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Jeffrey Pasenkoff
Jeffrey Pasenkoff at Honda of Staten Island

Jeffrey Pasenkoff | Page 4

Service Manager

Honda of Staten Island

1232 Hylan Blvd
Staten Island, NY 10305

4.7
196 Reviews
4.7

196 Reviews

Write a Review

Dealership Experience

17 yrs

Industry Experience

25 yrs, 11 mos

Languages Spoken

English English

196 Reviews of Jeffrey Pasenkoff

July 06, 2026

Dealership Rating
Employee Rating

I have a husband who is paralyzed they treat my handicap van like it is their own vehicle. Thank you so much!! More

by rosiegirl521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy, Elaine!!!!!

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Jul 06, 2026

Honda of Staten Island responded

We appreciate you choosing us for your Honda Odyssey service. Ensuring your husband’s handicap van receives the utmost care matters deeply to us. We look forward to supporting you again.

July 06, 2026

Dealership Rating
Employee Rating

Very professional and accommodating. A great experience overall. Thank you to my service advisor and staff. More

by josephurobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

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Jul 06, 2026

Honda of Staten Island responded

It’s wonderful you found our service team professional and accommodating during your Honda CR-V visit. We’re glad the overall experience met your expectations. Please let us know if there’s anything more we can do for you.

July 02, 2026

Dealership Rating
Employee Rating

Rob was the professional finance manager I’ve ever had the pleasure to deal with. Randy is an excellent general manger. He was very approachable and ensured very concern was addressed. Rob and Randy a More

by Lou A
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Milejski

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Jul 02, 2026

Honda of Staten Island responded

We’re thrilled you had a great experience with our finance team under Randy’s leadership. It’s wonderful to hear your concerns were addressed with professionalism and care. We appreciate you choosing us and look forward to your next visit.

July 01, 2026

Dealership Rating
Employee Rating

Everyone in this Service center was extremely helpful and made sure we were taken care of in every aspect. Eliot helped us solve our issue and went above and beyond his duties to ensure we left as satisfied More

by karolkozik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edyta Wozniak , Rodney Eddy

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Jul 01, 2026

Honda of Staten Island responded

Thank you for noting how our service center took care of every aspect of your Honda CR-V’s needs. We’re thrilled our team went above and beyond to resolve your issue. We appreciate the 5-star rating and look forward to serving you again.

July 01, 2026

Dealership Rating
Employee Rating

The service received from my advisor was caring attentive and honest. The wait time was very short and I was informed every step of the way! More

by bdaub722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymund Valenzuela, Joe Deluca , Rodney Eddy, Yuri Miyakawa

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Jul 01, 2026

Honda of Staten Island responded

Thank you for sharing your experience. It’s wonderful to know service on your Honda was efficient and that our advisor guided you with care and honesty. We look forward to helping you again.

June 30, 2026

Dealership Rating
Employee Rating

New battery and fuel pump and the car is still making a weird noise, honestly this place is a headache More

by KHADIJEH101
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rodney Eddy

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Jul 05, 2026

Honda of Staten Island responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 30, 2026

Dealership Rating
Employee Rating

Quickly was checked in and services explained throughly. Car was serviced quickly so I could check out! More

by katherinescala82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

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Jun 30, 2026

Honda of Staten Island responded

Thank you for the 5-star review. We’re glad the check-in process was quick and the service steps were clear. It’s great your HR-V was ready so swiftly.

June 27, 2026

Dealership Rating
Employee Rating

Will Torres provided excellent customer service ensuring that my all concerns were addressed. I truly appreciate Will's attention to detail and knowledge. More

by Pat Di
Recommend Dealer
Yes

Other Employees Tagged: Katherine Alears

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Jun 27, 2026

Honda of Staten Island responded

We’re pleased Jeffrey’s expertise and attention to detail ensured all your concerns were addressed during your purchase of the used Honda Odyssey. Thank you for sharing your experience.

June 25, 2026

Dealership Rating
Employee Rating

Service team very attentive to my concerns with vehicle - 2020 CR-V. I will be taking the vehicle on the road this weekend and I’m hopeful I will not have any problems. Thanks! More

by lbasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

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Jun 25, 2026

Honda of Staten Island responded

Thank you for trusting our service team with your 2020 Honda CR-V. We hope you enjoy a smooth, worry-free drive on your upcoming road trip.

June 24, 2026

Dealership Rating
Employee Rating

It was a pleasure to attend Honda of SI Service Department. Fast, neat, and reliable. More

by VASYL.CHEKMAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

Report | Print
Jun 24, 2026

Honda of Staten Island responded

Thank you for sharing your recent visit to our service department. We’re glad the process was quick, organized, and dependable. We appreciate you trusting us with your Honda and look forward to assisting you again.

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