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Jeff Williams
Jeff Williams | Page 5
Product Specialist
Toyota of Cool Springs
1875 W McEwen Dr
Franklin, TN 37067
125 Reviews
I enjoy helping people and making their vehicle buying experience easy with a no pressure approach. Although I have only been in the car business for a short time, I have been in public service all of my professional career. I am a retired Law Enforcement officer from the State of North Carolina where I served for 25 years helping people. When my family and I moved to Tennessee for my wife's career, I decided retirement was not as exciting as I thought it would be. My wife suggested maybe I should sell cars after having done so well selling our 4 cars and a camper prior to moving from North Carolina. I have always enjoyed helping and meeting new people so I decided I would try my hand at car sales. I learned to drive on my Grandfather's Toyota farm truck with over 300,000 miles and I have always loved Toyota from that point on. My Grandmother told me when I was a teenager, "if you enjoy what you do for a living, you will never work a day in your life". I continue to agree!
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
8 yrs, 11 mos
Languages Spoken
English
125 Reviews
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125 Reviews of Jeff Williams
May 06, 2022
If you buy a new car, make sure that there is no damage on the roof before you drive out. My car had damage on the roof before I bought it and later at home, I discovered it. Long story short, I was caught on the roof before you drive out. My car had damage on the roof before I bought it and later at home, I discovered it. Long story short, I was caught in a loop of no information and with the damage supposedly caused by me. They claim to want a relationship, but the way I was treated, it seems that they don't want to deal with me. -----UPDATE ------- I was able to speak with the owner, he went above and beyond in handling the issue, clearly presented the information about the delays on the claim with Toyota, and apologized for the way that I was treated for this event as well as the shortcomings that they look to improve on my interactions with the personnel and communications regarding the issue. Clearly, he takes customer satisfaction seriously and made me change the rating to good. I hope people won't experience what I had to but be encouraged that the leadership of this dealership is in the right mindset and will listen, inform you and try to handle the issue in a proper way. More
by Fernando
Other Employees Tagged: Rycine Ellison
February 18, 2022
I was very pleased with my experience with Jeff and Toyota of Cool Springs. They were helpful, informed and not pushy. I highly recommend Jeff and this dealership. Toyota of Cool Springs. They were helpful, informed and not pushy. I highly recommend Jeff and this dealership. More
by PSL
February 17, 2022
Jeff is a very good man to work with. He’s always been honest and helpful to me. He didn’t pressure me or make me feel uncomfortable (which I always do when buying a car). He was very pat He’s always been honest and helpful to me. He didn’t pressure me or make me feel uncomfortable (which I always do when buying a car). He was very patient and took the time to answer all of my questions! Jeff will always be my go to when buying a Toyota. More
by Shena
February 17, 2022
Third RAV-4 I have purchased from this dealer. Best experience ever with my last purchase! My salesperson, Jeff Williams, went above and beyond as he had done before! Most honest car salesman I ha Best experience ever with my last purchase! My salesperson, Jeff Williams, went above and beyond as he had done before! Most honest car salesman I have met! Love my new ride and how much I felt my business was valued and appreciated! More
by amywood62
Other Employees Tagged: Finance person was great, but he isn’t listed!
July 31, 2021
Unfortunately, I was buying a car out of an unplanned necessity, and I needed it fast. We started looking at used car options and Toyota had some interesting choices. Fortunately, Jeff was our primary necessity, and I needed it fast. We started looking at used car options and Toyota had some interesting choices. Fortunately, Jeff was our primary salesman. He went above and beyond by ensuring maintenance actions were handled before the purchase was made. Jeff is an exceptional communicator and kept me up-to-speed on maintenance issues surrounding our car of interest. If you're buying a car at Toyota of Cool Springs, ask for Jeff Williams ... you won't be disappointed! More
by calcom2005
April 23, 2021
Jeff made the experience of selecting our Highlander seamless; he kept us informed on each step and made sure all was perfect for our new purchase. seamless; he kept us informed on each step and made sure all was perfect for our new purchase. More
by rcdelozier
Other Employees Tagged: Frederick Edmonson
February 25, 2021
Jeff:Thank you for your professionalism, dedication to Jeff: Thank you for your professionalism, dedication to your job and for going out of your way to do everything to make our deal work. We appreciat Jeff: Thank you for your professionalism, dedication to your job and for going out of your way to do everything to make our deal work. We appreciate excellent customer service and you provide that at the highest level. Your follow up and follow through is excellent. Thank you for all your help! Jim and Laura J. More
by James_Jaconetta
