Jeffrey Thompson | Page 12

First time BMW purchase. This is my family's 7th new car purchase over my lifetime and it was the most memorable positive experience. Attentiveness and respectfulness is p This is my family's 7th new car purchase over my lifetime and it was the most memorable positive experience. Attentiveness and respectfulness is primary for all the staff. Apparent that they utilize training for all in the way they communicate. Jeffrey Thomas ("JT") was our point of contact all the way through the process. Will refer all to him specifically. And not to spoil anything, but after the purchase is complete they help you "celebrate" with all the staff. Once in a lifetime experience you have to experience for yourself. More

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Jt was awesome. Told him I had to be in and out fast and he made the buying process easy and quick. Told him I had to be in and out fast and he made the buying process easy and quick. More

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Jeffrey was excellent! Highly professional all the way and very pleasant to work with! Highly recommend! Great experience. Highly professional all the way and very pleasant to work with! Highly recommend! Great experience. More

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These Guys were Awesome 👏🏻 to work with. The Whole Team at BMW of San Luis Obispo were attentive to our needs and made us comfortable. A special Shoutout to JT and Jose who worked clos The Whole Team at BMW of San Luis Obispo were attentive to our needs and made us comfortable. A special Shoutout to JT and Jose who worked closely with us to get a deal done. Thank you for putting my wife in an Awesome Vehicle! James Giudici More

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Excellent service, both sales and repair. JT was amazing to work with.. He helped me test drive a few different cars, and was knowledgeable about the cars and the sales procedure. JT was amazing to work with.. He helped me test drive a few different cars, and was knowledgeable about the cars and the sales procedure. More

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I worked with JT and he was excellent! He was straightforward, patient, and honest. I highly recommend. He was straightforward, patient, and honest. I highly recommend. More

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If I could give a billion stars for JT, I would! His customer service is paramount! JT, Jose & BMW of SLO made us feel like family! We will be clients for life! His customer service is paramount! JT, Jose & BMW of SLO made us feel like family! We will be clients for life! More

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JT and Adrian helped me purchase my new BMW. They made sure the experience was amazing. The entire process was easy and the team was so helpful. I will definitely work with BMW San Luis Obisp They made sure the experience was amazing. The entire process was easy and the team was so helpful. I will definitely work with BMW San Luis Obispo in the future and they receive my highest recommendation. More

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Overall I felt the experience purchasing a car with JT was great. He is by far is the most kind, considerate, and professional sales person to work with. All of my questions were answered. was great. He is by far is the most kind, considerate, and professional sales person to work with. All of my questions were answered. More

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If I could give zero starts I would. List of problems. 1. We were charged $400 for a 48 cancellation that we told them we weren’t going to cancel and didn’t want that charge. 2. The List of problems. 1. We were charged $400 for a 48 cancellation that we told them we weren’t going to cancel and didn’t want that charge. 2. The red headed manager said in order to make the deal he would Theo in all weather mats. 2 mats came in and the back and forth for over a month. He said he didn’t include a trunk mat and that our salesman jt would have to pay for it. 3. We needed up selling the car because I couldn’t stand where it came from. Feb 16 I sold the car and bmw slo told us we would be getting a check back for extra warranties we purchased. Here I am April 16 I’ve called weekly for two months and they always say ( someone was going to call me back) no one ever has. I finally got through to someone after threatening to come to the store and cause a scene. BMW NEVER CANCELLED MY EXTRA WARRENTIES! This place is full of liars, scammers and thieves. I would never trust them or refer anyone to them More

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