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Jenna Clancy
Jenna Clancy at Morrie's 394 Hyundai

Jenna Clancy | Page 14

Service Advisor

Morrie's 394 Hyundai

6661 Wayzata Blvd
St Louis Park, MN 55426

Contact Me
4.6
172 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

3 yrs, 8 mos

Languages Spoken

English English

4.6

172 Reviews

Write a Review

172 Reviews of Jenna Clancy

August 01, 2023

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Employee Rating

Didn’t address the problem even though I reminded them twice, claimed I would need to schedule diagnostics appointment. This for a problem that is common on this model, and even Hyundai acts like they nev More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 06, 2023

Morrie's 394 Hyundai responded

We're sorry to hear about your experience, Dave, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 31, 2023

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Employee Rating

Great service, great job, great experience, great customer service, great people 👍🏾 excellent experience for sure More

by pettis612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2023

Morrie's 394 Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jenna met your expectations. Thank you again for choosing Morrie's 394 Hyundai, we look forward to having you as one of our valued customers for many more years to come!

July 28, 2023

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Employee Rating

Jenna was awesome. The dealership was very clean and inviting. The appointment took quite a bit less time than I expected. Thank you for making it a great experience! More

by Ember Albrecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2023

Morrie's 394 Hyundai responded

Ember, Thank you for taking the time to share your feedback with us. Jenna and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 27, 2023

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Employee Rating

Jenna rates as one of the best in my book! She was very attentive along with being a fantastic listener. She checked in with me in the customer lounge to see if I needed anything. I always k More

by JENNIFERKLEINBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2023

Morrie's 394 Hyundai responded

Thank you, Jennifer! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Morrie's 394 Hyundai, we look forward to having you as one of our valued customers for many more years to come!

July 23, 2023

Dealership Rating
Employee Rating

My car has a steering wheel click it didn’t have before I took the car in More

by SQUIRES_MN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 27, 2023

Morrie's 394 Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 21, 2023

Dealership Rating
Employee Rating

Wouldn't submit a request to Hyundai USA to inquire about extended warranty coverage. Rude and unprofessional. More

by goomgratz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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July 20, 2023

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Great service department and great team members! You will not be disappointed, check them out! More

by James E
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 20, 2023

Morrie's 394 Hyundai responded

Thank you, James! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Morrie's 394 Hyundai.

July 17, 2023

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Employee Rating

The guys in the shop went above and beyond to make sure my car was fixed right. Definitely going back and definitely telling my friends More

by MCSHORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Lokken, Sarah Smith, Preston Tuma

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Jul 18, 2023

Morrie's 394 Hyundai responded

Thanks for leaving us a review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We truly appreciate your business & recommendation. Thank you for choosing Morrie's 394 Hyundai!

July 14, 2023

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Employee Rating

They really value customer service, along with being professional. Appointments are easy to make and you are informed very well on how long it will take to complete. The dealership is completely remodel More

by schmidt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

July 12, 2023

Dealership Rating
Employee Rating

I really appreciate the fast and courteous service and the free inspection. A plus is the comfortable as well as practical waiting room. More

by lmhlewis532
Workmanship
Service Time
Recommend Dealer
Yes
Report | Print
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