Jenna Paine
Jenna Paine at Mercedes-Benz of Palm Springs

Jenna Paine | Page 3

Service Advisor

Mercedes-Benz of Palm Springs

4095 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
5.0
30 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

38 yrs, 6 mos

5.0

30 Reviews

Write a Review

30 Reviews of Jenna Paine

May 28, 2026

Dealership Rating
Employee Rating

Costly repairs for high quality cars is expected. My car is in better running condition now. I definitely need to find a lower cost repair option. Thank you P. S. Mercedes for 8 years of service. More

by Ayamal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your feedback and for trusting Mercedes-Benz of Palm Springs with your vehicle over the years. We’re glad to hear your car is running better after the repairs and truly appreciate your loyalty and support. We understand maintenance costs can be significant and are grateful for the opportunity to continue serving you.

May 24, 2026

Dealership Rating
Employee Rating

Ivan and Jenna were amazing. they knew how important it was for me to get my car back at a certain time and they literally hustled and made it happen. I was so grateful and im More

by Chris Leavitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivan Ceniceros

May 26, 2026

Mercedes-Benz of Palm Springs responded

Thank you, Chris, for your wonderful feedback about Mercedes-Benz of Palm Springs Service. We’re thrilled to hear Ivan and Jenna provided such attentive and dedicated care during your visit. Going the extra mile to accommodate our customers’ schedules and deliver a seamless Mercedes-Benz service experience is always our goal, and we truly appreciate your kind words and support!

May 23, 2026

Dealership Rating
Employee Rating

Jenna was very professional and explained all that was being done in this service. She provided updates and made it very easy for me. More

by Erithflyte
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your wonderful feedback about Mercedes-Benz of Palm Springs Service. We’re thrilled to hear Jenna provided professional communication, clear explanations, and helpful updates throughout your service visit. Delivering a smooth and stress-free Mercedes-Benz service experience is always our goal, and we truly appreciate your support and kind words about our team.

May 22, 2026

Dealership Rating
Employee Rating

For over 15 years I’ve been a satisfied, in fact an extremely satisfied customer of Palm Springs Mercedes Benz, from sales (Cody) to service (Jenna), i couldn’t be happier. More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Vierra

May 26, 2026

Mercedes-Benz of Palm Springs responded

Thank you, Walter, for your incredible loyalty and kind feedback about Mercedes-Benz of Palm Springs. We’re honored to have earned your trust for more than 15 years and thrilled to hear Cody, Jenna, and our entire team continue to provide such an exceptional Mercedes-Benz sales and service experience. Building long-term relationships with our customers through professional, attentive, and personalized care is always our goal, and we truly appreciate your continued support.

May 20, 2026

Dealership Rating
Employee Rating

The service department staff are uniformly helpful and knowledgeable. I trust them to service my car and help keep it in top-top shape. More

by theriaultka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Mrofchak

May 26, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your wonderful feedback about Mercedes-Benz of Palm Springs Service. We’re delighted to hear our service department team continues to provide knowledgeable and helpful care for your Mercedes-Benz. Earning your trust and helping keep your vehicle in top condition is exactly what we strive for, and we truly appreciate your continued support and confidence in our team!

May 19, 2026

Dealership Rating
Employee Rating

Had a “CHECK ENGINE” light on all of a sudden for my 2024 CLE. Called dealer. Seen SAME DAY. Had to drive out of town the next day. Jenna had my MBZ checked out and back on the road within an HOUR. Incredibl More

by LaraW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Mercedes-Benz of Palm Springs responded

Thank you, Lara, for your wonderful feedback about Mercedes-Benz of Palm Springs Service. We’re thrilled to hear Jenna and our team were able to quickly diagnose and resolve the issue with your 2024 CLE, especially with your travel plans approaching. Delivering fast, accurate, and responsive Mercedes-Benz service is always our goal, and we’re grateful for your trust and confidence in our team. We truly appreciate your support and look forward to assisting you with future service needs!

May 16, 2026

Dealership Rating
Employee Rating

Jenna is the most professional and considerate service representative there is. I love the coffee in the lounge as well. More

by Pkrasny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your wonderful review of Mercedes-Benz of Palm Springs Service. We’re thrilled to hear Jenna provided such professional and considerate customer care during your visit. We’re also glad you enjoyed the lounge amenities and coffee experience. We truly appreciate your support and thank you for choosing Mercedes-Benz of Palm Springs!

May 13, 2026

Dealership Rating
Employee Rating

Jenna was very attentive. I highly recommend her. Car was ready on time and was nice and clean More

by Asanguinetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your kind feedback about Mercedes-Benz of Palm Springs. We’re delighted to hear Jenna provided attentive service and that your vehicle was ready on time and returned clean. Your recommendation means a great deal to our team, and we truly appreciate your support.

May 13, 2026

Dealership Rating
Employee Rating

The quote I got for service was accurate, I got a courtesy car as requested and the car was ready the following afternoon. More

by cwknauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your kind feedback about Mercedes-Benz of Palm Springs. We’re pleased to hear your service experience was smooth and efficient, from the accurate quote to the courtesy vehicle and timely completion of your car. We truly appreciate your trust in our team and look forward to assisting you again in the future.

May 05, 2026

Dealership Rating
Employee Rating

Thank you for accommodating sprinter / rv service bays . Looking forward to experiencing the results of the new ownership. More

by GAvery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Thush

May 12, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your review of Mercedes-Benz of Palm Springs Service. We’re delighted to hear you appreciated our Sprinter and RV service accommodations and that your experience with our team was a positive one. Providing specialized Mercedes-Benz Sprinter service along with exceptional customer care is always our goal, and we truly appreciate your support. We look forward to continuing to serve you under our new ownership.

3

Dealership Inventory (203 Vehicles)

used 2022 Mercedes-Benz A-Class car, priced at $27,750
2022 Mercedes-Benz A-Class
used
Mountain Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Mercedes-Benz C-Class car, priced at $54,740
2026 Mercedes-Benz C-Class
new
Polar White exterior
Automatic
Rear-wheel Drive
new 2026 Mercedes-Benz GLB 250 car, priced at $52,625
2026 Mercedes-Benz GLB 250
new
SILVER METALLIC exterior
Unknown
Front-wheel Drive
new 2026 Mercedes-Benz GLE 450 car, priced at $85,290
2026 Mercedes-Benz GLE 450
new
MOON WHITE METL exterior
Automatic
All-wheel Drive
used 2022 Mercedes-Benz GLB 250 car, priced at $29,057
2022 Mercedes-Benz GLB 250
used
Polar White exterior
Automatic
Front-wheel Drive
used 2023 Buick Enclave car, priced at $35,983
2023 Buick Enclave
used
Moonstone Gray Metallic exterior
Automatic
All-wheel Drive