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Jennifer Martinez
Jennifer Martinez at Toyota of Santa Fe

Jennifer Martinez

Service Advisor

Toyota of Santa Fe

1601 Saint Michaels Drive
Santa Fe, NM 87505

4.8
130 Reviews

Congratulations Jennifer! Just Promoted to the Head Service Advisor for our New Quick Lube. Read Jennifer's bio below Background I was born and raised in Santa Fe. I’ve got 3 kids. Before coming to the Santa Fe Toyota Store, I worked in Sales & Catering at the Holiday Inn. Car Philosophy I like to meet someone new everyday Trivia I’m a big bargain shopper Contact information Direct: 505-992-1670 or 855-649-3096 ext 2001 Email JenniferU@toyotaofsantafe.com

4.8

130 Reviews

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130 Reviews of Jennifer Martinez

April 24, 2026

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The staff were professional and friendly. Everyone treated me and my vehicle respectfully. The service was efficient and met my needs. More

by Annette.wilder
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Recommend Dealer
Yes

Other Employees Tagged: Don’t recall the other names

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April 18, 2026

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They always have predictable and excellent service with great communication. The staff is very friendly. More

by stevewhitten2003
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Guerrero

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April 16, 2026

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Express Service at Toyota of Santa Fe is fast and efficient. Service Manager Jennifer is always friendly and helpful. More

by jdshott
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Recommend Dealer
Yes

Other Employees Tagged: Henry Alvarez

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April 16, 2026

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Toyota express is efficient and great to work with every time keep up the good work More

by Domoniquegabby
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Yes
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April 15, 2026

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Quick, efficient- shuttle service courtesy and respectful! Friendly service staff. Conveniently located hours. Online scheduling helpful. More

by Remediossun
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Recommend Dealer
Yes

Other Employees Tagged: Carl Martinez, Ernie Griego

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Apr 17, 2026

Toyota of Santa Fe responded

Thank you for your wonderful review! We're thrilled to hear that you found our shuttle service quick and efficient, and that our friendly staff provided you with courteous and respectful service. Your feedback about our convenient hours and helpful online scheduling is greatly appreciated, and we look forward to welcoming you back soon!

April 04, 2026

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Great customer service and friendly staff and always offer advice on any issues they find. Great team at Toyota express service!! More

by augieabg48
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Yes
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Apr 11, 2026

Toyota of Santa Fe responded

Thank you for your kind words! We strive to provide exceptional customer service and are glad to hear our team has met your expectations. We look forward to serving you again!

March 29, 2026

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Jennifer and her crew are the best and my service advisor is always very helpful and very kind More

by Pzcoleman21
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Yes
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Apr 04, 2026

Toyota of Santa Fe responded

Thank you so much for your kind words! We appreciate your loyalty and look forward to serving you in the future.

March 26, 2026

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Service department was very professional and prompt. I had an appointment for an oil change, they finished it in a timely manner while I waited. The Manager was.nice and kept me updated. More

by Toyota Owner
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Recommend Dealer
Yes
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Apr 04, 2026

Toyota of Santa Fe responded

Thank you for the great feedback! We strive for professionalism and efficiency in our service department. We're glad to hear that you had a positive experience and that our manager provided excellent customer service. We look forward to seeing you for your next appointment!

March 24, 2026

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The staff is friendly. They greet you and immediately begin working on your car. It was quick and efficient. More

by julie
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Yes
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Mar 28, 2026

Toyota of Santa Fe responded

Thank you for your review! We pride ourselves on providing fast and friendly service for our valued customers. We're so glad you had a great experience with our team.

March 12, 2026

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Did not address my concerns. Explained that there was vibration in the steering wheel and they said they would look into it. When I picked up my vehicle they said that they rotat More

by jtc1275
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Andrew Acuna, Troy Mendiola

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Mar 22, 2026

Toyota of Santa Fe responded

We apologize for the disappointing experience. Our team values your feedback and will work to provide better service in the future. Please reach out to us at (877) 446-6155 when you can so we can address this situation directly. Thank you and have a great day.

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