Jeffrey Pepper

Our salemen needed help with computer work, had to get someone else to help him to complete the paperwork. This was our first subaru coming from a ten year old basic vehicle. Was not given a walk through someone else to help him to complete the paperwork. This was our first subaru coming from a ten year old basic vehicle. Was not given a walk through of the car we were getting, showing us all the controls and functions. In my opinion this should have been done while we were waiting for the finance guy to get to us. The we had to leave by a certain time so I could get to work on time. Therefore, when we got everything signed, he gave us the pink slip so we get going and was told that all paperwork would be mail to us. As of 13 day later and one phone call to his voice mail, no paperwork yet. Not a very good experience at this dealership. More

by ENEWCOMERSR Verified Customer Verified Customer

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They got us right in for appointment to look at our vehicle. Resolved the issue and we had our vehicle in one day . Recommend Subaru 💯 % vehicle. Resolved the issue and we had our vehicle in one day . Recommend Subaru 💯 % More

by KATEYRABBIT Verified Customer Verified Customer

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Very professional dealer ship and very knowledgeable on their products and services. The only problem was one person told us one percentage rate and then the sales person told us another. their products and services. The only problem was one person told us one percentage rate and then the sales person told us another. More

by UAW56 Verified Customer Verified Customer

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The only issue I had with the dealership was that when I went to talk to the gentleman about financing, he told me that I had requested a new license plate. That is untrue. I did tell Lauren that I would be went to talk to the gentleman about financing, he told me that I had requested a new license plate. That is untrue. I did tell Lauren that I would be using my previous plate. However, the finance gentleman insisted that I did not say that. As a result, I was charged for new license plate, which I did not appreciate at all. More

by czoccole Verified Customer Verified Customer

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The Kenny Ross Sales Team made our purchase of the 2025 Subaru Crosstrek an outstanding experience from start to finish. They took the time to help us find the perfect color, the right trim package, and th Subaru Crosstrek an outstanding experience from start to finish. They took the time to help us find the perfect color, the right trim package, and the best price to fit our needs. Their professionalism, knowledge, and attention to detail made the process smooth and enjoyable. It’s clear they value their customers and go above and beyond to deliver. Thank you from a loyal customer for over a decade—we couldn’t be happier! More

by BOTTAB Verified Customer Verified Customer

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My family is very happy with Kenny Ross Subaru. We have purchased seven new Subarus from them. We have purchased seven new Subarus from them. More

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The staff were incredibly welcoming, courteous, and supportive throughout the entire process. Jeff was an incredible salesman who made me feel so sure of my decision to purchase a brand-new 2025 Subaru supportive throughout the entire process. Jeff was an incredible salesman who made me feel so sure of my decision to purchase a brand-new 2025 Subaru Forester Hybrid. Greg from finance was so great at explaining each of the add-ons to me so I was able to feel confident in my knowledge of what I was or was not purchasing for my new vehicle. After a weekend of going back and forth on whether I wanted the warranty I originally declined or not, Greg made adding the warranty on to my existing payment so easy and stress-free. I will be a Kenny Ross Subaru fan for life. More

by holly.reagan1 Verified Customer Verified Customer

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Bryan is excellent he washed my car without me requesting the is the best writer the is the best writer More

by JEFF.PEPPER11160 Verified Customer Verified Customer

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My new vehicle smell of dog inside and the maintenance light has came on for service light has came on for service More

by metzdebbie Verified Customer Verified Customer

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Kenny Ross Subaru is great. I've bought many cars in my life and this was the smoothest transaction I've ever had. Everyone is so nice and pleasant. I've bought many cars in my life and this was the smoothest transaction I've ever had. Everyone is so nice and pleasant. More

by dgunnell5 Verified Customer Verified Customer

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