"How many ways can you say AWESOME!"
We came here just looking, but with Demetrios' help found the perfect vehicle! No pressure, an easy, pleasant experience. We got the truck we love (F150 xlt), at a great price! Many thanks to Demetrios and manager Jeff Voorheis for all their help, we'll be back when we need a second car
Each person I worked with at Ferman Ford was extremely nice and helpful. They did not have the exact vehicle I wanted in stock so they located one and brought it in for me. It’s beautiful!
"Excellent Car Buying Experience"
I was dropping off my Ford Ranger for an adjustment when I started talking with Demetrios Mina, the internet sales consultant for Countryside Ford about small trucks. I told him the F150s were too big and I was going to buy a Toyota Tacoma Limited. Demetrios said he had to show me something right away even though it was raining cats and dogs - a beautiful Toyota Tacoma with a premium package and less than 6K miles - everything I was looking for in a truck. Demetrios was extremely knowledgeable, professional and kind and a real asset to the organization (and humanity) as was Jeff who sealed the deal. Good, direct, no nonsense dealership with good people.
Other Employees Tagged:
"Always going above and beyond..."
Once again , Jeff V and Heidi have worked tirelessly to address every question I had, while also communicating time lines to me. Their willingness to help me, illustrates how approachable the Ferman Ford Team can be...a trait I have yet to find elsewhere in the industry.
"Great service and done well in a short time."
Jeff was very professional. Service wait was short. Waiting room was clean and tidy. The cost of the oil change was competitive with other dealers.
"Oil Change & Tire Rotatio"
My car service, oil change and tire rotation was performed quickly. I had a certificate for my first oil change to be free and a coupon for the tire rotation, so I was out the door for free! As a new customer, I did have some trouble finding where to enter the service center on the Ford property. I think the signage to the entrance of the service center could be better.
"A Friendly, Polite, and Genuinely Nice Staff"
My wife and I came into Ferman Ford to check out a Chevy Traverse they had on the lot. Demetrios met us on the lot. He was friendly and, when we said that we were not interested in financing, did not bring it up again. He helped us explore the car, test-drive it, and answered our questions. In the Sales Office, Jeff Voorheis helped us with pricing for the car, as well as our trade-in. He was polite, kind, and made us feel at ease.
And when it came time to pay and sign all the paperwork, Eric Bartholomew was a model of efficiency. How he keeps all those papers and forms organized is a miracle. But he made sure we didn't miss a single sheet. And he explained every item to our satisfaction.
Overall, it was a remarkable and enjoyable car purchasing experience. We will definitely be repeat customers.
Just bought a certified used 2015 F-150 from Demetrios Mina. Fantastic experience in every way. Demetrios uncovered what I was searching for and gave the best vehicle options. Decided on my vehicle, which was aggressively and competitively priced. Process was fast. Follow-up has been superb. Couldn't be happier with my truck or the Ferman dealership.
Other Employees Tagged:
, Demetrios Mina, Jeff Voorhies