Jeff Schade | Page 25

Always putting customer in the first place It has been a great experience working with Jeff and Grand Subaru. Even though it took around a month to complete the purchase as I was out of the cou It has been a great experience working with Jeff and Grand Subaru. Even though it took around a month to complete the purchase as I was out of the country and the model was not in stock, Jeff did his best trying to find the best matching model and transfer it over in a timely manner. He explained the pricing in a reasonable way, and always gave customer the best interest. He followed through the entire process with great care and patience. I will recommend Jeff and Grand Subaru to those who wish to purchase a new Subaru. More

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Honest Hardworking in best interest of the customer Jeff has been very helpful from the start. He is very honest. He will give you the best price that is possible. He listened to us very well and unders Jeff has been very helpful from the start. He is very honest. He will give you the best price that is possible. He listened to us very well and understood what features we wanted. He took out time to explain things very well and remained patient during the hectic day. He was extremely honest and said no to the trade in and suggest other methods of selling our old car. You can see that he is working very very hard and overall a very good person. The Finance team was very helpful. Brandon was very truthful and efficient. That was the fastest, most efficient transaction I have had in the car buying process. Thank you --M. Patel More

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Long process, but was continually helped Coming in on a Saturday to buy a new vehicle, I couldn't be surprised that the process would take as long as it did. Lots of people were also coming i Coming in on a Saturday to buy a new vehicle, I couldn't be surprised that the process would take as long as it did. Lots of people were also coming in, but Jeff made sure to keep me updated throughout the whole process. While he was working with others, he allowed me to check out the vehicle I was interested in for as long as I needed which was really nice of him. Overall, I found Jeff to be really nice and helpful. More

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Excellent purchase experience at Grand Subaru Having previously had an excellent experience purchasing a 2016 Outback at Grand Subaru I returned to this dealership when shopping for a 2018 Outback Having previously had an excellent experience purchasing a 2016 Outback at Grand Subaru I returned to this dealership when shopping for a 2018 Outback. Jeff Schade proved to be terrific in finding just the right car for me at an excellent price. The financing was easily arranged and handled by Brandon Metz. I could not be more pleased! More

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Dedicated to service ! Thank you Jeff Shade for finding our new Subaru exactly how my wife wanted it. You were very patient with us and not pushy. Now I can tell people “ I Thank you Jeff Shade for finding our new Subaru exactly how my wife wanted it. You were very patient with us and not pushy. Now I can tell people “ I gotta a guy” if looking for a Subaru . Thnx Jeff! Also want to send xxxxxxout to finance guy, sorry forgot your name , very expedient and painless👍 More

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A Real Classy Dealership Compared to previous experiences with bad sales personnel and dealerships, Brianna and her associate personnel made our resent purchase of an Outback Compared to previous experiences with bad sales personnel and dealerships, Brianna and her associate personnel made our resent purchase of an Outback a very pleasant and stress free experience. Brianna was instantly likable, because she was so friendly, courteous and exceedingly helpful. Jeff and Brandon were an extension to a very positive relationship with grand Subaru. They made us feel just like family.....only better. In our research into which was the best Subaru dealership in the Chicago land area, it's easy to see why Grand Subaru came up on top. More

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Excellent service!! We had a somewhat unique situation as we were in the process of relocating from the U.K. back stateside and needed 2 vehicles. We were picked up at ou We had a somewhat unique situation as we were in the process of relocating from the U.K. back stateside and needed 2 vehicles. We were picked up at our hotel and the process from there was smooth sailing. It was honestly the easiest and best car buying service we’ve ever had. Our kids enjoyed playing games while we did all the paperwork. I would highly recommend this dealership to anyone and our sales rep did a fantastic job. More

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Straightforward Outback Purchase We made an online inquiry for pricing of an Outback we were interested in. Jeff got back to us promptly with a great price and made it easy for us to We made an online inquiry for pricing of an Outback we were interested in. Jeff got back to us promptly with a great price and made it easy for us to reserve the vehicle for purchase the following weekend. Leading up to the purchase he was very helpful with making sure we knew what to expect and making sure we would have everything we needed to complete the purchase efficiently. He answered all of our questions via email, text, and phone promptly and he made sure that the actual day of purchase went smoothly. Left with a good feeling about the dealership and about Jeff and we would definitely work with him again in the future when shopping for another vehicle. More

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No Hassle, No Crazy Sales Pitch, and Perfect Service! When my wife and I first started looking for cars, we actually spent a lot of time at a different dealership doing test drives and what-not. The other When my wife and I first started looking for cars, we actually spent a lot of time at a different dealership doing test drives and what-not. The other dealer was great but they wouldn't tell me a price , they wanted us to name a price; which isn't horrible but I don't like to play the sales games. When I sent in a request to Grand Subaru, Jeff Schade responded with a very detailed email for the exact car that we wanted and what their price was. That was it. You saw the breakdown of the ENTIRE price; no surprises, no games, nothing. And they also had this promo for a free remote starter with the purchase which was great. I took Jeff's email and sent it to about 4 other Subaru dealerships in the Greater Chicagoland area. Other dealers tried to beat Jeff's offer but "couldn't" or wouldn't talk numbers via email. One dealer actually quoted us $200 less than Jeff's offer but we ended up going with Jeff and Grand Subaru because of the quality of service that we were given even before he met us in person. He text me constantly with updates and let me know what was going on and is very transparent with the entire process. When we came into the dealership, Jeff took us to see the car that he ordered for us from a different dealer since it was the color we wanted. We inspected the car and noted a few spots that were minor marks. Jeff busted out the cleaning supplies and cleaned it himself right in front of us. The commitment that Jeff has to his customers is outstanding. The process was simple once we accepted the car and Jeff sat with us every step of the way. If you are looking for a dealer, look no further. This is the place and the guy that you want. More

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Good and welcoming service. I was there and it was a nice experience. There was a test drive, the service was very good, overall quality is perfect. For the first time I was ther I was there and it was a nice experience. There was a test drive, the service was very good, overall quality is perfect. For the first time I was there, I liked it. More

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