Jenn Hall
Jenn Hall at Sunset Ford

Jenn Hall | Page 4

Service Director

Sunset Ford

11700 Gravois Rd
St. Louis, MO 63127

Contact Me
not yet
rated
107 Reviews

I love being a team member here at Sunset Ford.

Dealership Experience

11 yrs, 9 mos

not yet
rated

107 Reviews

Write a Review

107 Reviews of Jenn Hall

April 13, 2022

Dealership Rating
Employee Rating

Everyone was really easy to work with and was able to get me what I wanted More

by swilmes82
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Geraghty, Darrell Burton

Apr 14, 2022

Sunset Ford responded

Thank you so much for the great review, and congratulations on your purchase. We are so happy to hear that our team took care of you, and we appreciated the chance to earn your business. Come back and see us!

April 01, 2022

Dealership Rating
Employee Rating

I have never had a bad experience here, the recent service I had went as quickly as possible and everything is ruining smooth again More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neal Watson

Apr 04, 2022

Sunset Ford responded

Thank you so much for the outstanding review! Our team appreciates your business, and we hope to see you again.

March 06, 2022

Dealership Rating
Employee Rating

poor service and no support after the sale. they just want to sell vehicles and forget you!!! More

by ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tim Stewart , Doug Kircher, Howard Wood

Mar 15, 2022

Sunset Ford responded

Thank you for taking the time to provide feedback on your experience. We strive to provide the best possible experience to our customers from sales to service and aim to be available after the sale for any questions. We are sorry to hear that you have had a different experience. If you would like to discuss this further, please reach out at your convenience. - Pete Heutel, General Manager - pheutel@sunsetford.com or 314-467-1148

January 31, 2022

Dealership Rating
Employee Rating

Fantastic dealership and gives a great experience overall. The staff works with you and is very knowledgeable. More

by Ishepard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2022

Sunset Ford responded

Thank you so much for the outstanding review! It was such a pleasure working with you. Come back and see us!

December 23, 2021

Dealership Rating
Employee Rating

Friendly, quick, fair price and very professional. And best of all, the car and engine compartment was clean in the end. More

by SILVER2019RANGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Heutel , Bob Edwards Jr., Bill Hubble

Dec 27, 2021

Sunset Ford responded

We appreciate the fantastic review! See you next time.

December 21, 2021

Dealership Rating
Employee Rating

It is a money grab , you get an estimate then it g keeps growing and adding blames then employees strike a good indication on treatment wich is reflected to customers More

by CHARLESKARAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Doug Bauer, Sean Johns, John Wise

Dec 29, 2021

Sunset Ford responded

Thank you for sharing your feedback. We take pride in the service we provide to our customers, and we aim to have fair and transparent pricing from sales to service. We are sorry to hear that you have felt differently. If you would like to discuss your experience further, please reach out. - Justin Heutel, Fixed Operations Manager, 314-467-1120 or jtheutel@sunsetford.com

December 16, 2021

Dealership Rating
Employee Rating

Staff is doing their best with savailable manpower, Jennifer is understanding and personable. Doug is very helpful . Several $ bills had fallen from dash couple of weeks ago and I thought I had pi More

by HarryARiggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Bauer

Dec 17, 2021

Sunset Ford responded

Thank you so much for sharing this with us! Our team appreciates your business, and it was such a pleasure working with you. We wish you all the best, and our team looks forward to your next visit!

December 09, 2021

Dealership Rating
Employee Rating

This is an update to my original review from a few weeks ago. I had my RV at Sunset trying to get a recall fixed. At the same time I had a warranty claim that I filed at Sunset on a tire that was installed More

by BAKERC56
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Michael Sensmeyer

Dec 10, 2021

Sunset Ford responded

Thank you for much for taking the time to update your review and for giving our team the chance to address your concerns. We are here for any future needs!

November 20, 2021

Dealership Rating
Employee Rating

I always have a great experience, Sunset goes above and beyond every time I am in their place of business More

by Brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Geraghty

Nov 23, 2021

Sunset Ford responded

We appreciate the feedback! Our team always strives to provide the best service to our customers, and we are so happy to hear that they did just that for you. Thank you for choosing Sunset Ford. Come back and see us!

November 19, 2021

Dealership Rating
Employee Rating

Everyone went above and beyond to give me the best experience when buying my first car. Thanks Mike for answering all my questions with honesty. More

by Bellspurgeon1104
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Geraghty , Treff LaPlant

Nov 23, 2021

Sunset Ford responded

Thank you so much for the outstanding review! Our team appreciates your business, and we hope to see you again. We wish you many happy miles, come back and see us!

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