Jeff Ward | Page 12

No stress car shopping Jeff is friendly, applies no high pressure sales tactics, and is easily approachable with any questions. He found a great new car for me and made me f Jeff is friendly, applies no high pressure sales tactics, and is easily approachable with any questions. He found a great new car for me and made me feel confident behind the wheel. I would work with him again and recommend him highly! More

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Thank You Roush! So much appreciate the service at Roush! Such a wonderful staff. This was the fourth car our family has purchased at Roush and we will always return t So much appreciate the service at Roush! Such a wonderful staff. This was the fourth car our family has purchased at Roush and we will always return to them for future Hondas. Could not have asked for a better experience. More

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Easiest Experience The entire team was very courteous. We worked with Mr. Jeff Ward who guided us through the process. He was very patient as we had lots of question The entire team was very courteous. We worked with Mr. Jeff Ward who guided us through the process. He was very patient as we had lots of questions and answered them very professionally. Also his communication with us was excellent. Will definitely shop with this dealership and through Mr. Ward for our next Honda. More

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Great customer service! I’ve been in the market for a Honda for the past six months. Roush exceeded my expectations by beating other dealerships and helping me avoid the runa I’ve been in the market for a Honda for the past six months. Roush exceeded my expectations by beating other dealerships and helping me avoid the runaround for a great deal. Jeff Ward was kind and attentive and made sure I got exactly what I wanted in a CRV EX. Linda was thorough and expedited the paper work process. I love my new Honda and look forward to returning to Roush with Jeff and Linda for my next vehicle! P.S. The iPad was a nice touch but come on guys, Linda deserves an Apple Pencil to accessorize! #getthatgirlapencil 🍎🖊 More

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Customer For Life! When my elderly in-laws needed a new car, we went to a Honda dealer on the west side of Columbus and was very quickly put off by the high-pressure app When my elderly in-laws needed a new car, we went to a Honda dealer on the west side of Columbus and was very quickly put off by the high-pressure approach and obvious effort to upsell us, when we just needed a very basic vehicle for a couple who don't drive often, and only around town when they do. I contacted Roush Honda after visiting the other dealer and was connected to Salesperson Jeff Ward. What a refreshing experience! Coming from the automotive business myself, I had no idea that this level of focused attention to customer satisfaction still existed! There was no pressure and I suspect now, that it was because of the philosophy and approach that is encouraged at Roush. I was especially touched when Sales Consultant Spyros Tabone was showing me the features of the newly purchased Civic. As we sat in the car talking, he told me about how he came to be employed by Roush and the philosophy that is promoted there. Done! What's the opposite of "Buyers remorse"? We have that! “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” -Richard Branson More

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Great experience for a first time buyer! My experience at Roush was extremely positive. I stopped by several dealerships searching for a compact SUV, and Roush was easily the best. My salesma My experience at Roush was extremely positive. I stopped by several dealerships searching for a compact SUV, and Roush was easily the best. My salesman, Jeff Ward, was very impressive. His knowledge of Honda vecihles was extensive. I am a first time buyer/lease shopper and he was understanding and not pushy at all. Himself and everyone I dealt with was very accommodating to what I wanted/needed. You can definitely tell that Roush is above everyone else in customer service. More

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Great service Jeff provided great service and was very patient during our buying experience. He helped find the perfect pilot within our budget and made the proces Jeff provided great service and was very patient during our buying experience. He helped find the perfect pilot within our budget and made the process seemless. More

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Another Happy customer! Buying a new vehicle can be a little overwhelming and I was nervous to say the least. I wanted to make sure I was buying a vehicle that I would love n Buying a new vehicle can be a little overwhelming and I was nervous to say the least. I wanted to make sure I was buying a vehicle that I would love not just at the dealership, but for a few years to come. I wanted to know i was getting all the e things i loved at a fair price i could afford. Jeff was nothing short of awesome! He helped me understand all the technical parts to the vehicles I was trying to decide between and the differences between the 2. He was so laid back, answered all my questions and made me feel like a long time friend he hadn't seen in a while. I drove away in my 2019 Honda CR-V EXL feeling on top of the world and smiling from the inside out. I can't thank him and Tim from financial for their kindness, sense of humor and time they spent on my purchase just for me. Thank you so very much. Sincerely, Theresa Mauger More

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Fantastic Dealership I have taken my previous Honda for service to this dealership for the past 5 years without any issues and I just bought my new Honda with this dealers I have taken my previous Honda for service to this dealership for the past 5 years without any issues and I just bought my new Honda with this dealership. Jeff W. is a very efficient salesperson and listened to all of my needs for the new car. Karen M. was also very efficient in processing all of the paperwork and it didn't take very long More

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A wonderful team in an amazing dealership My experience with Roush Honda dealer was over my expectations from before I sat foot into there showroom. As soon as I picked the car that I was inte My experience with Roush Honda dealer was over my expectations from before I sat foot into there showroom. As soon as I picked the car that I was interested in from the website, the staff called me right away to schedule an appointment. During my first visit I was with Jeff, He was very helpful and explained all I needed to know and gave me a reasonable quote. Unfortunately, at my 2nd visit, Jeff was not around but nonetheless Lee took over for him and the quality, and standards of the dealership were clear to me then, because the treatment and experience was as if the dealer didn't change. Lee was very helpful, friendly, and genuine with both his actions and words. He guided me through all the steps and was very attentive in all parts related to the car. During the financial aspect of my experience I was with Linda. She was very helpful. friendly, and patient with explaining all the legal paperwork. The standards of Roush Honda customer care were amazing in my opinion. Overall my experience at Roush Honda was excellent in all aspect, and it is the perfect dealer for the perfect brand. More

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