Jeffrey Henry | Page 11

Just wanted to say how professional rt 18 auto is. This is my third purchase of a jeep. My first two purchases were at Samsung auto in Rahway. I have to say I’m so disappointed in the way they handle the is my third purchase of a jeep. My first two purchases were at Samsung auto in Rahway. I have to say I’m so disappointed in the way they handle their repeat customers. Dealership treats us like a number. From the minute I spoke with Paul Falciglia on the phone I realized the I should have purchased from here Slight mistake on my part with my radio, service department went above and beyond to help me. As I drove up attendance at door we’re kind. Not at all at Samsung auto. Would highly recommend this dealership. Thanks to ALL so much. Lori Vitti More

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They performed an oil change on my car and checked if the car needed anything else and sent me on my way. They communicated well and got me a lift to and from till my car was ready. Great experience! car needed anything else and sent me on my way. They communicated well and got me a lift to and from till my car was ready. Great experience! More

by abbyprato Verified Customer Verified Customer

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Always great service, recommended to others, friendly and experienced staff, work is done fast and I never experienced any issues with the service .. will be back again and again experienced staff, work is done fast and I never experienced any issues with the service .. will be back again and again More

by myaleah1004 Verified Customer Verified Customer

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Jeff Henry in the Service Department once again helped me out of a jam, flat tire. As always he was concerned and very pleasant to deal with. He values the customer and does all he can to satisfy them. Than out of a jam, flat tire. As always he was concerned and very pleasant to deal with. He values the customer and does all he can to satisfy them. Thanks again, Jeff. More

by Pietrina Drager Verified Customer Verified Customer

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It was a great experience from beginning to end. Everyone was extremely helpful and pleasant. I highly recommend Route 18 to friends and family for all their service needs. was extremely helpful and pleasant. I highly recommend Route 18 to friends and family for all their service needs. More

by mastro1125 Verified Customer Verified Customer

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I have never seen a dealership where I felt comfortable and trust that they will find a way to help me out. Highly recommended this place for your next car ! and trust that they will find a way to help me out. Highly recommended this place for your next car ! More

by NAZLI.ERSEN Verified Customer Verified Customer

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The dealership as a whole is amazing and treats you like family! The energy is real! It’s not forced they make you feel like you matter at the establishment! family! The energy is real! It’s not forced they make you feel like you matter at the establishment! More

by danetterennerobinson Verified Customer Verified Customer

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Staff kept me informed of progress and the work was Staff kept me informed of progress and the work was completed on time as requested. Always a good experience with Jeff Henry and coworkers. AAA+++ Staff kept me informed of progress and the work was completed on time as requested. Always a good experience with Jeff Henry and coworkers. AAA+++ More

by dhoward7 Verified Customer Verified Customer

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Great customer service. Service was quick, easy and everyone was friendly. All my questions were answered. Will be coming back for future services with this location. everyone was friendly. All my questions were answered. Will be coming back for future services with this location. More

by acevedo42094 Verified Customer Verified Customer

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They are always extremely polite courteous timely.They They are always extremely polite courteous timely. They confirm the appointment and delivered. They get the job done and answered all my questions. They are always extremely polite courteous timely. They confirm the appointment and delivered. They get the job done and answered all my questions. Terrific team! More

by jetz0323 Verified Customer Verified Customer

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