Joe Hancock
Parts Advisor
Southern Chrysler Dodge Jeep RAM Chesapeake
3353 Western Branch Blvd
Chesapeake, VA 23321
20 Reviews
Write a Review20 Reviews of Joe Hancock
April 15, 2026
When I went to visit I was told by Aj that my car will only take 3 days after i dropped it off at 920 then i also had a appointment for oil change ,after that I was told to wait til Monday when I check on only take 3 days after i dropped it off at 920 then i also had a appointment for oil change ,after that I was told to wait til Monday when I check on Monday they said wait til Tuesday now I have car back and check engine light Is on push start isn't working anymore. I had lights on but definitely not that and clamps are broken underneath hood they kept mentioning 250 but it was never a issue. Then when I got to register price changed again to 346 I been asking for diagnostic paper still haven't received More
Other Employees Tagged: Archie "AJ" Ross, Joshua Kodish , Steven was asked to speak with wasnt there
February 27, 2026
Great customer service & excellent car service I will always in trust my SUV with this dealership;) always in trust my SUV with this dealership;) More
Other Employees Tagged: Nicole Bandera, Scott Trevian
February 10, 2026
The service I received was excellent. My vehicle repair was taken care in a timely and professional way. I will recommend this dealership to my friends. My vehicle repair was taken care in a timely and professional way. I will recommend this dealership to my friends. More
Other Employees Tagged: Nicole Bandera
October 13, 2025
Everyone was knowledgeable, friendly and very professional throughout the entire service and purchasing experience. I will definitely highly recommend Southern to my friends and family members fo professional throughout the entire service and purchasing experience. I will definitely highly recommend Southern to my friends and family members for car service and buying needs. More
Other Employees Tagged: Nicole Bandera , TJ Farrell, William Florence, Larry Stevens, Paul Trace
August 08, 2025
Southern service is professional, informative. The communication from their advisors is great. Highly recommend servicing your vehicle with them. The communication from their advisors is great. Highly recommend servicing your vehicle with them. More
Other Employees Tagged: Nicole Bandera , Jennifer Griffith, Larry Stevens
July 25, 2025
Honest dependable nice trustworthy and giving to customers and going above and beyond to make sure you're satisfied with your purchase and service. customers and going above and beyond to make sure you're satisfied with your purchase and service. More
Other Employees Tagged: Nicole Bandera , TJ Farrell, William Florence, Jennifer Griffith, Larry Stevens, Paul Trace
July 24, 2025
Amazing, professional, knowledgeable and vey articulate in my final cost. It was a great experience and they even came and picked me up to get my car at the end of the day in my final cost. It was a great experience and they even came and picked me up to get my car at the end of the day More
Other Employees Tagged: Nicole Bandera , Jennifer Griffith, Larry Stevens, Angela 10 stars
June 28, 2025
The service manager kept me updated with the status of my repair. Also a nice waiting area. repair. Also a nice waiting area. More
Other Employees Tagged: Nicole Bandera , TJ Farrell, William Florence, Jennifer Griffith, Larry Stevens, Paul Trace
June 26, 2025
They did a very good job with my car. Will bring it back for service again. Will bring it back for service again. More
Other Employees Tagged: MJ Houston , William Florence
May 30, 2025
They step in to assist me oder the parts needed and complete the problem I was aware of and also one I had no ideal about complete the problem I was aware of and also one I had no ideal about More
Other Employees Tagged: Nicole Bandera , TJ Farrell, William Florence, Jennifer Griffith, Larry Stevens, Paul Trace

