Jeffrey Thompson | Page 12

If I could give zero starts I would. List of problems. 1. We were charged $400 for a 48 cancellation that we told them we weren’t going to cancel and didn’t want that charge. 2. The List of problems. 1. We were charged $400 for a 48 cancellation that we told them we weren’t going to cancel and didn’t want that charge. 2. The red headed manager said in order to make the deal he would Theo in all weather mats. 2 mats came in and the back and forth for over a month. He said he didn’t include a trunk mat and that our salesman jt would have to pay for it. 3. We needed up selling the car because I couldn’t stand where it came from. Feb 16 I sold the car and bmw slo told us we would be getting a check back for extra warranties we purchased. Here I am April 16 I’ve called weekly for two months and they always say ( someone was going to call me back) no one ever has. I finally got through to someone after threatening to come to the store and cause a scene. BMW NEVER CANCELLED MY EXTRA WARRENTIES! This place is full of liars, scammers and thieves. I would never trust them or refer anyone to them More

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I recently purchased a vehicle from BMW SLO and JT was my sales specialist. I will preface this review by highlighting the fact that I live in 3,000 miles away in Virginia and purchased a vehicle solely bas sales specialist. I will preface this review by highlighting the fact that I live in 3,000 miles away in Virginia and purchased a vehicle solely based upon what I had viewed online about the vehicle; but JT shared videos with me and walked me through the entire process and was very responsive to ALL of my inquiries. And even though there was a three-hour time difference, regardless of the time that I called and/or called and left a message, JT always responded! And if there was ever a question in which he did not have the answer . . . he gave me the courtesy of always calling me, letting me know he did not have the answer, but he would find out and call me back--a promise in which he followed through on with 100% fidelity. JT is high energy and his festive personality really enhances the car buying experience--especially when purchasing a vehicle online "from coast to coast." I found his ability to leverage his expertise with the BMW brand, his communication skills, AND his transparency really strengthen his proficiency in this role as a sales specialist (I prefer the title: Brand Specialist). Nonetheless, I recommend JT without reservation to any and all who are looking to purchase their next BMW . . . even if you reside outside the California Central Coast! More

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Awesome staff, J. T. is a wonderful Sales Rep. I will recommend him and the dealership for their professional service Beautiful showroom T. is a wonderful Sales Rep. I will recommend him and the dealership for their professional service Beautiful showroom More

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Great costumer service and lovely people working there, they greeted us with their great enthusiasm and energy. they greeted us with their great enthusiasm and energy. More

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Excellent experience. Jeffrey was very patient and got us taken care of with no headaches. We drove away with the vehicle, And are very Happy Jeffrey was very patient and got us taken care of with no headaches. We drove away with the vehicle, And are very Happy More

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Jeff was so easy to work with and accommodating. He was so patient while we test drove multiple cars. We are return customers and will continue to come back. He was so patient while we test drove multiple cars. We are return customers and will continue to come back. More

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JT was AWESOME! Thanks to Mitch also! Great team to work with. RED CARPET ALL THE WAY! Thanks to Mitch also! Great team to work with. RED CARPET ALL THE WAY! More

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JT (Jeffrey) was outstanding and walked me through the process every step of the way making it enjoyable and a great experience. I highly recommend him!!! 10 out of 10!!. process every step of the way making it enjoyable and a great experience. I highly recommend him!!! 10 out of 10!!. More

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The guys at BMW were awesome, I’m going through a major life change and they made me feel comfortable and eased my anxiety. So excited for my new BMW X2. Kiddos Dom life change and they made me feel comfortable and eased my anxiety. So excited for my new BMW X2. Kiddos Dom More

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Staff of BMW San Luis Obispo is very professional, friendly and fast. Pleasure working with them! friendly and fast. Pleasure working with them! More

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