Jennifer Franzen
Jennifer Franzen at Mills Ford Lincoln Brainerd

Jennifer Franzen | Page 3

Service Advisor

Mills Ford Lincoln Brainerd

14858 Dellwood Dr.
Baxter, MN 56425

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4.6
31 Reviews
4.6

31 Reviews

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31 Reviews of Jennifer Franzen

January 11, 2026

Dealership Rating
Employee Rating

Yup they got it done, software update, they washed my car when finished as well. Highly recommend Mills service. More

by LELA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 04, 2026

Dealership Rating
Employee Rating

Great to work with. Got the oil changed in a timely manner. Good communication as well. More

by Bjburns78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Truong, Kylee Blair

January 03, 2026

Dealership Rating
Employee Rating

It took 13 days to fix my fuel pump. When as about a loaner vechile they wanted to charge 40 away even though suv was under warranty More

by jldhebzynski
Service Time
Service Communication
Recommend Dealer
No

December 28, 2025

Dealership Rating
Employee Rating

Good service One two three four five six Test Test Test The They That Ok More

by BOBWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Mills Ford Lincoln Brainerd responded

Thank you for sharing your experience!

December 28, 2025

Dealership Rating
Employee Rating

The service was great, and the people helped me were very friendly. I would recommend the fasti lane. More

by LARRYGAILPEARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Mills Ford Lincoln Brainerd responded

Thank you for sharing your experience! We appreciate your kind words and so happy our Team took good care of you! Thank you again for your Business!

December 25, 2025

Dealership Rating
Employee Rating

Every thing went well, no concerns, I really dislike this review stuff, can you just ask us at check out? More

by TRAVELERDEBBIE0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Holmvig, Shayna Schmidt

December 24, 2025

Dealership Rating
Employee Rating

Reliable, friendly, efficient. They take real good care of customers especially when we are feeling panicked over car issues. More

by DOREENANDOLE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shayna Schmidt

December 23, 2025

Dealership Rating
Employee Rating

Stay Awesome I can't submit until I write 15 words which is the toughest part making up 15 words Stay Awesome is all I needed to say hahaha More

by Tim.martin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Jones

Dec 23, 2025

Mills Ford Lincoln Brainerd responded

Thank you for sharing your experience! We appreciate your business!

November 30, 2025

Dealership Rating
Employee Rating

Daniel and cris carwel did a great job rad washed my truck Brad vacumed my truck top notch all aroumd More

by SIDOSTERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Mills Ford Lincoln Brainerd responded

Thank you for sharing your experience! We appreciate your business!

November 28, 2025

Dealership Rating
Employee Rating

I found both the people I worked with to be very considerate.very patient, both also very helpful. More

by STN816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Holmvig, Randy Jones , Dade Makarrall

Dec 08, 2025

Mills Ford Lincoln Brainerd responded

Thank you for sharing your experience! We appreciate your business!

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