Jennifer Martinez | Page 2

The staff is friendly. They greet you and immediately begin working on your car. It was quick and efficient. They greet you and immediately begin working on your car. It was quick and efficient. More

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Did not address my concerns. Explained that there was vibration in the steering wheel and they said they would look into it. When I picked up my vehicle they said that they rotat Explained that there was vibration in the steering wheel and they said they would look into it. When I picked up my vehicle they said that they rotated the tires and "Hope" that would fix it. Admitted they didn't even diagnose the issue. More

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Professional, competent and goes out of their way to take care of my car like it was theirs. Answers all my questions. High ethics.. thanks Daniel....see you in 4 months. care of my car like it was theirs. Answers all my questions. High ethics.. thanks Daniel....see you in 4 months. More

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Service was great. Was greeted promptly and all was taken care of. We'll go again. Was greeted promptly and all was taken care of. We'll go again. More

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Was told my battery needed to be ordered. Called someone for ride. A worker went to my car told him I was leaving my car he rudely told me he had gone to main shop to get the battery, told hi Called someone for ride. A worker went to my car told him I was leaving my car he rudely told me he had gone to main shop to get the battery, told him I was told it needed to be ordered. Went to speak to the person that misinformed me, he spoke with coworker told me to cancel my ride my car would be ready in 5 minutes. The rude worker put battery would not start came and told me it was not the battery it was something else. Ask if he put clutch all the way down he tried again and it started. They totally stressed me . Lack of knowledge and customer service. More

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Great customer service. Advisor- Managers gave a tutorial on our car’s steering wheel technology functions, cruise control, lane sensor operations etc. Advisor- Managers gave a tutorial on our car’s steering wheel technology functions, cruise control, lane sensor operations etc. More

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Change oil and tire replacement is finally done, I appreciate Toyota customer services, thank you very much appreciate Toyota customer services, thank you very much More

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Prompt reliable service. The techs are friendly and courteous. Service took a reasonable amount of time and waiting area is clean and comfortable. The techs are friendly and courteous. Service took a reasonable amount of time and waiting area is clean and comfortable. More

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Everyone at Toyota of Santa Fe always treats me with professionalism and respect. I trust their judgment and ethics. I highly recommend Toyota of Santa Fe. professionalism and respect. I trust their judgment and ethics. I highly recommend Toyota of Santa Fe. More

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Jennifer is the best advisor! She needs a raise for her awesome dedication and professional service. Managers be smart and don't let her slip out of your hands it would be a huge She needs a raise for her awesome dedication and professional service. Managers be smart and don't let her slip out of your hands it would be a huge loss for your business. More

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