Jennifer Hall | Page 3

Brett Mathis is superb at what he does. He is very attentive and is clarity in explaining everything is awesome. He is a true asset. He is very attentive and is clarity in explaining everything is awesome. He is a true asset. More

by LSIDBERRY Verified Customer Verified Customer

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Jennifer called me and said she was going through paperwork and found I had a work order. She said she would order the parts and I said I would be off in three weeks and she said she would try to get paperwork and found I had a work order. She said she would order the parts and I said I would be off in three weeks and she said she would try to get the parts in. She called Friday afternoon and said the parts came in and she would be able to work my car in Tuesday or Wednesday next week when I was off and I said great.Jennifer said she would have the work order written up that when I bring the car up tell the advisor she had it written up. I said I also need a oil change and she said she would add it to the work order. And she told me you have a shuttle . I brought my car in Monday afternoon and talk to advisor Danielle and told her that I had a work order and she said I was due for my maintenance service so she added that to the work order and she put my name on the list for the shuttle. She was so nice. Tuesday morning I received a call from Danielle that my car was done. You have a great team you should be proud they did a great job More

by Mizzou105 Verified Customer Verified Customer

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Great service you are asking for too many words for your survey how many timesc n you say great survey how many timesc n you say great More

by jvegyelek Verified Customer Verified Customer

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We keep coming back to Sunset Ford as a result of their ability to always go the extra mile. ability to always go the extra mile. More

by Dave Verified Customer Verified Customer

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The only issue I had with this service department was that I originally was told it would only take like 30 minutes. Then when I got there and signed it, it went to 90 minutes; and it was actually clos that I originally was told it would only take like 30 minutes. Then when I got there and signed it, it went to 90 minutes; and it was actually close to 2 hours. Then the paperwork they give you is not true!! I have no idea how they count their time!!! It really makes you doubt that their labor hours they charge you is true!!! Very upsetting in this economic situation in the United States currently. More

by caroleannturgeon Verified Customer Verified Customer

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Great service. They were able to help me with a rental while my vehicle was being repaired. They were able to help me with a rental while my vehicle was being repaired. More

by RTWWV8 Verified Customer Verified Customer

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Faith was awesome! She communicated updates throughout the process, she was not the assigned service writer but still made sure I was aware of what was going on during She communicated updates throughout the process, she was not the assigned service writer but still made sure I was aware of what was going on during my repairs and was very friendly! More

by KRISTEN9 Verified Customer Verified Customer

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Everyone was really easy to work with and was able to get me what I wanted me what I wanted More

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I have never had a bad experience here, the recent service I had went as quickly as possible and everything is ruining smooth again service I had went as quickly as possible and everything is ruining smooth again More

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poor service and no support after the sale. they just want to sell vehicles and forget you!!! they just want to sell vehicles and forget you!!! More

by ford Verified Customer Verified Customer

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