that Jeff was so helpful and made sure everything ran smoothly. We appreciate you taking the time to share your feedback with us!

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