Jeff Staver | Page 3

Outstanding buying experience! First time buyer of a Subaru Crosstrek Limited, using the Costco Auto Program. The well-seasoned salesman (Jeff Staver) was key to my purchase, easy g First time buyer of a Subaru Crosstrek Limited, using the Costco Auto Program. The well-seasoned salesman (Jeff Staver) was key to my purchase, easy going, and came forth as working for me in my best interest. He was very knowledgeable with the Costco program, as well as the details of the Crosstrek. He was a great help in obtaining the specific optional equipment packages that provided me with all the options I desired. From start to finish Jeff handled the transaction with no issues, keeping me informed every step of the way. More

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The Best Car Buying Experience! We had an amazing buying experience in March of this year when we bought a 2015 Certified used Crosstrek V for our daughter. When the time came to fin We had an amazing buying experience in March of this year when we bought a 2015 Certified used Crosstrek V for our daughter. When the time came to finally trade in my 2005 Legacy, I knew there was only one place I would look for my new car. On Sunday morning, I started looking, not intending to buy right away, but just to see what type of inventory was out there. I was thrilled when I found a low mileage red Legacy Limited on the website. My first, and only new Legacy Ltd was red and I LOVED that car! It was fate! I inquired online if it was still in stock and received a call early Monday morning to schedule a test drive. I still had no intention of purchasing right away as my car was adequate, but doing home care and having family out of state, I knew it was nearing the time for a newer car. As was the case the first time, Jeff Staver is an amazing sales person and less than 12 hours later, I came home with my beautiful red Legacy Ltd with more bells and whistles than I dreamed of. I do home care, so my car is not only a mode of transportation, but is my office and the place where I spend a great portion of my day. I am thrilled with my car and once again with the treatment from Jeff and the Ciocca staff! I cannot wait to pay these two cars off, so Jeff can sell us an Ascent for my husband. Thank you Ciocca Subaru. More

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So far, a great experience! So far, everyone I have dealt with at the dealership has been great. Met with Katie yesterday to "redeliver" my car - she went over all the things tha So far, everyone I have dealt with at the dealership has been great. Met with Katie yesterday to "redeliver" my car - she went over all the things that Jeff went over but I may have missed upon original delivery a few weeks ago. She's really great - so is Jeff. They went above and beyond to make sure I was comfortable in my new car. More

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Dishonest selling practises. I have purchased 2017 Crosstrek from the dealer at the price they advertised. I was told there was no room for negotiation which I accepted. 5 hours a I have purchased 2017 Crosstrek from the dealer at the price they advertised. I was told there was no room for negotiation which I accepted. 5 hours after I came home I am getting email from the sales guy I have got the car from that the car got discounted $491!!!! Sales manager gave me a lame excuse it was an internal mistake. Menawhile this car that I have purchased is posted on Ciocca Subaru website with lowered price! I took some screen shots and emailed them to the sales guy I worked with. Obviously contract cannot be changed and I did not even expected that! I wanted to get $491 parts/accessories credit which I was refused. I was also told nothing can be done! Very bad experience!!! Jeff and Tina get 5 stars but Sean - sales manager gets 0 I will be contacting owner Greg Ciocca to have the difference returned to me as a accessories credit. More

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Exceptional service, great staff. I had an amazing experience from start and to the end of the transaction. Everything went smoothly so we were able to get the car the same day. Very h I had an amazing experience from start and to the end of the transaction. Everything went smoothly so we were able to get the car the same day. Very helpful staff most especially Jeff Staver. Thank you. More

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Love my Subaru Legacy Sport! I bought an ice silver 2018 Legacy Sport, replacing a 2011 Legacy Limited. I love the new model, with its improved handling and electronics. I especia I bought an ice silver 2018 Legacy Sport, replacing a 2011 Legacy Limited. I love the new model, with its improved handling and electronics. I especially appreciate the Eyesight safety features. Having done my research and knowing the Legacy Sport was the model I wanted, coming back to Ciocca Subaru and my favorite salesman, Jeff Staver, was an easy choice. I was very pleased with negotiation process on cost and add-ons, and feel that I received an honest and very fair deal. This is the fourth car my family bought from Ciocca Subaru in the past two years, and the ninth going back to Ciocca's predecessor - that should confirm my very positive feelings about Subaru and Ciocca. More

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Overall great dealership We've purchased one used and four new Subaru's from this dealership going back to the Becker days. The sales team has always been friendly, knowledge We've purchased one used and four new Subaru's from this dealership going back to the Becker days. The sales team has always been friendly, knowledgeable and willing to work hard to get the best deal for us. Recently I took my 2015 Legacy (98,500 miles) into the service department because there was a loud noise/rattle when starting. The service department found a crack in the catalytic convertor. Harley (my service rep) explained that Subaru of America warranty for this part is 8 years or 80,000 miles. Harley told me that she called Subaru of America and explained the situation and they agreed to fix the car at no charge. This is not the first time this dealership has stepped up to support us as a customer. Thank you. More

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First Car Purchase Great all around experience. Thorough, knowledgeable, and clearly cared about their customers. Could not have asked for a better first car buying expe Great all around experience. Thorough, knowledgeable, and clearly cared about their customers. Could not have asked for a better first car buying experience. Highly recommend. More

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Great Experience buying a Subaru Crosstrek I bought a Subaru Crosstrek from Ciocca Subaru 3 months ago, and I found it to be an excellent dealership. I worked with Jeff Staver and he was very h I bought a Subaru Crosstrek from Ciocca Subaru 3 months ago, and I found it to be an excellent dealership. I worked with Jeff Staver and he was very helpful, knowledgeable and professional. He listened to my needs and helped me find the car that was right for me, without trying to upsell me, Other staff at the dealership were very professional and customer-oriented, and several managers came out to introduce themselves. Luke Freitas guided me through all the paperwork, and explained everything clearly. I also worked with Alyssa Bragg, who was excellent in teaching me the intricacies of the car, helped me set up my phone and was patient in clarifying things for me. This was the best car-buying experience I have ever had, and i will certainly recommend them to others and go back to them myself. More

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Jeff Staver is the sales person you want to deal with Jeff was really helpful and went above and beyond. This is the 3rd vehicle that I bought from him and I would recommend Jeff Staver as the sales pers Jeff was really helpful and went above and beyond. This is the 3rd vehicle that I bought from him and I would recommend Jeff Staver as the sales person you want to deal with. Thank you Jeff! -V. Lower More

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