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Dealership Experience
11 yrs, 9 mos
107 Reviews of Jenn Hall
Verified Customer
September 22, 2022
I had to find a new dealer to take my car to and after calling a few and talking with Brett I felt good taking my car here. I was in the loop the whole time and when an issue came up (not Bretts fault lol calling a few and talking with Brett I felt good taking my car here. I was in the loop the whole time and when an issue came up (not Bretts fault lol) management took great care of it. As a former dealer employee, their service is great. More
by Mrswoensdregt@gmail.com
Other Employees Tagged: Brett Mathis
July 17, 2022
Brett Mathis is superb at what he does. He is very attentive and is clarity in explaining everything is awesome. He is a true asset. He is very attentive and is clarity in explaining everything is awesome. He is a true asset. More
by LSIDBERRY
Other Employees Tagged: Brett Mathis , Chris Davinroy, Faith Jokerst, Sydney Smith
July 10, 2022
Jennifer called me and said she was going through paperwork and found I had a work order. She said she would order the parts and I said I would be off in three weeks and she said she would try to get paperwork and found I had a work order. She said she would order the parts and I said I would be off in three weeks and she said she would try to get the parts in. She called Friday afternoon and said the parts came in and she would be able to work my car in Tuesday or Wednesday next week when I was off and I said great.Jennifer said she would have the work order written up that when I bring the car up tell the advisor she had it written up. I said I also need a oil change and she said she would add it to the work order. And she told me you have a shuttle . I brought my car in Monday afternoon and talk to advisor Danielle and told her that I had a work order and she said I was due for my maintenance service so she added that to the work order and she put my name on the list for the shuttle. She was so nice. Tuesday morning I received a call from Danielle that my car was done. You have a great team you should be proud they did a great job More
by Mizzou105
Other Employees Tagged: Danielle Jansen
June 29, 2022
Great service you are asking for too many words for your survey how many timesc n you say great survey how many timesc n you say great More
by jvegyelek
Other Employees Tagged: Don Andracsek, Kathy Deatherage, Darrell Burton , Dustin Dews
June 14, 2022
We keep coming back to Sunset Ford as a result of their ability to always go the extra mile. ability to always go the extra mile. More
by Dave
Other Employees Tagged: Pete Heutel, Brett Mathis
June 04, 2022
The only issue I had with this service department was that I originally was told it would only take like 30 minutes. Then when I got there and signed it, it went to 90 minutes; and it was actually clos that I originally was told it would only take like 30 minutes. Then when I got there and signed it, it went to 90 minutes; and it was actually close to 2 hours. Then the paperwork they give you is not true!! I have no idea how they count their time!!! It really makes you doubt that their labor hours they charge you is true!!! Very upsetting in this economic situation in the United States currently. More
by caroleannturgeon
Other Employees Tagged: Chad Conover
May 14, 2022
Faith was awesome! She communicated updates throughout the process, she was not the assigned service writer but still made sure I was aware of what was going on during She communicated updates throughout the process, she was not the assigned service writer but still made sure I was aware of what was going on during my repairs and was very friendly! More
by KRISTEN9
Other Employees Tagged: Faith Jokerst, Gary McWilliams
Dealership Inventory (415 Vehicles)
2025 Ford Expedition Max
used
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
