Jennifer Brown
Jennifer Brown at Classic Cadillac

Jennifer Brown | Page 3

Service Manager

Classic Cadillac

8470 Tyler Blvd
Mentor, OH 44060

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4.9
54 Reviews
4.9

54 Reviews

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54 Reviews of Jennifer Brown

September 16, 2026

Dealership Rating
Employee Rating

Service to the car was great. Had a problem applying my points, but Jennifer kept at it until the problem was resolved. Good for her! More

by Patrick.Dunlap
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Service Time
Service Communication
Recommend Dealer
Yes

September 12, 2026

Dealership Rating
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Service was professional and excellent as usual. I still have a braking issue but it’s not your fault. More

by Ed1To1
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Recommend Dealer
Yes

September 11, 2026

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The service department handled everything in a professional manner. They were very efficient and had everything completed as expected. More

by Charlie
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Service Time
Service Communication
Recommend Dealer
Yes

September 04, 2026

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Service was fast and efficient. I was in and out. Plus you can get free car wash More

by UNCLEANDRE1
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Recommend Dealer
Yes

September 03, 2026

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Employee Rating

Explained all the options. Given a very competitive trade in deal. The sales rep was awesome More

by JEFORGACH
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Trade-in Experience
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Recommend Dealer
Yes

September 01, 2026

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Service department was very good Nice job car was nice and clean. People were real friendly. More

by CPP0812
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Recommend Dealer
Yes

August 31, 2026

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Always get my truck A1, customer service is great, they always get me in when I have an issue and get my truck back fast! More

by ANGIE51192
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Recommend Dealer
Yes

August 31, 2026

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Good customer service very nice people and I like coming there to get my car serviced More

by Maya
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Recommend Dealer
Yes

August 30, 2026

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Knowledgeable and friendly service managers and staff. Someone is always there to answer the phone, unlike other dealers. More

by JE
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Recommend Dealer
Yes

Other Employees Tagged: Tom Hardman, Matt Kunsman

August 28, 2026

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Employee Rating

Easy to schedule appointment, car was finished quickly and loaner vehicle came in handy and car was returned washed. Very pleased with overall experience. More

by stanleyrws
Service Price Transparency
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Recommend Dealer
Yes
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