Jeffery Hirtler
Jeffery Hirtler at Mercedes-Benz of Princeton

Jeffery Hirtler

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
398 Reviews
4.9

398 Reviews

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398 Reviews of Jeffery Hirtler

June 06, 2025

Dealership Rating
Employee Rating

Everyone is professional. And the service is great too. I appreciate the help and service the staff provided. More

by Dengjingjing01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2025

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 06, 2025

Dealership Rating
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Very courteous service. Repair completed promptly. Immaculate courtesy vehicle. My car came back to me detailed! More

by pauljglassman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Aberin, Maria Agabiti

Jun 07, 2025

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 06, 2025

Dealership Rating
Employee Rating

Great experience at this dealership. Staff is professional, knowledgeable, and provides a good service experience. More

by buses.00.idyllic
Recommend Dealer
Yes
Jun 07, 2025

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 30, 2025

Dealership Rating
Employee Rating

Overall good and smooth experience. Jeff was great and quick to respond. A couple of comments - there needs to be coordination with the folks who provide coupons for serviding - More

by cavales
Service Price Transparency
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Recommend Dealer
Yes
Jun 07, 2025

Mercedes-Benz of Princeton responded

Thank you for your excellent service review! We're so happy to have earned your 5 STARS! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 21, 2025

Dealership Rating
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Victor has been my service advisor and is always spot on on his recommendations > The mechanic who takes care of my s65 always does a great job. With their assistance they keep my car running well More

by rehabmd83
Service Price Transparency
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Recommend Dealer
Yes
May 22, 2025

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 15, 2025

Dealership Rating
Employee Rating

Great service and clean loaner car. Thorough maintenance that addressed all issues. Easy to book with great availability. Excellent service reps especially Jeff Hirthler who kept me upd More

by marwanchouha
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 16, 2025

Mercedes-Benz of Princeton responded

We’re so happy to hear your Mercedes-Benz is back on the road again! Thank you for the wonderful review for Jeff — Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

May 11, 2025

Dealership Rating
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Exceptional service given! I am always impressed with their genuine joy to help their customers More

by M
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Turell

May 14, 2025

Mercedes-Benz of Princeton responded

We’re thrilled to hear you had a great experience with the Mercedes-Benz of Princeton service team! Wishing you safe and enjoyable drives — we look forward to seeing you again soon. Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

May 05, 2025

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Very thorough in trying to resolve problems. They are experts and the experience shows in how they troubleshoot and communicate with customers. Very happy with the service! More

by asattar03
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 06, 2025

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 05, 2025

Dealership Rating
Employee Rating

Jeff Hirthler was great to work with. He helped me with my issue and it is greatly appreciated. Front desk staff was very helpful. More

by MSargent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 27, 2025

Dealership Rating
Employee Rating

Overall experience was outstanding, Jeff and his team did a great job addressing my issue for my car. More

by Vic19731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Mercedes-Benz of Princeton responded

Delivering outstanding customer care with a smile is our top priority! Thank you for your business, and we look forward to seeing you again in the future! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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