Mike Mrofchak
Mike Mrofchak at Mercedes-Benz of Palm Springs

Mike Mrofchak

Service Advisor

Mercedes-Benz of Palm Springs

4095 E Palm Canyon Dr
Palm Springs, CA 92264

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5.0
5 Reviews

I love to watch both NFL and NCAA football games on the weekend. Favorite vacation spots include Hawaii and Cabo San Lucas.

Dealership Experience

17 yrs, 4 mos

Industry Experience

17 yrs, 4 mos

Languages Spoken

English English

5.0

5 Reviews

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5 Reviews of Mike Mrofchak

May 20, 2026

Dealership Rating
Employee Rating

The service department staff are uniformly helpful and knowledgeable. I trust them to service my car and help keep it in top-top shape. More

by theriaultka
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Paine

May 20, 2026

Dealership Rating
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Friendly service taking the time to explain everything to me. Needed a tweak on the MB app and they applied a software update to the car. More

by PS Resident
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 15, 2026

Dealership Rating
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I was very impressed with the professionalism Randy showed as he checked out my flat tire, told me my options on how to get to the dealership and how to be safe driving the car with a flat tire. Mike, More

by NBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Mercedes-Benz of Palm Springs responded

Thank you for the thoughtful review of Mercedes-Benz of Palm Springs Service. We’re delighted to hear Randy and Mike provided such professional, attentive, and helpful customer care throughout your visit. Your recognition of our team’s commitment to safety, communication, and personalized service truly means a great deal to us. Thank you for your continued trust in Mercedes-Benz of Palm Springs.

May 15, 2026

Dealership Rating
Employee Rating

Always great service with Mike. He knows my car and handles everything needed perfectly. I trust his advice. More

by jamesncutlerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Mortimer-Lamb

May 15, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your continued trust and loyalty. We’re delighted to hear Mike consistently provides you with knowledgeable, dependable service and takes great care of your vehicle every step of the way. Delivering expert automotive service and building long-term customer relationships is always our goal, and we truly appreciate your confidence in our team!

May 14, 2026

Dealership Rating
Employee Rating

Wonderful experience for my recent repair - thank you to Mike Mrofchak in service and the technicians! I was updated throughout the entire process. Everything was quick and easy, and my vehicle was returned More

by TMercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your wonderful feedback and for choosing Mercedes-Benz of Palm Springs for your service needs. We’re delighted to hear Mike Mrofchak and our technicians provided excellent communication, efficient repairs, and exceptional attention to detail throughout your visit. Delivering a seamless Mercedes-Benz service experience with outstanding customer care is always our goal, and we truly appreciate your recommendation and support.

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