Jeff Taylor
Jeff Taylor at Lima Auto Mall

Jeff Taylor | Page 16

Fixed Operations Director

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

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4.9
177 Reviews
4.9

177 Reviews

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177 Reviews of Jeff Taylor

September 05, 2019

Dealership Rating
Employee Rating

Fast and Friendly Service The service offered never disappoints. Staff is super friendly, professional, and transparent. I highly recommend the service at Lima Chevrolet Cadill More

by 2016ChevyImpala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney, Keith Shockency , Eric Maenle

August 27, 2019

Dealership Rating

Oil Change & Tire Rotation While I was at work my husband took my car to get serviced. I received a call later in the day stating that after my husband had left the service cent More

by Brett3
Customer Service
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency , Eric Maenle, UNKNOWN

Sep 04, 2019

Lima Auto Mall responded

The staff here at Lima Automall would like to sincerely apologize for this unfortunate mistake. We strive for excellence in our repairs and service that is provided here and we unfortunately did not meet our own as well as your expectations on this visit. As such, we acknowledged the mistake, cleaned the vehicle, confirmed our repair and offered to refund the cost for the visit that day. While 100% perfection is not always possible, we will continue to maintain that as our goal for all services and repairs that we conduct here. We thank you for your understanding and patience and look forward to working with you moving forward. If you have any questions or concerns moving forward, please don't hesitate to reach out to us so that we may help! 419-993-6000

August 03, 2019

Dealership Rating
Employee Rating

Always AWESOME !! Final invoice came in under estimate and was completed before estimated completion time, this is just how this department conducts daily business..... More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency , Eric Maenle, Luke Taylor, Caleb Lovejoy

July 18, 2019

Dealership Rating
Employee Rating

The employees were very nice. It was like they were your family. They were helpful and nice . They were friendly and didn't treat you like a number.. It was my first time there and More

by judymannburk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency , Eric Maenle

July 13, 2019

Dealership Rating
Employee Rating

Professional service work The staff was very helpful and friendly. They got my car in and serviced quickly. They got the car done in less than an hour. More

by Logan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency , Eric Maenle

July 05, 2019

Dealership Rating
Employee Rating

Service They are always very friendly when I need to stop in. Always keeps me updated on the progress of my vehicle. Thank you so much. More

by rsassie193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency , Eric Dalrymple, Eric Maenle

June 26, 2019

Dealership Rating
Employee Rating

GREAT SERVICE HAD A BRAKE JOB AND EVERYONE WAS VERY THOUGHTFUL AND COURTEOUS.VERY GRATEFUL FOR THE OUTSTANDING SERVICE EVEN A TOTAL TRUCK WASH THAT MADE MY TRUCK L More

by JABULLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency , Eric Maenle

June 19, 2019

Dealership Rating
Employee Rating

POOR SERVICE I HAVE ALWAYS HAD GOOD LUCK,AND ALTHOUGH I SAID NO TO RECOMMENDING ABOVE,I WILL STILL RECOMMEND BASED ON HOW MY NEXT APPOINTMENT GOES NEXT WEEK.JEFF T More

by JABULLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 17, 2019

Lima Auto Mall responded

Mr. Bullock, We are sorry for for the way you felt after your last service. We at Lima Auto Mall are here to make sure we take care of our customer's to the up most respect. Jeff Taylor has seen the review and we are handling the situation internally, if you need any thing please feel free to contact Jeff Taylor him self. (419)993-6122

June 06, 2019

Dealership Rating
Employee Rating

Great people to deal with All the people there were really great to talk to and work with. Mr Swaney and Mr Mullen’s did a excellent job of explaining everything. Mr Mullen’s w More

by dcutter1953
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney, Keith Shockency , Eric Maenle, Brandon Mullins

May 23, 2019

Dealership Rating
Employee Rating

Great service I bought my Cruze here 3 years ago as a certified vehicle. It’s always a little uncertain when you purchase a used car, but my purchase exceeded my ex More

by Country girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim, Joshua

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