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Jenna Graham

Overview Reviews (13)

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Jenna Graham

Subaru Service Express Manager

Ken Ganley Westside Imports

25580 Lorain Road
North Olmsted, OH 44070

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13 Reviews

Overview Reviews (13)

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13 Reviews

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13 Reviews of Jenna Graham

July 07, 2023

Dealership Rating

Employee Rating

Professional sales and services. My 2nd Subaru and my first brand new car . They made it easy and fun . My 2nd Subaru and my first brand new car . They made it easy and fun . More

by KYLKNOX

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dylan Cairelli , Asif Kassam

Jul 10, 2023 -

Ken Ganley Westside Imports responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jul 12, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ken Ganley Hyundai North Olmsted! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2022

Dealership Rating

Employee Rating

It has always had such great energy with wonderful people. I'm glad to have had a chance to go there. people. I'm glad to have had a chance to go there. More

by JSCHIGEL5

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ben Stroh , Camryn Bumgardner, Asif Kassam, Keith Rivers, Igor Zaiats

Sep 26, 2022 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We are happy you had a great experience with our team. Please let us know if we can assist you further!

July 09, 2022

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Employee Rating

My experience at the dealership was tremendous, with no pressure and expert opinions and advice to be found amongst all of the staff and management. I will most certainly purchase a third car from this dea pressure and expert opinions and advice to be found amongst all of the staff and management. I will most certainly purchase a third car from this dealer when the time comes. More

by WILKINSI

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robert Brown, Matt O'Shea, Dylan Cairelli , Igor Manasiev, Igor Zaiats, August Zwierlein

Jul 11, 2022 -

Ken Ganley Westside Imports responded

Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!

April 07, 2022

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Employee Rating

Always have a great experience when I come into this dealership for service and parts. dealership for service and parts. More

by mpayerchin19

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jason Romanak, Jasmine Nowakowski, Mark Rosko, Jim Joyce, Mike Siebert , Ariella Cancel, Alexis Jalowiec, Joe Joyce, Jim Welsh

Apr 08, 2022 -

Ken Ganley Westside Imports responded

Thank you for taking the time to leave these kind words about your experiences with our parts and service departments. We appreciate your loyalty and we are looking forward to continuing to provide you with 5-star experiences in the future! -Ganley Westside Imports

March 25, 2022

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Employee Rating

The car was ready when promised, didn't have to wait long for them to bring it up to me and they washed the car for me also. for them to bring it up to me and they washed the car for me also. More

by STROZ13

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Matt O'Shea

Mar 28, 2022 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle. We are very glad to hear that your recent visit was positive! We are looking forward to serving you in the future. -Ganley Westside Imports

January 28, 2022

Dealership Rating

Employee Rating

Everyone was very helpful and nice! A special thanks to Everyone was very helpful and nice! A special thanks to Jenna Graham for her explanation and help with the different service departments!! Everyone was very helpful and nice! A special thanks to Jenna Graham for her explanation and help with the different service departments!! More

by drjohnberry

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jasmine Nowakowski , Nicole Dell'Anno

Jan 28, 2022 -

Ken Ganley Westside Imports responded

Thank you for taking the time to review your recent experience with Jenna and our service staff! We are happy to hear that you were so pleased with your service appointment. -Ganley Westside Subaru

December 06, 2021

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Jenna took care of everything and was very efficient and accommodating. She got us all the information we needed with various options in order to let us make an informed decision on repairs. Also, loved the accommodating. She got us all the information we needed with various options in order to let us make an informed decision on repairs. Also, loved the free car wash! More

by valeriejevans

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Dec 06, 2021 -

Ken Ganley Westside Imports responded

Valerie, Thank you for taking the time to review your recent experience with Jenna and our service staff! We are happy to hear that you were so pleased with your service appointment. -Ganley Westside Imports

November 25, 2021

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Employee Rating

This was my first visit for service on my new Subaru Forrester. It was quick, all employees were courteous and helpful. I will continue to bring my vehicle here for service. Thank you. Forrester. It was quick, all employees were courteous and helpful. I will continue to bring my vehicle here for service. Thank you. More

by Dragonflysj711

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Nov 26, 2021 -

Ken Ganley Westside Imports responded

Thank you for bringing your Forester to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley Westside Subaru

November 01, 2021

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Jenna was the service representative who helped me and she was a 12 on a scale of 1-10. In and out in under an hour and was smiling and pleasant every step of the way. she was a 12 on a scale of 1-10. In and out in under an hour and was smiling and pleasant every step of the way. More

by Scottmichaelfox

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Nov 03, 2021 -

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ganley Westside Volkswagen. If you're ever in need of more help, please let us know!

October 30, 2021

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Employee Rating

Jenna was kind and professional. The detailing on my car was great! I love having clean interior windows! was great! I love having clean interior windows! More

by suegren

Customer Service

Quality Of Work

Price

Recommend Dealer

Yes

Nov 01, 2021 -

Ken Ganley Westside Imports responded

Hi Suegren, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!