Jenna Paine
Jenna Paine at Mercedes-Benz of Palm Springs

Jenna Paine | Page 3

Service Advisor

Mercedes-Benz of Palm Springs

4095 E Palm Canyon Dr
Palm Springs, CA 92264

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4.9
39 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

38 yrs, 9 mos

4.9

39 Reviews

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39 Reviews of Jenna Paine

June 23, 2026

Dealership Rating
Employee Rating

JENNA PAINE IS AMAZING ! I NO MATTER WHAT MY ISSUE IS SHE EXCEEDS MY EXPECTATIONS AND PROVIDES EXEMPLARY CUSTOMER SERVICE AND ALWAYS WITH A SMILE ! I COULD ASK FOR A BETTER S More

by JEREMY SCOTT
Recommend Dealer
Yes
Jun 23, 2026

Mercedes-Benz of Palm Springs responded

Thank you for highlighting Jenna’s outstanding service. We’re pleased she always goes the extra mile and brings a smile while caring for your Mercedes-Benz G 550 4x4 Squared. We look forward to assisting you again.

June 23, 2026

Dealership Rating
Employee Rating

Perfect in every way. Jenna always handles my requests quickly and efficiently, with great communication. More

by GTA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Mercedes-Benz of Palm Springs responded

We’re thrilled to receive your perfect rating and to hear Jenna handled your requests quickly with clear communication. Thank you for trusting Mercedes-Benz for your service needs.

June 10, 2026

Dealership Rating
Employee Rating

Jenna Payne is a huge asset to Mercedes of Palm Springs. She is knowledgeable, courteous, and efficient!! More

by mam6549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your kind review. We're delighted to hear Jenna Payne provided such knowledgeable, courteous, and efficient service. She is indeed a valued member of our team, and we're grateful for your recognition of her efforts. Thank you for choosing Mercedes-Benz of Palm Springs, and we look forward to serving you again in the future.

June 09, 2026

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Excellent response to all of my service questions and needs! Axsprvisl thanjsvto ServucecAdvisor Jenna Payne More

by kencantamout
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review! We're delighted to hear that Jenna Payne provided excellent service and was able to assist with all of your service questions and needs. Delivering knowledgeable, responsive, and professional customer care is what we strive for at Mercedes-Benz of Palm Springs. We'll be sure to share your kind words with Jenna. We appreciate your trust and look forward to serving you again in the future. Safe driving!

June 05, 2026

Dealership Rating
Employee Rating

Good customer service and courteous thank you 😀 disappointed with the charge of the tire service More

by silviagarcia0416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

Mercedes-Benz of Palm Springs responded

Thank you, Silvia, for your 5-star review. We're pleased to hear that you received courteous and professional customer service from our team at Mercedes-Benz of Palm Springs. We also appreciate your feedback regarding the tire service charge. Customer input is valuable as we continually work to provide the best possible experience. Thank you for choosing us, and we look forward to serving you again in the future. Safe driving!

June 03, 2026

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Jenna is a terrific service rep. She is quickly responsive and service is completed in a reasonable time. More

by marciaplumleigh
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review, Marcia! We're delighted to hear that Jenna continues to provide responsive, professional service and keeps everything running smoothly. Delivering timely communication and efficient Mercedes-Benz service is what we strive for at Mercedes-Benz of Palm Springs. We'll be sure to share your kind words with Jenna. We appreciate your trust and look forward to serving you again in the future. Safe driving!

June 03, 2026

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Employee Rating

Excellent attention to quality service of our vehicles every time we bring our cars in to PS Mercedes Benz. More

by wtskok
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 09, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review! We're delighted to hear that you consistently receive excellent care and quality service from our team at Mercedes-Benz of Palm Springs. Providing exceptional Mercedes-Benz service and ensuring every visit exceeds expectations is what we strive for. We truly appreciate your continued trust and loyalty, and we look forward to serving you and your vehicles for many years to come. Safe driving!

June 03, 2026

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Jenna was very professional, she went above and beyond, she kept me informed throughout the day. Great experience More

by anthonymarchaffar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review, Anthony! We're thrilled to hear that Jenna provided such a professional and attentive service experience. Keeping our clients informed and delivering exceptional customer care throughout the process is what we strive for at Mercedes-Benz of Palm Springs. We'll be sure to share your kind words with Jenna. We appreciate your trust and look forward to serving you again in the future. Safe driving!

May 31, 2026

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Employee Rating

They are great and efficient. Very customer oriented. Jena is very professional and immediately returns phone calls More

by Kvaughan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review of Mercedes-Benz of Palm Springs. We're delighted to hear that you found our team efficient, customer-focused, and professional. Jena will be especially pleased to know her responsiveness and commitment to excellent communication made such a positive impression. Providing exceptional customer care and a seamless service experience is what we strive for every day. We appreciate your support and look forward to serving you again in Palm Springs.

May 28, 2026

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Employee Rating

Costly repairs for high quality cars is expected. My car is in better running condition now. I definitely need to find a lower cost repair option. Thank you P. S. Mercedes for 8 years of service. More

by Ayamal
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your feedback and for trusting Mercedes-Benz of Palm Springs with your vehicle over the years. We’re glad to hear your car is running better after the repairs and truly appreciate your loyalty and support. We understand maintenance costs can be significant and are grateful for the opportunity to continue serving you.

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