Jeff Sousou | Page 34

My second new Kia soul Had a great experience with Jeff and James. Even on a super busy Saturday they went above and beyond! Very happy with my new soul! Had a great experience with Jeff and James. Even on a super busy Saturday they went above and beyond! Very happy with my new soul! More

Print

Excellent service Danbury Kia is a great place to buy a new car. They were very fair with my trade and treated me like family. I would highly recommend this dealer to e Danbury Kia is a great place to buy a new car. They were very fair with my trade and treated me like family. I would highly recommend this dealer to everyone I know! They couldn’t have been nicer. From sales to service I would say they are the best in customer service by far! More

Print

Jeff was a pleasure to do business with. The experience was well worth it. I had been thinking about a new vehicle but was very hesitant of the whole process of negotiation. I went alone as m The experience was well worth it. I had been thinking about a new vehicle but was very hesitant of the whole process of negotiation. I went alone as my husband was still at work. I checked in with him on the pricing but knew shortly after I was in the right place and it felt right. Working with Jeff, he helped me within my budget and into a new vehicle. I can TRUELY say that I was a person and not a number that gets caught up in the automobile financing process. Thank you so much firstly Jeff. Also Danbury Kia and the team. More

Print

New car purchase I went in to look at buying a new car and left with the car that day. All the salesman and managers were very helpful. The price was great and the car I went in to look at buying a new car and left with the car that day. All the salesman and managers were very helpful. The price was great and the car is awesome. I definitely recommend buying your next car there. More

Print

Great experience I had a great experience at Danbury kia. Jeff was knowledgeable about the vehicles and helpful in getting me the best car for my needs. The processing I had a great experience at Danbury kia. Jeff was knowledgeable about the vehicles and helpful in getting me the best car for my needs. The processing of my paperwork was done in a timely manner which was appreciated. A great car buying experience! More

Print

Jeff is Awesome! It's a gorgeous Sunday afternoon, and my husband and I really didn't expect much. After all, most people were out enjoying the weather. Jeff Sousou ke It's a gorgeous Sunday afternoon, and my husband and I really didn't expect much. After all, most people were out enjoying the weather. Jeff Sousou kept an appointment we made with him that we were late for by a lot. He had told us he was working from 11 - 2. Not only did he never say a word that we were over 15 minutes late for a 1 PM appointment, he stayed an additional 1/2 hour to answer our questions and do estimates for us. He was more knowledgeable than any sales consultant we have met with and there was absolutely no pressure. Just plenty of solid information. We did not buy today, but when we do, it will be from Jeff. More

Print

Excellent Jeff Sousou was fantastic, he did not pressure me and made me feel very comfortable. Jeff had sold my wife a new car the week before and I guess we a Jeff Sousou was fantastic, he did not pressure me and made me feel very comfortable. Jeff had sold my wife a new car the week before and I guess we are now part of the Danbury Kia family. Thank you all Mike Flanagan More

Print

a great experience in buying a new Kia Jake Green was the dealer we worked with. He was highly knowledgeable about the Kia line and actually helped steer us to the correct vehicle for our n Jake Green was the dealer we worked with. He was highly knowledgeable about the Kia line and actually helped steer us to the correct vehicle for our needs even though it was a less costly option that the one we originally considered. There was no high pressure sales pitch and the deal we got was very fair. all the managers and especially Jake Skarzenski were very clear and helpful in explains the lease versus purchase options. I wouldn't hesitate to buy another vehicle from them and am thrilled with the car and the service More

Print

Sold me a pretty lemon Bought a 2013 Mazda CX-5 from Jeff Sousou on 12/26/16. The car was in the shop for repair on 12/27/16, and again on 1/04/17. At this point, the car ha Bought a 2013 Mazda CX-5 from Jeff Sousou on 12/26/16. The car was in the shop for repair on 12/27/16, and again on 1/04/17. At this point, the car has been in Kia's shop for more days than I have had it in my driveway. Jeff was not truthful about a couple of things 1) he said an open recall item was taken care of but it was not. 2) tire pressure light was on when we test drove with Leo and Jeff said it would be taken care of before we left. 4 hours later, we drove off the lot and the light was still on. The next day, while driving on I84 during heavy traffic, the car started bucking, and traction control and check engine lights came on. It was very scary. I called Jeff to ask him to have a loaner ready as I was bringing the car in. When I arrived, I saw Jeff inside. By the time I got inside, he was nowhere to be found. He didn't even respond to being paged. He didn't have the decency to face me. He sold me a pretty lemon and I will NEVER purchase another car from Jeff. Nor will I recommend Danbury Kia to family or friends. Considering that the same issue occurred within 15 days, and I had to bring it back twice, I am not very confident that the issue has fully resolved. However, I do trust Wayne and his techs because they seemed to know what was wrong with it, but were following the advice of colonial Mazda. Wayne and his team made sure I had a rental or loaner and Wayne drove my car until the issue occurred a third time. Then he drove it back to Colonial and they were better able to diagnose and hopefully resolve the issue. This issue has sucked the fun out of the buying experience and instead, I am scared every time I drive this car. My only complaints with service is that they never state their name when answering the phone and they didn't call me with updates. I had to call them requesting an update, which was not convenient. More

Print

Excellent Service Had been to Danbury Kia before and got a Sorento, this time was in the market for an Optima. Both Leo and Jeff went above and beyond making me feel co Had been to Danbury Kia before and got a Sorento, this time was in the market for an Optima. Both Leo and Jeff went above and beyond making me feel comfortable and providing the best of service. They were able to get the best deal and vehicle for me as well as answer all of my questions. Leo was patient, easy to work with, and got me through everything quickly. More

Print