Great people, great service.
Thanks for your help. Will continue to recommend friends / neighbors etc
Thanks for your help. Will continue to recommend friends / neighbors etc
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by DAVERSULLIVAN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joe Briggs
Jan 09, 2023 -
Granite Subaru responded
Dave, thanks for the nice review. Your recommendations are welcomed and appreciated.
This is the second time I have received excellent service
from Granite State. Both times Roberto was my service rep and as great as he was with my other repair, there was no difference with this service issu
from Granite State. Both times Roberto was my service rep and as great as he was with my other repair, there was no difference with this service issue. Roberto patiently explains what the service will be, how it will be done and when it will be ready.
Jennifer assisted me when I brought my car in on the appointed day. She is a delight. Jennifer is friendly, professional and efficient and she greets you with a wonderful smile.
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by WENDY20
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Roberto Rodriguez
Dec 27, 2022 -
Granite Subaru responded
Wendy, thank you for the great review and feedback. Roberto, Jennifer and the entire team work endlessly to provide an amazing experience for our service customers.
Dec 27, 2022 -
WENDY20 responded
My pleasure. Regarding the entire team providing "an amazing experience": Mission Accomplished!
Greeting at service center.
Kind. Quick. Car was washed and very clean. Great experience. Thank you
Kind. Quick. Car was washed and very clean. Great experience. Thank you
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by jnezimmerman
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2022 -
Granite Subaru responded
Thank you for the nice review. We appreciate the feedback.
My car feels great.
They picked it up and dropped it off. Kept me updated throughout the process. Easy peasy!
They picked it up and dropped it off. Kept me updated throughout the process. Easy peasy!
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by fabsnh
Verified Customer
Verified Customer
Service Price Transparency
Dec 13, 2022 -
Granite Subaru responded
Thanks for the great review. Many customers find our valet pick up and drop off service super convenient.
Exceptional Service department.
They always go the additional mile to ensure you are more than satisfied with the work.
They always go the additional mile to ensure you are more than satisfied with the work.
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by TJVITULLO616
Verified Customer
Verified Customer
Service Price Transparency
Dec 13, 2022 -
Granite Subaru responded
Thank you for the nice review. Our team believes in going the extra mile.
No lines.
Prompt, courteous service personnel. Follow up text from manager David. Look forward to next
Prompt, courteous service personnel. Follow up text from manager David. Look forward to next
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by briandotoneill
Verified Customer
Verified Customer
Service Price Transparency
Dec 13, 2022 -
Granite Subaru responded
Brian, thanks for the nice review. We appreciate your feedback.
As always, great service.
The service dept (Jennifer) was gracious and attentive. The work (36,000 mile service) was top-notch and completed in a timely manner. I will contin
The service dept (Jennifer) was gracious and attentive. The work (36,000 mile service) was top-notch and completed in a timely manner. I will continue to bring my vehicle to Granite Subaru.
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by Joe R
Verified Customer
Verified Customer
Service Price Transparency
Dec 07, 2022 -
Granite Subaru responded
Joe, thanks for the nice review and for trusting us with your vehicle.
Service was done in good time and at a good price.
I recommend them heartily.
I recommend them heartily.
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by WAGNAARD
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joe Briggs
Dec 07, 2022 -
Granite Subaru responded
Thank you for the nice review and for your recommendations.
Great service department.
Clean and comfortable. My wife and I do not own Subaru's but we choose to service our cars at this location since its the best service center around
Clean and comfortable. My wife and I do not own Subaru's but we choose to service our cars at this location since its the best service center around. Just called ahead to make an appointment and to make sure we would have the necessary parts for my service. Showed up and service was completed without a hiccup. Everyone should service their cars there if you want a great service experience.
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by JessyLaMaple
Verified Customer
Verified Customer
Other Employees Tagged:
Jason Scharn,
Tim Prevett
, Joe Briggs, Naudia Iannuzzi, Jamie Lawrence, Roberto Rodriguez, Walter
Dec 06, 2022 -
Granite Subaru responded
Jessy, very well said. We love that you service here even though you don't own Subarus. We aim to offer the best service experience and it seems we hit our mark. Thanks for the nice review.
The dealer was very friendly and helpful.
The service dept. was also friendly and helpful. The only negative was the finance person. He was dishonest to try to get us to get the extra warrant
The service dept. was also friendly and helpful. The only negative was the finance person. He was dishonest to try to get us to get the extra warranty.
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by billbeagle
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2022 -
Granite Subaru responded
Thank you for the feedback. Our service department does an amazing job for us. As for the finance person, we appreciate the feedback. We're sorry you felt they were dishonest, they provide warranty options to every customer to help you better protect your vehicle. We never try to be pushy, but it is our job to inform you of the options that are available to you.