Jennifer Chasse | Page 20

Left rear tire got nail Advisor Jibin took care of my tire issue fast and also with the help of Managet Rachel. We definitely recommend Brandon Honda Sales and Service depart Advisor Jibin took care of my tire issue fast and also with the help of Managet Rachel. We definitely recommend Brandon Honda Sales and Service department. More

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Sheila Always a pleasure at Brandon Honda. Always feel welcome and everyone is very nice and communication is never a problem. I have recommended this deal Always a pleasure at Brandon Honda. Always feel welcome and everyone is very nice and communication is never a problem. I have recommended this dealership to friends. More

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Service on 2008 Accord with Low Mileage Scheduling my appointment was simple enough - I was given a confirmation number and told that my service associate would be Vernon Liburd. However, w Scheduling my appointment was simple enough - I was given a confirmation number and told that my service associate would be Vernon Liburd. However, when I checked in, Jen Chasse processed me in. Since the car was 10 years old, but only had 10,000 miles on it, she said the service tech would give it a thorough inspection and advise me what needed to be done. I was surprised when Jen reported that one of the things I needed was a wheel alignment, since a wheel alignment had been performed by Sears only one week prior when I brought the car in there to have a tire (purchased at Sears) repaired. I was then told, okay there's no need to do it then. The question I have is why did the tech tell me I needed to have it done (again.) Conversely, I did appreciate the technician telling me that even though Honda recommended the timing belt be replaced, after inspecting it, the tech advised me that it was in good condition and could wait until I bring it in for my next major service. I realize that the service department in undergoing a major renovation, but the waiting area in this dealership is very crowded. The fact that a small portable toilet facility is the only thing available to all customers (both service and sales) does not make for a very pleasant visit if you are in the facility for several hours. I was there three times in one week (twice for a new car transaction) and spent about 4-5 hours there each visit.) More

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Best dealership anywhere Always the best customer service. This is the only place I trust to work on my car and do all my maintaince! I would recommend Brandon Honda to every Always the best customer service. This is the only place I trust to work on my car and do all my maintaince! I would recommend Brandon Honda to everyone 100% satisfied! More

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Quick and efficient I went in for a routine oil change. The staff was friendly and knowledgeable. Service was very quick and efficient. This is my 4th visit since purchas I went in for a routine oil change. The staff was friendly and knowledgeable. Service was very quick and efficient. This is my 4th visit since purchasing my vehicle from this establishment. More

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Great service I always get great service at this location, I have purchased 5 cars already from here and only take it here for all my service needs great job ...... I always get great service at this location, I have purchased 5 cars already from here and only take it here for all my service needs great job .............. More

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Fast. Fair. Friendly! This was our 4th purchase from Brandon Honda. Our salesman, Slim, was exceptionally knowledgeable and worked in a quick and timely manner to get us This was our 4th purchase from Brandon Honda. Our salesman, Slim, was exceptionally knowledgeable and worked in a quick and timely manner to get us another great deal!! More

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Service My car was brought in for 30k service and tire light on. Arrive was done and tire replaced under my extended warranty I had purchased. My service pers My car was brought in for 30k service and tire light on. Arrive was done and tire replaced under my extended warranty I had purchased. My service person Jenn did a good job. More

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Great service without an appointment I had an emergency on Saturday and I came in without an appointment. My battery was malfunctioning the service department replace the battery and I wa I had an emergency on Saturday and I came in without an appointment. My battery was malfunctioning the service department replace the battery and I was not there long. More

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Bob Hovorka taking care of me immediately upon arrival for o Mr. Bob take care of me immediately upon arrival for my regular oil change without appointment. He is very courteous , helpful and finished the job in Mr. Bob take care of me immediately upon arrival for my regular oil change without appointment. He is very courteous , helpful and finished the job in a little over an hour. He explained to me all the works to be done next visit/service. He represents Mr. John Marrazi's no less than Excellent Customer Service. More

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