Jeffrey Marcus | Page 4

CUSTOMER DELIGHT IS THE AIM The short answer is I like doing business with Dayton Toyota. Over the years I've purchased 5 new Toyota vehicles from Dayton Toyota -- three 4Runners The short answer is I like doing business with Dayton Toyota. Over the years I've purchased 5 new Toyota vehicles from Dayton Toyota -- three 4Runners and two LandCruisers. People on the Sales side were always professional, accommodating, eager-to-please, and the price was always where it needed to be to make a fair deal. Similarly, the Service Department is very easy to work with. There are NO price surprises nor extraneous charges. Charges for all services are made crystal clear prior to the work being performed. Appointments are easily scheduled, Service Managers are welcoming, professional, knowledgeable, respectful, and accommodating. Special Recognition to Jyoti Restrepo and to Hazel Otarola, who most recently oversaw the service performed on our 6th Toyota. In my direct experience, the Service Technicians have completed the job(s) properly and when promised. My only' "Could-Do-Better" suggestion is to change the channel on the television in the Waiting Room to FOX Business or CNBC. More

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Treated like family It was the most relaxing experience I ever had and I've purchased many different cars and makes. Jeffrey explained everything and there was no pressu It was the most relaxing experience I ever had and I've purchased many different cars and makes. Jeffrey explained everything and there was no pressure. Jeffrey explained all the options for us and answered all of our questions. Omar was wonderful in Finance explaining all the options of coverage without influencing our decision. Knowing Frank Swercheck works there as a top mechanic is having the peace of mind the car will be well serviced and taken care of. More

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Easy peezy Visited Dayton Toyota this weekend and added our third Highlander to the family! Managers Ralph and Paul are eager to earn your business and the sale Visited Dayton Toyota this weekend and added our third Highlander to the family! Managers Ralph and Paul are eager to earn your business and the salesman (Jeffrey M.) made the process a breeze... no pushy sales tactics, just an honest price for your trade and a whole lot of car for a great price...not to mention their continued support of the men and women in blue....go and check them out! More

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Excellent service Thank you for your help I appreciate it . I would recommend this to all my friends ! Keith was extremely helpful in my service experience! Thank you for your help I appreciate it . I would recommend this to all my friends ! Keith was extremely helpful in my service experience! More

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Dayton Toyota is a Happy Place Many years of buying/servicing/repairs as needed at Dayton Toyota. I trust and appreciate their work ethic. Everyone in the sales and service depart Many years of buying/servicing/repairs as needed at Dayton Toyota. I trust and appreciate their work ethic. Everyone in the sales and service departments is always very polite. More

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Great experience with Jeffrey and Omar Great buying experience with Jeffrey Marcus. Jeff was helpful ,courteous and easy to work with. I highly recommend customers in the market to purchas Great buying experience with Jeffrey Marcus. Jeff was helpful ,courteous and easy to work with. I highly recommend customers in the market to purchase a vehicle from Dayton Toyota ask for Jeff. More

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Always a great experience We've been coming to this dealership since 1998. We travel all the way from Edison. Very satisfied with the service we received. When it came time t We've been coming to this dealership since 1998. We travel all the way from Edison. Very satisfied with the service we received. When it came time to buy our new RAV4 we went directly to Jeff Marcus (great personality too!) because we knew we would get a fair deal. Absolutely love my new 2018 RAV4! More

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They do what needs to be done I have leased the last four cars I've needed, and had them serviced at Dayton. Keith and Tom and their service reps have always explained everything t I have leased the last four cars I've needed, and had them serviced at Dayton. Keith and Tom and their service reps have always explained everything that was needed, and discussed items that were optional, prior to doing anything. Once the repairs were done, no followup visits were necessary. I recommend them to all of our friends and acquaintances. More

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Excellent sales and service This is not the first car I have purchased at your dealership and the reason I always come back is because of the exceptional service you provide This is not the first car I have purchased at your dealership and the reason I always come back is because of the exceptional service you provide More

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Excellent experience After a bumpy start, we were very impressed with the effort made to make us happy. The process was super easy and we got the exact car we wanted. After a bumpy start, we were very impressed with the effort made to make us happy. The process was super easy and we got the exact car we wanted. More

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