I bought a car from here about a month ago from sales man Rickey Crochett. I bought a used 2014 Jeep Wrangler unlimited. The front floor mats and tool kit were missing out the vehicle as well as the balding spare tire and windshield wiper blades needed changing. When I purchased the car these things were included in the deal to be fixed, as of yet I only got the wiper blades and spare tire done. I’m still waiting for the floor mats and tool kit I was promised and now I conviently can’t get in contact with anyone. There’s nothing personal about this dealership they’re just common car salesman like any other that will say anything for the sale. I will never come here again nor will I refer anyone here! The service department is just as unorganized as no one seems to know how to help you or whom to talk to. They don’t have any specials for servicing so they’re prices are extremely higher than others. I would try another Jeep dealer for any servicing needs as well as future purchases.
I would like to give a huge thank you to Jeff Summers over the sales dept. for reaching out to me. He definitely righted the wrong and I did receive my mats and tool kit! I very much appreciate the follow through because I do believe in great treatment=great reviews!! Thank you so much for making me feel valued and for that I change my ratings... Thanks Jeff