Jeffrey Kaltman | Page 6

I'd rate these guys at a 6 on a scale of 1-5 if I could. Hands down the best car buying experience I've ever had. From my first inquiry, Beshoy was very responsive, courteous, and honest. Beshoy, Jeff and t Hands down the best car buying experience I've ever had. From my first inquiry, Beshoy was very responsive, courteous, and honest. Beshoy, Jeff and the internet team at Rusnak make every effort to take the BS out of the car buying experience and help you find the car you're looking for at the best deal they can give you. As an example, when I went into Rusnak, Beshoy sat down with me and turned his computer screen to walk me through available inventory in the US and to show me a transparent view of the dealer costs, taxes, and markup for the vehicle. Once we found the car I wanted, we did a bottoms-up pricing negotiation, where all we really negotiated was the dealer markup, since the car was sold to me for what they pay for it. This is opposed to the typical top-down negotiation, where you have no idea what the real cost of the vehicle is for the dealer. After we shook on a deal, I worked with Nicole in their finance department. She was an extremely nice, open and honest with me. I also spent an hour with Jeff walking through all the features of the car. You can tell with Beshoy, Nicole, Jeff and the rest of the team at Rusnak that they're looking to build a long-term relationship with you and make you a part of their family. Mission accomplished with me. I live in Venice and Rusnak is an hour drive for me, but I would (and will) recommend that anyone looking to buy a new car make the drive to see these guys - it will be well worth your time. More

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My lease was coming up in March 2012 for my 2009 328. I had previously leased that vehicle from Rusnak Westlake. I called up mid December to see if there were any incentives to terminate the lease early an had previously leased that vehicle from Rusnak Westlake. I called up mid December to see if there were any incentives to terminate the lease early and get into a new vehicle. I was directed to Jeff Kaltman - the Internet Sales Consultant. I told him that I'm the kind of person who doesn't like to spend his day at the car dealer negotiating and wanted to get into a new vehicle without the usual "back and forth". He said, "Email me what you want, and I'll get right on it". Within a couple of hours he had found the vehicle that I was looking for. We hammered out a deal and I was extremely happy with the outcome. Unfortunately, the vehicle was at another dealership and that dealer was holding the vehicle for 48 hours, because another customer had shown interest in it! At this point I should note that the car in question was one of three that were available in the entire western US. It was a very slow 48 hours. When I finally heard back, the car was sold. I was extremely disappointed and was going to give up. Jeff asked if there was another vehicle I was interested in. Luckily, another car with similar specs was available. Once again, we negotiated on price and this time there was no other parties involved (Jeff made sure of that). I'm now a proud owner of my third BMW, all thanks to Jeff Kaltman. Throughout the process, he was very responsive with my questions. He was helpful, accessible, easy to deal with, and forthright in his numbers and information. It is because of my very positive experience in dealing with Jeff that I plan on retaining my business through him for many years to come. I got my vehicle on Dec 24th, and it was one of the best x-mas presents I have ever purchased! My overall experience with Rusnak was beyond all expectations, especially the second time around. If you're looking for one of the best dealerships in town, you have to go to Rusnak BMW Westlake. I highly recommend Jeff Kaltman with his outstanding professionalism and attentiveness. More

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Went to a more local BMW dealer in Calabasas, they were not forthcoming with their best price, went to Rusnak, could not be more surprised by the difference in companies. They did not have the exact car f not forthcoming with their best price, went to Rusnak, could not be more surprised by the difference in companies. They did not have the exact car for me but Jeffrey found one in San Diego and we ae now driving our new BMW X3, great service! Jeffrey also took the time to show us all the technical components of the car, very impressed overall with the Dealership. More

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Jeff made the entire experience of leasing a new BMW so amazing. he was very responsive with my questions about which car to get and quick to find the right car for me. He was thoughtful in his review of amazing. he was very responsive with my questions about which car to get and quick to find the right car for me. He was thoughtful in his review of the car when I took ownership of it. very thorough as well. A true pleasure to work with and I will definitely be referring him to all my friends and family. More

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It began as an on-line inquiry and it ended up being a sales transaction for a new 528i. Jeff Kaltman did a fine job in outlining different scenarios regarding options, leasing, etc. He was helpful, acc sales transaction for a new 528i. Jeff Kaltman did a fine job in outlining different scenarios regarding options, leasing, etc. He was helpful, accessible, easy to deal with, and forthright in his numbers and information. I would recommend him and the car I am driving. More

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This was my first BMW and I have to say that Jeff made it easy breezy. Very professional and friendly. Gave me a great deal! I have been trying to buy a BMW for past 2 years and been working with Jeff. Even easy breezy. Very professional and friendly. Gave me a great deal! I have been trying to buy a BMW for past 2 years and been working with Jeff. Even when I did not buy initially, Jeff was very very professional and finally when I approached him this summer, OMG he remembered me and gave me world class service one would come to expect of a BMW dealership. I have to say that I am now a BMW fan and will keep coming back to Rusnak. Thanks to Jeff... More

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It was Labor Day Weekend and did we ever have a WONDERFUL experience at Rusnak BMW! JEFF KALTMAN is absolutely THE BEST we have ever had the pleasure of doing business with regarding obtaining a new car! H experience at Rusnak BMW! JEFF KALTMAN is absolutely THE BEST we have ever had the pleasure of doing business with regarding obtaining a new car! He and Rusnak would be very hard to beat. We LOVE the car and have nothing but nice things to say. We had fun and are extremely happy. Ron & Theresa More

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I've gone to many dealers in the past for purchasing a car, but this dealer by far, was the best ever! Totally stress free, fun people working at this dealer ship. The best car buying experience ever. car, but this dealer by far, was the best ever! Totally stress free, fun people working at this dealer ship. The best car buying experience ever. My sales guy was Jeff Kaltman, and if you are considering to purchase BMW, I strongly recommend to talk to him. I guarantee that you will be walking out of that showroom super happy with your new BMW. More

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I must commend Rusnak BMW for providing me with an outstanding car buying experience. The process was seamless. I left with a sense of enthusiasm, trust, and confidence that Rusnak would now become my outstanding car buying experience. The process was seamless. I left with a sense of enthusiasm, trust, and confidence that Rusnak would now become my car store, of choice. This conclusion derives in no small part, from the superior performance of Jeff Kaltman. Jeff's expertise extends beyond a comprehensive knowledge of the cars he sells but also in creating the ideal match of customer to particular car. There was never any shortage of professionalism, patience, and test drives. Jeff Kaltman is an invaluable asset to the Rusnak family and I would highly recommend him to prospective BMW customers. More

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My wife and I went to Rusnak BMW and met with Jeff Kaltman. Jeff was very professional and did not pressure us to buy or lease any particular car. In fact, after discussing what we wanted he said it Kaltman. Jeff was very professional and did not pressure us to buy or lease any particular car. In fact, after discussing what we wanted he said it would be better to order a BMW and have it built with what we wanted, so we did. We used the Costco program and were very happy with it and felt the pricing was very fair and straight forward. Once our 528i arrived, Jeff spent over 2 hours explaining all the bells and whistles. We were very pleased with our experience and would definitely recommend Rusnak and Jeff Kaltman. More

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