Jeff Sousou | Page 34

a great experience in buying a new Kia Jake Green was the dealer we worked with. He was highly knowledgeable about the Kia line and actually helped steer us to the correct vehicle for our n Jake Green was the dealer we worked with. He was highly knowledgeable about the Kia line and actually helped steer us to the correct vehicle for our needs even though it was a less costly option that the one we originally considered. There was no high pressure sales pitch and the deal we got was very fair. all the managers and especially Jake Skarzenski were very clear and helpful in explains the lease versus purchase options. I wouldn't hesitate to buy another vehicle from them and am thrilled with the car and the service More

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Sold me a pretty lemon Bought a 2013 Mazda CX-5 from Jeff Sousou on 12/26/16. The car was in the shop for repair on 12/27/16, and again on 1/04/17. At this point, the car ha Bought a 2013 Mazda CX-5 from Jeff Sousou on 12/26/16. The car was in the shop for repair on 12/27/16, and again on 1/04/17. At this point, the car has been in Kia's shop for more days than I have had it in my driveway. Jeff was not truthful about a couple of things 1) he said an open recall item was taken care of but it was not. 2) tire pressure light was on when we test drove with Leo and Jeff said it would be taken care of before we left. 4 hours later, we drove off the lot and the light was still on. The next day, while driving on I84 during heavy traffic, the car started bucking, and traction control and check engine lights came on. It was very scary. I called Jeff to ask him to have a loaner ready as I was bringing the car in. When I arrived, I saw Jeff inside. By the time I got inside, he was nowhere to be found. He didn't even respond to being paged. He didn't have the decency to face me. He sold me a pretty lemon and I will NEVER purchase another car from Jeff. Nor will I recommend Danbury Kia to family or friends. Considering that the same issue occurred within 15 days, and I had to bring it back twice, I am not very confident that the issue has fully resolved. However, I do trust Wayne and his techs because they seemed to know what was wrong with it, but were following the advice of colonial Mazda. Wayne and his team made sure I had a rental or loaner and Wayne drove my car until the issue occurred a third time. Then he drove it back to Colonial and they were better able to diagnose and hopefully resolve the issue. This issue has sucked the fun out of the buying experience and instead, I am scared every time I drive this car. My only complaints with service is that they never state their name when answering the phone and they didn't call me with updates. I had to call them requesting an update, which was not convenient. More

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Excellent Service Had been to Danbury Kia before and got a Sorento, this time was in the market for an Optima. Both Leo and Jeff went above and beyond making me feel co Had been to Danbury Kia before and got a Sorento, this time was in the market for an Optima. Both Leo and Jeff went above and beyond making me feel comfortable and providing the best of service. They were able to get the best deal and vehicle for me as well as answer all of my questions. Leo was patient, easy to work with, and got me through everything quickly. More

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Excellent I had a great experience, everyone was friendly and professional. Jeff went out of his way to answer all my questions and ensured I understood everyth I had a great experience, everyone was friendly and professional. Jeff went out of his way to answer all my questions and ensured I understood everything. I am very pleased with my experience and car. I have and will continue to tell everyone about Danbury Kia. More

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Great Sales Experience Very good dealership and no pressure. I basically agreed on a price via email and went to the dealership to check out the vehicle I was interested in. Very good dealership and no pressure. I basically agreed on a price via email and went to the dealership to check out the vehicle I was interested in. I highly recommend Jeff Sousou, he was a pleasure to deal with. He answered all my questions and the whole sale process went smoothly. Also dealt with Tim Allen to discuss the financial details and he was very knowledgeable and helpful. They are both really nice guys and consummate professionals. It was a pleasure doing business with them. Other members I came in contact with were very friendly and it was an overall great buying experience. I highly recommend Danbury Kia. I've purchased several cars in the past and this ranks as one of the top dealers I've dealt with. More

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Professionalism at its best! Jeff Sousou was great to work with. I never once had a question he did not answer. I highly recommend Jeff and his expertise! I love my new Kia Sports Jeff Sousou was great to work with. I never once had a question he did not answer. I highly recommend Jeff and his expertise! I love my new Kia Sportsge! More

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I actually enjoyed buying a car.....Go figure! Whenever you are about to make a big commitment in life....get married,have kids......buy a car, you have to have the perfect partner. Jeff was great! Whenever you are about to make a big commitment in life....get married,have kids......buy a car, you have to have the perfect partner. Jeff was great! No, I didn't marry him or have kids with him, but He WAS responsible for helping me get the best car I ever had! He was a worthy opponent in the negotiation (I love a challenge), and as a woman buying a car, he respected me enough to not show me all the mirrors there were so I can put on my lipstick. I felt he heard me, and worked to make me happy. I would ABSOLUTELY go back to him, but hopefully not for a while. I love my new 2017 KIA Sportage-so does my daughter Sofia who thankfully can't even attempt to drive it for another 8 years ;). The entire team was great as well....super friendly, and customer focused. I loved chatting with Jake in between my time with Jeff.Working as a manager in sales myself, I would hire all of them. Says a lot about their integrity More

