Jeffrey Serwas
Jeffrey Serwas at Advantage Chevrolet of Hodgkins

Jeffrey Serwas | Page 6

Service Dispatcher

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
93 Reviews
4.8

93 Reviews

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93 Reviews of Jeffrey Serwas

January 01, 2025

Dealership Rating
Employee Rating

Scheduled maintenance, tires, brakes were all performed same day during my appointment and my vehicle was returned to me by end of day as promised. More

by DONION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Jan 03, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re thrilled to hear that your scheduled maintenance, tires, and brakes were completed in a timely manner and that you received your vehicle by the end of the day. At Advantage Chevrolet of Hodgkins, we strive to provide excellent service and appreciate your feedback. We look forward to seeing you again for your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 27, 2024

Dealership Rating
Employee Rating

Always there for service years any thing what is right way part needed the car More

by giraldijasper45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your review! I'm delighted to hear that you feel Advantage Chevrolet of Hodgkins has consistently been there for your service needs. Our team is dedicated to providing the right parts and assistance for your vehicle. I appreciate your trust in us and look forward to serving you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 13, 2024

Dealership Rating
Employee Rating

They honored a super deal for me. Once in a lifetime. I am truly grateful More

by Orri Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: josh miller

Dec 13, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for your wonderful review! I am are thrilled to hear that you were able to take advantage of an incredible deal. Your gratitude means a lot to me! I look forward to seeing you again and hope to help you with more great experiences in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

December 11, 2024

Dealership Rating
Employee Rating

I’m very disappointed with my recent oil change and tire rotation service appointment. The receiving / write-up agent was very good, however, very disappointed with the mechanic service. More

by GUSTAVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The receiving / service write-up agent was very good but not the mechanic who performed the service.

Dec 12, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Gustavo. I appreciate you sharing your experience regarding the oil change and tire rotation service at Advantage Chevrolet of Hodgkins. I’m glad to hear that the receiving agent provided good service, but I understand your disappointment with the mechanic service. Please feel free to reach out to me directly, as we would like to address your concerns and work towards a resolution. Thank you for allowing us the opportunity to improve. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 11, 2024

Dealership Rating
Employee Rating

I sat for a very long time for an appt oil change. I was overcharged 100.00 for said oil change. My mileage was in imputed wrong and almost sent to carfax . Also had a heated back and forth with anoth More

by 1ofdamacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Felipe Alfaro , Emily Salcido, Service writer that had to drive my car because many couldn’t drive manual

Dec 12, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback with us. I appreciate you taking the time to discuss your concerns with me and allowing us to resolve them. If you have any other questions or concerns, please feel free to reach out to me directly. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 11, 2024

Dealership Rating
Employee Rating

Jeff was professional and very helpful either explaining what all needed to be done with my car and using the warranty I purchase. More

by jmart2226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Lopez

Dec 12, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm delighted to hear that you had a positive experience with Advantage Chevrolet of Hodgkins. It’s great to know that our team was able to assist you professionally and help with your warranty. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 08, 2024

Dealership Rating
Employee Rating

great service department and a great place to buy your next chevy car or truck More

by 7777777777777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our service department at Advantage Chevrolet of Hodgkins. Your recommendation means a lot to us! We look forward to helping you with your next Chevy car or truck. Come see us again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 06, 2024

Dealership Rating
Employee Rating

Great service experience. No issues! Coulda been a little quicker but they did a good job! More

by tello312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Dec 09, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We appreciate your recognition of the great service you received at Advantage Chevrolet of Hodgkins. We understand that speed is important, and we're always working to improve our processes. If there's anything else we can assist you with, please feel free to reach out. We look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 27, 2024

Dealership Rating
Employee Rating

Very recommended. Easy to make appointment, quick and good service, nice people, done on time. More

by zpawlik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind review! I truly appreciate your recommendation and I am thrilled to hear that you found our service at Advantage Chevrolet of Hodgkins to be quick and friendly. I look forward to seeing you again for your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 25, 2024

Dealership Rating
Employee Rating

Had ab appointment at 12:30 for Oil change, tire rotation, inspection, and ended up needing a new tire. I was impressed with the video inspection and updates via phone but would’ve preferred an esti More

by bjv137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 26, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the oil change, tire rotation, and inspection at Advantage Chevrolet of Hodgkins. I'm glad to hear you were impressed with the video inspection and phone updates. However, I understand your frustration with the extended wait time and the lack of an estimated completion time. Your insights are valuable and will help us improve our communication regarding service times. Please feel free to reach out to us directly for any further assistance or concerns. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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