Jeff Sanchez | Page 4
Service Advisor
Mission Viejo Kia
28802 Marguerite Pkwy
Mission Viejo, CA 92692
Dealership Experience
26 yrs
Industry Experience
26 yrs
Languages Spoken
English
594 Reviews
Write a Review594 Reviews of Jeff Sanchez
September 11, 2023
Jeff helped and went above and beyond to make things easier for me. He made my experience worth every minute worth the wait to get my car fixed. easier for me. He made my experience worth every minute worth the wait to get my car fixed. More
Other Employees Tagged: Bryan Chin
September 10, 2023
The service at Mission Viejo Kia dealership was outstanding! I had an appointment and Jeff helped me right away. My Kia Soul needed a scheduled service, as well as checking a concern I had with t outstanding! I had an appointment and Jeff helped me right away. My Kia Soul needed a scheduled service, as well as checking a concern I had with the vehicle’s acceleration. Jeff was very professional and helpful, and he didn’t ignore my concerns (like two other dealerships in two other cities did) he said Gilberto (One of the best mechanics at Mission Viejo Kia!) would take a ride with me, so that I could tell him what my car acceleration issues were. Gilberto seemed as a very experienced mechanic and explained that the changes in acceleration were due to recall updates done on the vehicle’s computer, and that the vehicle acceleration was working well. My car service was done in a couple of hours, meanwhile I enjoyed a delicious courtesy lunch from the dealership, and spoke to salesman Adam about some car trade prices. I had a great experience at Mission Viejo Kia with Jeff, who was very helpful writing up my work order; Gilberto who left my car feeling brand new; and Adam who showed me some vehicle prices, all of them were professional, knowledgeable and friendly. I feel zero stress knowing that next month when I take my car in for a brake service, Jeff and Gilberto will be there to help me again. Thank you guys, I really appreciate your help, and thank you so much for making my visit to your Mission Viejo Kia dealership a stress free experience. More
Other Employees Tagged: Alex Cervantes, Gilberto, Adam, Kevin.
September 07, 2023
Very professional, kept me up to date on repairs and time until completed . Definitely made me completely satisfied until completed . Definitely made me completely satisfied More
Other Employees Tagged: Saul Roman
September 07, 2023
Very courteous, and the availability of Lyft for transport was a welcome surprise. Also, washing my car was an added perk. The video showing the work done and progress was also a great surprise. Top transport was a welcome surprise. Also, washing my car was an added perk. The video showing the work done and progress was also a great surprise. Top notch!! More
September 06, 2023
The guys at Kia Mission Viejo are doing a great job. Though the work took longer than expected, everyone was courteous, professional, and I was well taken care of with rides to/from home. Definitely a w Though the work took longer than expected, everyone was courteous, professional, and I was well taken care of with rides to/from home. Definitely a well-run shop. More