Jennifer Martinez
Jennifer Martinez at Toyota of Santa Fe

Jennifer Martinez | Page 2

Service Advisor

Toyota of Santa Fe

1601 Saint Michaels Drive
Santa Fe, NM 87505

4.8
134 Reviews

Congratulations Jennifer! Just Promoted to the Head Service Advisor for our New Quick Lube. Read Jennifer's bio below Background I was born and raised in Santa Fe. I’ve got 3 kids. Before coming to the Santa Fe Toyota Store, I worked in Sales & Catering at the Holiday Inn. Car Philosophy I like to meet someone new everyday Trivia I’m a big bargain shopper Contact information Direct: 505-992-1670 or 855-649-3096 ext 2001 Email JenniferU@toyotaofsantafe.com

4.8

134 Reviews

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134 Reviews of Jennifer Martinez

March 29, 2026

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Jennifer and her crew are the best and my service advisor is always very helpful and very kind More

by Pzcoleman21
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Recommend Dealer
Yes
Apr 04, 2026

Toyota of Santa Fe responded

Thank you so much for your kind words! We appreciate your loyalty and look forward to serving you in the future.

March 26, 2026

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Service department was very professional and prompt. I had an appointment for an oil change, they finished it in a timely manner while I waited. The Manager was.nice and kept me updated. More

by Toyota Owner
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Recommend Dealer
Yes
Apr 04, 2026

Toyota of Santa Fe responded

Thank you for the great feedback! We strive for professionalism and efficiency in our service department. We're glad to hear that you had a positive experience and that our manager provided excellent customer service. We look forward to seeing you for your next appointment!

March 24, 2026

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The staff is friendly. They greet you and immediately begin working on your car. It was quick and efficient. More

by julie
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Recommend Dealer
Yes
Mar 28, 2026

Toyota of Santa Fe responded

Thank you for your review! We pride ourselves on providing fast and friendly service for our valued customers. We're so glad you had a great experience with our team.

March 12, 2026

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Did not address my concerns. Explained that there was vibration in the steering wheel and they said they would look into it. When I picked up my vehicle they said that they rotat More

by jtc1275
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Recommend Dealer
No

Other Employees Tagged: Andrew Acuna, Troy Mendiola

Mar 22, 2026

Toyota of Santa Fe responded

We apologize for the disappointing experience. Our team values your feedback and will work to provide better service in the future. Please reach out to us at (877) 446-6155 when you can so we can address this situation directly. Thank you and have a great day.

March 07, 2026

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Professional, competent and goes out of their way to take care of my car like it was theirs. Answers all my questions. High ethics.. thanks Daniel....see you in 4 months. More

by localaikane
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Recommend Dealer
Yes

Other Employees Tagged: Carl Martinez, Daniel Guerrero

Mar 12, 2026

Toyota of Santa Fe responded

Thank you so much for the kind words! We truly care about your car and always strive to go above and beyond for our customers. Looking forward to seeing you again in 4 months!

February 14, 2026

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Service was great. Was greeted promptly and all was taken care of. We'll go again. More

by tlerunner
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Recommend Dealer
Yes
Feb 19, 2026

Toyota of Santa Fe responded

Thank you for sharing your experience with us! We are delighted to hear that our team provided exceptional service and made you feel welcome. It would be our pleasure to have you as our guest again.

January 04, 2026

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Was told my battery needed to be ordered. Called someone for ride. A worker went to my car told him I was leaving my car he rudely told me he had gone to main shop to get the battery, told hi More

by anayaec
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Recommend Dealer
Yes

Other Employees Tagged: Ernie Griego, Stacey Bussell

Jan 09, 2026

Toyota of Santa Fe responded

We hope we were able to bring light to the situation. If you have any further assistance or clarification, please let us know!

November 13, 2025

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Great customer service. Advisor- Managers gave a tutorial on our car’s steering wheel technology functions, cruise control, lane sensor operations etc. More

by jtsand63
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Recommend Dealer
Yes
Nov 14, 2025

Toyota of Santa Fe responded

Thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 12, 2025

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Change oil and tire replacement is finally done, I appreciate Toyota customer services, thank you very much More

by Darren
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Recommend Dealer
Yes
Nov 13, 2025

Toyota of Santa Fe responded

Thank you for choosing Toyota for your oil and tire needs! We strive to provide exceptional customer service and we're thrilled to hear we exceeded your expectations. See you again soon!

October 28, 2025

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Prompt reliable service. The techs are friendly and courteous. Service took a reasonable amount of time and waiting area is clean and comfortable. More

by gchrismer
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Recommend Dealer
Yes
Oct 30, 2025

Toyota of Santa Fe responded

Thank you for your kind words about our prompt and reliable service! We pride ourselves on providing excellent customer service and ensuring our waiting area is clean and comfortable for our valued clients. We look forward to serving you again in the future!

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