Jennifer Brown
Jennifer Brown at Classic Cadillac

Jennifer Brown | Page 4

Service Manager

Classic Cadillac

8470 Tyler Blvd
Mentor, OH 44060

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4.9
54 Reviews
4.9

54 Reviews

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54 Reviews of Jennifer Brown

August 28, 2026

Dealership Rating
Employee Rating

I had a great experience purchasing my truck from Classic Cadillac! The entire process was smooth, easy, and stress-free from start to finish. Everyone was friendly, professional, and made sure I was taken c More

by CWHITE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Crea, Mike Carroll, Peter Drago , Aubrey Southworth, Nick Waterbury, Gloria Andrews

August 24, 2026

Dealership Rating
Employee Rating

Very happy with my service and the turn-a-round time on my 2025 Expedition. Thanks Ryan More

by RRROGERS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Hardman

August 23, 2026

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Employee Rating

Great customer service department! !! I received an update on my vehicle from the technician and car was ready when promised More

by Marybeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 19, 2026

Dealership Rating
Employee Rating

Fast and friendly service. Prompt repair time and good communication throughout the entire process. Thank you Classic Cadillac More

by Harleyson72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 16, 2026

Dealership Rating
Employee Rating

Please write at least 15 words about this dealership Please write at least 15 words about this dealership More

by w.sliman37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 09, 2026

Dealership Rating
Employee Rating

I was waited on right away and was done accurately according to what I was told. Staff was courteous and friendly, a far cry from how I was treated at other east side Cadillac dealers. More

by m.a.parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 08, 2026

Dealership Rating
Employee Rating

The name reflects the quality of work and the manner that they handled the repairs from start to finish. Truly a Class Act! From Matt, Tom and Amir greeting you and offering you all the conveniences to ease More

by ADKOELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 07, 2026

Dealership Rating
Employee Rating

Tom does a great job in service department very professional and lets you know day buy day what’s going on with your car More

by MIKEPICCIANO01
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

August 07, 2026

Dealership Rating
Employee Rating

Anthony T is the best Cadillac salesman EVER! He took his time with us, explained all the details of the car needed at time of delivery and very responsive to our calls. More

by JOANCHAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 07, 2026

Dealership Rating
Employee Rating

Your Service Department representatives, Tom, Matthew and Amir always provide excellent service and support. But I am not impressed with your Service Department's Technicians quality of work. This is the t More

by vangel21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Harden, Mathew, and Admir, Service representative, (each 5 Stars)

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