Scott Boulanger

Thank you for the great service and experience. Even though it wasn't our 1st BMW you guys made it very memorable. Even though it wasn't our 1st BMW you guys made it very memorable. More

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Jeffrey was very knowledgeable, helpful, and friendly. He answered all of our questions with no pressure. He answered all of our questions with no pressure. More

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JT and Scott were great and very helpful and excited for us. Then you get to finance and it was definitely a different experience he was very serious and straightforward. Took a personal call while in there us. Then you get to finance and it was definitely a different experience he was very serious and straightforward. Took a personal call while in there.wasn’t a fan of the finance guy. More

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It was a Wonderful experience purchasing and highly recommend our salesman James he is awesome recommend our salesman James he is awesome More

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Coast is an excellent dealership. I have had white glove service for many years. Jeff, Scott, Vince, Cameron in service and the courtesy driver are top notch. Thank you, Coast, for m I have had white glove service for many years. Jeff, Scott, Vince, Cameron in service and the courtesy driver are top notch. Thank you, Coast, for many years of friendship & service. More

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I was very impressed with the low-key helpful service at the dealership. Courtesy and professionalism characterize this establishment. There were no high pressure sales pitches. No attempt to “sell“ a parti the dealership. Courtesy and professionalism characterize this establishment. There were no high pressure sales pitches. No attempt to “sell“ a particular model. All I experienced was a sincere effort to find and locate a car that would fit my needs. kudos to JT, Scott and James for their assistance. More

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Just wanted to say that JT,Adrian,Scott and Jose and team did a phenomenal job they treated me like family and I will do the same and keep bringing family and send in recommendations for JT and Adrian did a phenomenal job they treated me like family and I will do the same and keep bringing family and send in recommendations for JT and Adrian More

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I had such a positive and efficient experience with BMW SLO. JT was very professional and responsive, and he made me a great lease deal with zero sneaky add ons like many dealers. He even shipped it on a f SLO. JT was very professional and responsive, and he made me a great lease deal with zero sneaky add ons like many dealers. He even shipped it on a flatbed to Los Angeles for me the next day. I wholeheartedly recommend! More

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Scott Boulanger is by far the most useless and unprofessional Sales Manager I’ve ever encountered in my entire car-shopping experience. The fact that he’s been with BMW for over 20 years makes his unprofessional Sales Manager I’ve ever encountered in my entire car-shopping experience. The fact that he’s been with BMW for over 20 years makes his behavior even more disappointing, you’d expect that level of experience to come with professionalism, but in his case, it seems to have produced only arrogance and complete disinterest. I visited the dealership to look at a car that has been sitting on the lot for over 60 days. with all the time on their hand, the vehicle was in terrible shape. The paint was so rough that orange peel was visible across the panels, the headrest stitching was torn open exposing the yellow foam underneath, and the vent blade was broken. If these are the issues I can spot during a simple visual inspection, I can only imagine what other problems are hiding beneath the surface. Still, I was willing to overlook these flaws because I genuinely liked the car and was prepared to move forward. But Scott Boulanger completely ruined that possibility. Before I left, I politely asked if he wanted to hear about the defects I discovered. His response? “Only if you’re buying the car.” That one sentence told me everything I needed to know about his attitude, dismissive, unprofessional, and utterly lacking in customer respect. At that moment, I was a serious buyer, but his arrogance made it impossible to trust either him or the dealership. If this is the standard of leadership BMW allows from a sales manager with two decades of experience, it’s a disgrace to the brand and a warning to anyone expecting integrity, service, or basic decency here. More

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Jeffery did a great job. I will be coming back to BMW in the future. Thanks Jeffrey I will be coming back to BMW in the future. Thanks Jeffrey More

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