Jennifer Bisson
Jennifer Bisson at Granite Subaru

Jennifer Bisson | Page 5

Service Advisor

Granite Subaru

193 Lowell Rd
Hudson, NH 03051

4.9
367 Reviews
4.9

367 Reviews

Write a Review

Dealership Experience

10 yrs, 4 mos

Industry Experience

14 yrs, 4 mos

367 Reviews of Jennifer Bisson

January 20, 2026

Dealership Rating
Employee Rating

As always professional service. Excellent customer service with exceptional communication about needed repairs. Very happy with the entire experience More

by MNJ01803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Scharn, Tim Prevett , Julia Angotti, Brianna Jones

Jan 20, 2026

Granite Subaru responded

We are so happy that our team wowed you! Thank you for the great review and feedback.

January 16, 2026

Dealership Rating
Employee Rating

Promised when I bought the Ram Truck that your service department would be able to perform any and all maintenance. Was told flat out that the service department was incapable and would not service my Ra More

by jamesl603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Scharn, Tim Prevett, Walter Vartanian , Julia Angotti, Joe Briggs, Brianna Jones

Jan 22, 2026

Granite Subaru responded

We’re sorry for any frustration caused by the misunderstanding regarding service capabilities. While we are always happy to perform routine maintenance such as oil changes and basic fluid services, our facility is specifically designed and equipped for smaller import vehicles. Due to lift capacity, shop dimensions, and specialized tooling requirements for large domestic pickup trucks, we are unable to accommodate repairs beyond basic maintenance. We strive to be transparent about these limitations and regret if this was not clearly communicated, and we appreciate the feedback as it helps us improve how we set expectations going forward.

January 12, 2026

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Friendly service and Jennifer kept me informed every step of the way. She also answered some questions I had about my concerns that the state of NH is ending the annual requirement that vehicles get a safety More

by ALLENHARDER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 13, 2026

Granite Subaru responded

Allen we are glad that Jennifer was able to keep you so well informed. We appreciate the nice review and feedback.

January 12, 2026

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Employee Rating

Jen was awesome. She helped me customize my 30k interval service because there were some things I did not need to do at this time. She was super cheerful when I came More

by B
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Recommend Dealer
Yes
Jan 13, 2026

Granite Subaru responded

B, we are so glad that Jen and the team made such an impact. We're looking forward to seeing you, and your WRX, in the future.

January 01, 2026

Dealership Rating
Employee Rating

Jennifer was outstanding. She is always very cheerful, responsive and accommodating! Definitely improves my Subaru experience! More

by SOPHIA13
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 06, 2026

Granite Subaru responded

Sophia we couldn't agree more! Jennifer makes servicing your vehicle a great experience and we love hearing from her happy customers. Thanks for the nice review.

December 25, 2025

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Employee Rating

Jennifer was very nice and makes you. Feel welcome. Was there a little early but they were nice. More

by MATAAREMS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 29, 2025

Granite Subaru responded

Thank you for the great review. We will pass along your kudos to Jennifer.

December 20, 2025

Dealership Rating
Employee Rating

Service was well done. However, 2 stars for having to remind them a second time that our Subaru has free maintenance for the first two years from purchase through Maintain More

by markkrockwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 22, 2025

Granite Subaru responded

Mark we are sorry for any frustration this may have caused you.

November 14, 2025

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Employee Rating

Hello my experience has been very positive for all parts of this dealership. From repairs to buying a new car. They are respectful and keep you informed in all cases. More

by hgdhswim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Scharn, Jon Koresky, Josh Jordan , Eric

Nov 17, 2025

Granite Subaru responded

We are so pleased to see that every department has made a great impression on you. Thank you for the review and feedback.

November 10, 2025

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Employee Rating

Loved working with Jen. She was thorough and highly professional. Jen is a credit to the dealership. More

by TRADERNICK15
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 11, 2025

Granite Subaru responded

Nick we appreciate your great review and your kind words towards Jen She does an amazing job for us and yes she is a great credit to our dealership, thank you!

November 08, 2025

Dealership Rating
Employee Rating

Fast and friendly service, with so many smiling faces to assist me. When my service was complete, a lovely lady walked me to my vehicle. I highly recommend this dealership. More

by SUNHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bethany Tardif

Nov 11, 2025

Granite Subaru responded

Thank you for the wonderful review. We truly put customer service at the top of our priority list. We want everyone to feel just like you did!

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