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Want your car buying experience to be phenomenal? I had an idea of the vehicle I wanted to see or better yet purchase but with all the dealerships within distance, it was so hard to choose which one t I had an idea of the vehicle I wanted to see or better yet purchase but with all the dealerships within distance, it was so hard to choose which one to go to. That led me to doing what you are doing right now, on dealerrater in search of where can I find the best car buying experience from someone that cares about my needs and wants by building a rapport with me as well as is focused on getting me into what I need and want. If that's what you are looking for in your first or next vehicle purchase then look no further, call in to Danbury Kia, request to speak with Jeffrey Sousou, make an appointment that works for you both and take the trip. I promise you it's worth every single penny. We all have to interact with a sales person one day or another if you're purchasing something physically. Some of us dread the thought of it. I myself was in electronic sales in the past and lead teams of electronic sales. I can tell you that Jeffrey Sousou is by far one of the best sales consultants I've ever interacted with. He builds a rapport with you as soon as you walk into the dealership, from listening to your every single need to your every single want to your concerns about maintenance, mpg, colors, whatever it is, he has an answer and proposed solution for it. Jeff does everything and anything he can to win you over more than being just a customer but a friend. I for once never felt pressured to leave with a new set of keys in my hands, contrary he gets just as excited as you do when he's able to work you into something you want. Within the past 2 months I've not only purchased 2 brand new vehicles from him but also peace of mind. Even after the sale, if there's a service that he can be involved in or assist with any questions or concerns that we may have, he's right there for us once again with a proposed solution. For that I will be a lifetime customer of Jeffrey Sousou and Danbury Kia as long as he's around. I am sending anyone and everyone I know in search of a new vehicle over to him. If this review helped you, let him know that Earvin sent you down. P.S. Justin Hagan the business manager is AWESOME! He makes the least fun part of the car buying experience a breeze, paperwork by getting straight to the point and you into your new car ASAP. Another person that understands your needs and won't upsell you on unnecessary add-ons. Keep rockin' guys! More

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Fabulous experience!! I was pretty unhappy when hubby came home with a new car -- I wanted one!! So -- Our first experience was with my husband Richie who walked in with I was pretty unhappy when hubby came home with a new car -- I wanted one!! So -- Our first experience was with my husband Richie who walked in with a car that we needed to trade. -- and he walked out with a beautiful 2016 Kia Forte! I came here on my birthday, hoping for same and I've had the most wonderful experience!! I was going to get my new car!!!! I'm leaving behind my sad 2014 (that truly owes me nothing!!) for a beautiful beautiful 2016 Kia Forte!! Thanks to Jeff Sousa, Sal Sinardi, and Justin Hagan in finance. A little intervention from Bill Sabatini was a special blessing! (I've known Bill since buying my first Hyundai (at this dealership) in 2008). I've owned 5 Hyundai's and decided to switch to Kia -- just a preference this time around...And today's my birthday!!! So in a year when I've dealt with cancer, blood clots, and everything that goes with it -- a big hug and thanks to Jeff. If you want to work with Jeff, I encourage you to make an appointment to see him! He is very much in demand as I saw on Saturday!! Between delivering cars he had already sold, appointments he already had, and walk-Ins who heard of his legendary way of not only making sales but getting people approved --he is very, very busy and justifiably so!! I really enjoyed working with this dealership. They are a fun group of people. The showroom is beautifully decorated. You feel at home -- but it is the people -- let me say it one more time, a big hug and heartfelt thanks to Jeff Sousou, Sal Sinardi and Justin Hagan for making this surviving 59 year woman very very happy!! I've bought many new cars and Jeff Sousou is by far the best!! And last but not least, to the Lauren D. who brings a smile to everyone's face when she enters the dealership! Oh, ps -- thanks to Jay -- his hugs and good looks make visiting this dealership a total pleasure!! Never bought a car from him but if Jeff weren't around he'd be my next choice! Thanks again to the staff at Danbury Kia!! More

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Best Car Buying Experience Ever From the minute I walked into the dealership, Jeff Sousa made it seem like we were old friends. He listened to all my concerns and addressed all my qu From the minute I walked into the dealership, Jeff Sousa made it seem like we were old friends. He listened to all my concerns and addressed all my questions. He found me the exact car I was looking for. This was hands down the best car buying experience I have ever had. More

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