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Jeff 'Stewart' Cantrell
Jeff 'Stewart' Cantrell at Jim Norton Toyota Tulsa

Jeff 'Stewart' Cantrell | Page 5

Assistant Service Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.7
57 Reviews
4.7

57 Reviews

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57 Reviews of Jeff 'Stewart' Cantrell

March 13, 2024

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Employee Rating

Very good service, but I don't have fifteen words. You should change your survey! More

by kpuckett64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2024

Jim Norton Toyota Tulsa responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Courtney, Jim Norton Auto Group

March 11, 2024

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Employee Rating

It's very clean. They provide loaner cars & shuttle service. Service department employees are attentive. More

by BECKLEY45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stuart C

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Mar 12, 2024

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 09, 2024

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Jim Norton Toyota serviced my vehicle quickly & efficiently while I waited in their nice lounge area. I had a multipoint inspection & tire rotation at no charge because I purchased new tires from More

by KFITE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2024

Jim Norton Toyota Tulsa responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Courtney, Jim Norton Auto Group

March 07, 2024

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very expedient in meeting my need. The service was done to my satification in a timely manner. More

by vanderbeekpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Holmes, Eric Cooper , Brent Durett

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Mar 08, 2024

Jim Norton Toyota Tulsa responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

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Employee Rating

Took care of issue promptly and with no hassle on about the need to resolved More

by jsmillar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Sesso

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Feb 29, 2024

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

February 23, 2024

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Employee Rating

Jeffrey is the best! !! He’s very knowledgeable & a very kind human. I will continue to use Jim Norton More

by pattiella
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write about your experience with us! At Jim Norton Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Jeffrey was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

February 22, 2024

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Employee Rating

They were on time and clear communicators! I will use them again. Thank you so much! More

by greg@yorktownbuilders.com
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Feb 23, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, Greg! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

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Employee Rating

David is one of the best service representatives. He is knowledgeable about the vehicles I have serviced. He is friendly and helpful. More

by rhardy1557
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Holmes, Greg Foster, Eric Cooper, Rachel Farrell , Hunter Allen, Auston Foster, Zeb Freter, Levi Hale

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Feb 20, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that David was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

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Employee Rating

Excellent customer service and minimal wait time, will use JN for all my vehicle services More

by PCURRIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Foster, Eric Cooper, Joey Ryan, Rachel Farrell , Auston Foster

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Feb 20, 2024

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

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Employee Rating

They made sure to take care of me, it just took a lot longer than I had hoped to get done. More

by Tim
Recommend Dealer
Yes
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Feb 20, 2024

Jim Norton Toyota Tulsa responded

Thanks for your great review, Tim. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

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