Jeff Schmidt | Page 79

I love bringing my car and ge it taken care of. Staff are very good and helpful. Staff are very good and helpful. More

by kosa_15 Verified Customer Verified Customer

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Very helpful, knowledgeable and willing to explain things. Managers seem to have the service team consistent with how they approach the appointment. Letting the customer know where the appointment is things. Managers seem to have the service team consistent with how they approach the appointment. Letting the customer know where the appointment is during the process is key. More

by jeffreyshermo Verified Customer Verified Customer

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Very professional and thorough. It was easy to get an appointment and my car was done when they said it would be, It was easy to get an appointment and my car was done when they said it would be, More

by robertmenk7 Verified Customer Verified Customer

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Very pleased with the support we received from the sales people we worked with when purchasing our new SUV. Being a out of state buyer, they explained the process and made sure it went smoothly. people we worked with when purchasing our new SUV. Being a out of state buyer, they explained the process and made sure it went smoothly. More

by mbniemi Verified Customer Verified Customer

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I had a wonderful experience purchasing my new truck from Mitch at Walser GMC. He explained my options thoughtfully and helped me settle on a vehicle that was best for our family with no pressure or haggling Mitch at Walser GMC. He explained my options thoughtfully and helped me settle on a vehicle that was best for our family with no pressure or haggling! I would highly recommend Mitch and the Walser GMC family to anyone looking to purchase a new vehicle in the future. More

by eckstrom2217 Verified Customer Verified Customer

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Came in for an oil change. Very friendly service people. Done in timely manner. Nice waiting area. Very friendly service people. Done in timely manner. Nice waiting area. More

by donnaj3007 Verified Customer Verified Customer

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Salesman Cory was great best I've had. Made me feel comfortable. Didn't rush me in any way and was very easy going. Dealership itself is not, I understand selling a used car as is but whe Made me feel comfortable. Didn't rush me in any way and was very easy going. Dealership itself is not, I understand selling a used car as is but when you price the used car at top Dollar almost $14k and claim that it's in excellent condition when the car clearly wasn't had to be sent back to recon and then to get it back with other problems and to not resync the second key and inform me I would have to pay to have it resynced is poor on this dealership. If you're going to sell used cars at top Dollar, make sure that the cars don't have anything wrong with them or Make their issues very known to the customer! I appreciate the car being sent back to recon to have the dents removed to receive the car back with the memory seat function not working, when it was working before and then being told that that's something that they might not fix is unacceptable, especially when I didn't have the car that I bought for almost a month.. not to mention that it didn't even get offered a shuttle to come and get my vehicle when it was back. I will not be doing business with this dealership again ever. More

by ronaldbadillo Verified Customer Verified Customer

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Building was clean and people were friendly. Cory, my sales person was professional, respectful and not pushy. He was easy to work with. Cory, my sales person was professional, respectful and not pushy. He was easy to work with. More

by NICK@CARVERCOUNTYABSTRACT.COM Verified Customer Verified Customer

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Cory was very respectful. Even though he was a newer sales person, he was not pushy and sought out answers to any questions he was not able to respond to himself. Took a bit l Even though he was a newer sales person, he was not pushy and sought out answers to any questions he was not able to respond to himself. Took a bit longer than we'd hope to close everything, but that was supposedly due to a new system the dealership put in place recently. Really appreciate how clean the vehicles that were on the lot were. We've been to other dealerships where used vehicles were literally "As Is." Walser Auto is definitely in our short list for purchasing vehicles from now on. More

by prjakk Verified Customer Verified Customer

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I needed a new key FOB for my Yukon, after the overinflated cost of the FOB and service, Walter charged me for "service fees" which cover the fluids, car wash, etc., but the service department did overinflated cost of the FOB and service, Walter charged me for "service fees" which cover the fluids, car wash, etc., but the service department didn't provide any of that service on my vehicle. While the key works (as expected), I shouldn't have to pay $500 (plus $35 in service fees) for a new key for my vehicle. I did share my feedback with the service advisor upon completion of my service and mentioned that it felt like tipping for carryout service. More

by brandonmoser Verified Customer Verified Customer

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