Jeff Williams | Page 8
Product Specialist
Toyota of Cool Springs
1875 W McEwen Dr
Franklin, TN 37067
I enjoy helping people and making their vehicle buying experience easy with a no pressure approach. Although I have only been in the car business for a short time, I have been in public service all of my professional career. I am a retired Law Enforcement officer from the State of North Carolina where I served for 25 years helping people. When my family and I moved to Tennessee for my wife's career, I decided retirement was not as exciting as I thought it would be. My wife suggested maybe I should sell cars after having done so well selling our 4 cars and a camper prior to moving from North Carolina. I have always enjoyed helping and meeting new people so I decided I would try my hand at car sales. I learned to drive on my Grandfather's Toyota farm truck with over 300,000 miles and I have always loved Toyota from that point on. My Grandmother told me when I was a teenager, "if you enjoy what you do for a living, you will never work a day in your life". I continue to agree!
Read moreDealership Experience
9 yrs
Industry Experience
9 yrs
Languages Spoken
English
125 Reviews
Write a Review125 Reviews of Jeff Williams
October 17, 2019
Great experience Jeff Williams was highly recommended on the Nextdoor app, and I was not disappointed! Jeff was excellent to work with, he is very personable and easy Jeff Williams was highly recommended on the Nextdoor app, and I was not disappointed! Jeff was excellent to work with, he is very personable and easy to talk to. He found exactly what I was looking for in a new vehicle and made the experience very easy. He spent a lot of time explaining everything to me, and ensuring that I understood how to operate everything in my new car. He definitely goes above and beyond to to make sure his customers are happy! More
September 28, 2019
Positive experience! I bought my Highlander in August and had an accident less than a month later. Jeff Williams, Ricky Hess and Matt Pool were so wonderful and helpful in I bought my Highlander in August and had an accident less than a month later. Jeff Williams, Ricky Hess and Matt Pool were so wonderful and helpful in getting me into another Highlander. More
Other Employees Tagged: Matt Pool , Ricky Hess
August 20, 2019
New Car Buying Experience The thought of buying a new car had me stressed out until I went to Toyota of Cool Springs and was introduced to their Sales Associate, Jeff Williams. The thought of buying a new car had me stressed out until I went to Toyota of Cool Springs and was introduced to their Sales Associate, Jeff Williams. He was friendly, courteous, knowledgeable and had a no pressure approach that put me at ease and allowed me to focus on the right vehicle for me. With Jeff's help and the information he provided, I purchased a 2019 RAV 4 and credit him for making the experience so much more pleasant than I expected. I would recommend Jeff to anyone looking to purchase a new vehicle. I also found the other members of the Toyota of Cool Springs organization a very professional and friendly group and look forward to having my car serviced there. More
April 23, 2019
Excellent Service from sales to service team. I have purchased a number of vehicles from Toyota of Cool Springs, both new and used. NO REGRETS! Honest and supportive sales staff and helpful, know I have purchased a number of vehicles from Toyota of Cool Springs, both new and used. NO REGRETS! Honest and supportive sales staff and helpful, knowledgeable Service Team. Couldn't ask for more!!! More
Other Employees Tagged: John Kuykendall
March 22, 2019
Great Experience I am grateful to have worked with Jeff Williams to buy my Prius. He is a friendly and focused salesman who worked to find just the right car for my n I am grateful to have worked with Jeff Williams to buy my Prius. He is a friendly and focused salesman who worked to find just the right car for my needs - no pressure, just trying to get things right. I actually really enjoyed the experience of buying my car, and I am beyond pleased with the car Jeff found for me. The dealership is efficient, organized, and welcoming. I already loved Toyota but was pleasantly surprised with the lifetime power train warranty that comes with my new car. I have already recommended Jeff to my friends, and I will continue to recommend Toyotas to anyone looking to buy a car. More
December 23, 2018
Excellent service We are receiving an excellent service! The day we bought the car, everybody from the Product Specialits to the Finance people to te Technicians took t We are receiving an excellent service! The day we bought the car, everybody from the Product Specialits to the Finance people to te Technicians took the necessary time to make sure we do not have unsolved questions. The service after the sale is as high as the one received the first day. That we really like!! More
Other Employees Tagged: Greg Shuman
December 16, 2018
Jeff Williams made the car buying process the best I have ever experienced. Very transparent and smooth. Always doing the little extra things that I was not expecti made the car buying process the best I have ever experienced. Very transparent and smooth. Always doing the little extra things that I was not expecting. I would give him the highest possible recommendation for anyone who needs to buy a car. More
December 16, 2018
Jeff Williams is Excellent!! It was such a pleasure I working in buying a RAV4. I was actually out of town and needed a car because I was having so much trouble wit my Honda van a It was such a pleasure I working in buying a RAV4. I was actually out of town and needed a car because I was having so much trouble wit my Honda van and had been using a rental car for almost a month. My husband working with Jeff but was unsure what car I was ultimately interested. Jeff was so patient with us. What really made me realize we were dealing with someone that was just straight out exceeded all expectations was when he went out on a Thanksgiving EVENING - it was raining! - to switch a hold from one RAV4 to another just because I liked the color better ....do I need to say more - no that’s service. When I finally met him I apologized for him having to go out on Thanksgiving and he just made like it was absolutely nothing. I was so thankful for his effort which allowed us to er a Black Friday deal for the exact car I wanted. I really can’t say enough - thanks Jeff! More
December 10, 2018
JEFF WILLIAMS // 5 Star Sales Professional Jeff Williams is a true 5 Star sales professional. He is knowledgeable about the vehicles and listens to what the customers is saying. Jeff makes th Jeff Williams is a true 5 Star sales professional. He is knowledgeable about the vehicles and listens to what the customers is saying. Jeff makes the buying experience enjoyable with his no pressure approach and when the transaction is finished, you feel as though you have made a true friend. We will absolutely recommend Jeff to our friends and family. Thank you Jeff, for a great car buying experience. More
Other Employees Tagged: Trey Wade
December 01, 2018
Toyota purchase Working with jeff Williams has been GREAT. He has been so helpful and on top of things with our new van even long after the purchase was finalized. I Working with jeff Williams has been GREAT. He has been so helpful and on top of things with our new van even long after the purchase was finalized. I really appreciate everything the dealership has done for us More

