Mike Mrofchak

Our first ever visit to PS Mercedes. I thought and hoped it might be more comprehensive and helpful. Very discouraging I thought and hoped it might be more comprehensive and helpful. Very discouraging More

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I owned many Mercedes over the course of time living here in Palm Springs and I've always found this dealership and the service department to excellent in Palm Springs and I've always found this dealership and the service department to excellent More

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I have used this dealership for years & I was very disappointed to find out that they don’t use their personnel for transport back & forth to one’s home! They use uber or lypt! Not good for your fem disappointed to find out that they don’t use their personnel for transport back & forth to one’s home! They use uber or lypt! Not good for your female customers! More

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Had the best experience with Dustin in purchasing my vehicle! He made the process enjoyable and easy! vehicle! He made the process enjoyable and easy! More

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Mike the service man was excellent. He met his promise time and gave us a great recommendation for breakfast. He met his promise time and gave us a great recommendation for breakfast. More

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I appreciate the good customer service they provide. They go out of their way to assist their customers. They go out of their way to assist their customers. More

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Mike is always attentive and explains all to me. Nice to have been offered a courtesy car! Nice to have been offered a courtesy car! More

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Very efficient service. We really liked the personal video that showed us the status of the car We really liked the personal video that showed us the status of the car More

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Once againn, I was greates by staff as if we had know each other for years. Jenna in service was just outstanding, giving me a loaner car, as she was certain that the car would need to stay the night. each other for years. Jenna in service was just outstanding, giving me a loaner car, as she was certain that the car would need to stay the night. I was kept updated about the progress of service at least once each day. I was called when it was ready to pick up and I found the car to be cleaner than I left it. So happy to recommend Palm Springs Mercedes Benz to anyone who will listen. More

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Service advisor Mike Mrofchak was excellent at explaining what had to be done, the time it would take, and the cost. what had to be done, the time it would take, and the cost. More

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