Jeff Schmidt | Page 78

Cory was very respectful. Even though he was a newer sales person, he was not pushy and sought out answers to any questions he was not able to respond to himself. Took a bit l Even though he was a newer sales person, he was not pushy and sought out answers to any questions he was not able to respond to himself. Took a bit longer than we'd hope to close everything, but that was supposedly due to a new system the dealership put in place recently. Really appreciate how clean the vehicles that were on the lot were. We've been to other dealerships where used vehicles were literally "As Is." Walser Auto is definitely in our short list for purchasing vehicles from now on. More

by prjakk Verified Customer Verified Customer

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I needed a new key FOB for my Yukon, after the overinflated cost of the FOB and service, Walter charged me for "service fees" which cover the fluids, car wash, etc., but the service department did overinflated cost of the FOB and service, Walter charged me for "service fees" which cover the fluids, car wash, etc., but the service department didn't provide any of that service on my vehicle. While the key works (as expected), I shouldn't have to pay $500 (plus $35 in service fees) for a new key for my vehicle. I did share my feedback with the service advisor upon completion of my service and mentioned that it felt like tipping for carryout service. More

by brandonmoser Verified Customer Verified Customer

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Great service with courteous personnel. All work was explained to me so I could understand what was need and what was done. All work was explained to me so I could understand what was need and what was done. More

by donohio Verified Customer Verified Customer

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I was in and out in less than an hour. I'll be back when my oil needs changing again. I'll be back when my oil needs changing again. More

by Harold Verified Customer Verified Customer

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4 times in shop to fix am signal on radio Couldn’t fix, even asking GM all 4times Even put in anew radio! even asking GM all 4times Even put in anew radio! More

by rtoth0 Verified Customer Verified Customer

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I emailed asking for help. They responded quickly and said someone would be in contact with me. No one ever did. They responded quickly and said someone would be in contact with me. No one ever did. More

by Fishnfool816 Verified Customer Verified Customer

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They will find anyway to charge you more money. They have diagnosed my car incorrectly with a 4,000 repair. The list goes on. They have diagnosed my car incorrectly with a 4,000 repair. The list goes on. More

by hankins.ally92 Verified Customer Verified Customer

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Poor customer service, slow to respond and gave me the run around on everything. Will never shop their again run around on everything. Will never shop their again More

by rhthayer Verified Customer Verified Customer

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Awill had every thing ready to go when I got there. Was in and out in an hour to pick up my brand new 2024 Denali 1500 Was in and out in an hour to pick up my brand new 2024 Denali 1500 More

by cl.tool Verified Customer Verified Customer

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Offered a 2019 GMC yukon XL denali at a competitive price with a fair trade in. Sales person and manager did a nice job in the transaction with a fair trade in. Sales person and manager did a nice job in the transaction More

by mike.umland330 Verified Customer Verified Customer

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