Jeff Schmidt | Page 11

My brand new vehicle has a defective panel and getting it replaced has been very difficult and it’s still not done. I had to take it to a separate shop (another Walser location) and they said that shop neede replaced has been very difficult and it’s still not done. I had to take it to a separate shop (another Walser location) and they said that shop needed to get it approved by the dealer (another Walser location) before they could do anything. It’s been over two weeks and I still haven’t heard from anyone. More

by Rob T. Verified Customer Verified Customer

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I was told that it would take 3 hours to do the job and they did it right on time 3 hours 15 minutes brought me home pick me up took me back to the dealership they did it right on time 3 hours 15 minutes brought me home pick me up took me back to the dealership More

by geogram Verified Customer Verified Customer

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Your business was very clean, organized, and impressive. Our salesperson Heric was VERY polite and knowledgeable about the vehicle. Very impressed with Heric. We will not hesitate to come back to you and/or Our salesperson Heric was VERY polite and knowledgeable about the vehicle. Very impressed with Heric. We will not hesitate to come back to you and/or send our friends there as we know they will be in great hands. More

by Shaugen Verified Customer Verified Customer

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I really appreciated the step by step communication. Everyone was extremely helpful and kind and the work I had done was completed quicker than I expected! Everyone was extremely helpful and kind and the work I had done was completed quicker than I expected! More

by Andrea Verified Customer Verified Customer

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I was hoping to get an issue with my vehicle determined not necessarily fixed but determined and just to run a diagnostic was going to cost $250 that’s insane it’s plugging in the scanner and it generating not necessarily fixed but determined and just to run a diagnostic was going to cost $250 that’s insane it’s plugging in the scanner and it generating the codes. More

by tanna.hayek Verified Customer Verified Customer

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This my 4th Envision with Walser. Love the car and the dealership. Excellent service dept. Love the car and the dealership. Excellent service dept. More

by tdahlen829 Verified Customer Verified Customer

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Very nice people in the service department. In-person communication wasn't always perfect but the communication when I was at home waiting on my vehicle to be serviced was outstanding. In-person communication wasn't always perfect but the communication when I was at home waiting on my vehicle to be serviced was outstanding. More

by matthew.holt.msp Verified Customer Verified Customer

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The process was good and pricing fair. I was disappointed that there was only one key fob provided and it wasn’t disclosed until the very end of the purchase. In addition the used vehicl I was disappointed that there was only one key fob provided and it wasn’t disclosed until the very end of the purchase. In addition the used vehicle inspection must not have been thorough. I had to take the lightly used vehicle I purchased in for a warranty replacement of the rear pinion seal after only 5 days of having it. There was leaking fluid everywhere. More

by mmlybeck Verified Customer Verified Customer

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Bought car, transmission went out after 6 weeks—had good experience when I brought it in in terms of the mechanics person I worked with. Then spent 10 days trying to get a call back and see if the business experience when I brought it in in terms of the mechanics person I worked with. Then spent 10 days trying to get a call back and see if the business would work with us at all to replace the transmission. After calling back a third time I was told the business had no options for us. I understand this is part of the risk with buying a used car—that said, walser will never get our business when we buy a new car. More

by carpecarlston Verified Customer Verified Customer

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Walser service center is very is to work with. They are professional and very knowledgeable about the products they sell and service. I can’t say enough about the quality of the staff I’ve worke They are professional and very knowledgeable about the products they sell and service. I can’t say enough about the quality of the staff I’ve worked with in the last two years. Both at the counters and in the service area, of the highest quality in the city. More

by rholt614 Verified Customer Verified Customer

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