Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Jeffrey Serwas

Overview Reviews (95) Inventory (329)

Contact Me

View All Employees

< View All Employees

Jeffrey Serwas

Jeffrey Serwas | Page 7

Service Dispatcher

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me

4.8

95 Reviews

Overview Reviews (95) Inventory (329)

4.8

95 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Jeffrey Serwas

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

95 Reviews of Jeffrey Serwas

November 27, 2024

Dealership Rating

Employee Rating

Very recommended. Easy to make appointment, quick and good service, nice people, done on time. Easy to make appointment, quick and good service, nice people, done on time. More

by zpawlik

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 03, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind review! I truly appreciate your recommendation and I am thrilled to hear that you found our service at Advantage Chevrolet of Hodgkins to be quick and friendly. I look forward to seeing you again for your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 25, 2024

Dealership Rating

Employee Rating

Had ab appointment at 12:30 for Oil change, tire rotation, inspection, and ended up needing a new tire. I was impressed with the video inspection and updates via phone but would’ve preferred an esti rotation, inspection, and ended up needing a new tire. I was impressed with the video inspection and updates via phone but would’ve preferred an estimated time on how long the service would take. I ended up waiting 3 hours and 19 minutes where I have waited only an hour and a half tops at mechanic shops without an appointment. If a set time to come back for the car was given or estimate on how long it could take, I would’ve at least understood it would be because of low staff numbers or something reasonable to wait 3.5 hours especially with an appointment. More

by bjv137

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Nov 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the oil change, tire rotation, and inspection at Advantage Chevrolet of Hodgkins. I'm glad to hear you were impressed with the video inspection and phone updates. However, I understand your frustration with the extended wait time and the lack of an estimated completion time. Your insights are valuable and will help us improve our communication regarding service times. Please feel free to reach out to us directly for any further assistance or concerns. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 22, 2024

Dealership Rating

Employee Rating

Jeff was great. Answered all of my questions with knowledge and guidance. He went above and beyond. The service was fast and efficient. Answered all of my questions with knowledge and guidance. He went above and beyond. The service was fast and efficient. More

by cadittmann82

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 25, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that Jeff provided you with knowledgeable and efficient service at Advantage Chevrolet of Hodgkins. I appreciate your kind words and hope to assist you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 18, 2024

Dealership Rating

Employee Rating

Jeffrey gave great customer service! I will definitely go again and ask for him. Thanks I will definitely go again and ask for him. Thanks More

by DCADENA6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 20, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We're glad to hear that Jeffrey provided you with great customer service at Advantage Chevrolet of Hodgkins. We look forward to seeing you again soon! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 13, 2024

Dealership Rating

Employee Rating

Jeff from service did a great job keeping me in the loop regarding the status of the servicing of my 2017 Stingray. regarding the status of the servicing of my 2017 Stingray. More

by krhoigard

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 15, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! We are thrilled to hear that Jeff provided excellent service and kept you updated on your 2017 Stingray's servicing. At Advantage Chevrolet of Hodgkins, we strive to keep our customers informed and satisfied. We appreciate your support and look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 13, 2024

Dealership Rating

Employee Rating

Great and fast service! Love coming here for service on my vehicle. Great and hardworking staff members Love coming here for service on my vehicle. Great and hardworking staff members More

by aguirre7918

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 15, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! We truly appreciate your positive feedback about our fast service and hardworking staff at Advantage Chevrolet of Hodgkins. We're glad to hear you enjoy coming to us for your vehicle's needs, and we look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 12, 2024

Dealership Rating

Employee Rating

Experience was Good. They welcome you they make you feel at home and treat you with respect They welcome you they make you feel at home and treat you with respect More

by EMRTZ79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 14, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I am thrilled to hear that you felt welcomed and respected during your visit to Advantage Chevrolet of Hodgkins. I strive to create a comfortable environment for all our customers. I hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 07, 2024

Dealership Rating

Employee Rating

Every one was very helpful From initial scheduling. To the Service advisor. Just waiting on part to come in To the Service advisor. Just waiting on part to come in More

by Tomkraus

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Nov 08, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We're glad to hear that our team was able to assist you throughout your service experience. We appreciate your patience as we wait for the part to arrive. Please don't hesitate to reach out if you have any questions in the meantime. We look forward to seeing you again soon at Advantage Chevrolet of Hodgkins! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 07, 2024

Dealership Rating

Employee Rating

Jeff explained the issues with my car and gave me a time line of 2-3 hrs. Unfortunately I was not given any updates, nothing about why it was taking longer. I was there for four hours and when the work was line of 2-3 hrs. Unfortunately I was not given any updates, nothing about why it was taking longer. I was there for four hours and when the work was done, another man came out to give me my bill because he said Jeff was busy. I didn’t get an explanation of the charges as they exceeded what I was expecting. I was disappointed in how the coupons/specials ended up being applied. I felt what I had should have given me more in deductions. And after spending over $1000, my car didn’t even get a car wash. More

by DBZ01056

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Nov 08, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I appreciate your feedback, as it helps us improve our service at Advantage Chevrolet of Hodgkins. I understand your concerns regarding the lack of updates during your wait time, the explanation of charges, and the application of your coupons. Your experience does not reflect the standards I strive for, and I would like to look into this further. If you're open to it, please reach out to me directly so I can address your concerns and ensure a better experience in the future. Thank you for choosing Advantage Chevrolet of Hodgkins. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 05, 2024

Dealership Rating

Employee Rating

I have never had a bad experience shopping for a vehicle at Advantage. It has always a pleasant and professional. at Advantage. It has always a pleasant and professional. More

by MELONEMATT5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carolina Wetzel, denise Visvardis

Nov 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your positive experience with Advantage Chevrolet of Hodgkins! I'm thrilled to hear that you've consistently found your vehicle shopping experience to be pleasant and professional. I appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

Dealership Inventory (329 Vehicles)

2023 Buick Envision | used

$30,732

2023 Buick Envision

used

Ebony Twilight Metallic exterior

Automatic

All-wheel Drive

$30,732

View Vehicle Details

View Details

2026 Chevrolet Colorado | new

$47,372

2026 Chevrolet Colorado

new

Sterling Gray Metallic exterior

Automatic

Four-wheel Drive

$47,372

View Vehicle Details

View Details

2027 Chevrolet Equinox | new

$33,772

2027 Chevrolet Equinox

new

Polar White Tricoat exterior

Automatic

Front-wheel Drive

$33,772

View Vehicle Details

View Details

2026 Chevrolet Colorado | new

$47,372

2026 Chevrolet Colorado

new

Summit White exterior

Automatic

Four-wheel Drive

$47,372

View Vehicle Details

View Details

2025 Nissan Altima | used

$26,348

2025 Nissan Altima

used

Gray Sky Pearl exterior

Automatic

All-wheel Drive

$26,348

View Vehicle Details

View Details

2025 Mazda CX-50 | used

$25,678

2025 Mazda CX-50

used

Soul Red Crystal Metallic exterior

Automatic

All-wheel Drive

$25,678

View Vehicle Details

View Details

View All Inventory