Jennifer Martinez | Page 14

Above and beyond Jennifer literally saved me a bundle by locating an extended warranty I was not even aware I had. I LOVE her! She went above and beyond when she rea Jennifer literally saved me a bundle by locating an extended warranty I was not even aware I had. I LOVE her! She went above and beyond when she really did not have to keep searching the data base to help me. Diego then refunded a pre-payment I had made for drive train issues that ended up being covered by that warranty. He had already helped by agreeing to waive the fee on the second alignment which had to be done when the problems were discovered. And he got me a free rental vehicle for the time the car was in the shop. (Daniel in rentals was great). Everyone here is kind and efficient. Cisco the shuttle driver is a gem. Roger is also great; he sometimes helps me even when he is not my assigned service person. The car appears to have been fixed and is running fine now. I love this dealership and will buy my next car here as I have my last two. Go see my friend Melda, a saleswoman extraordinaire in the new car division. And take your Toyota there for service! The genuine kindness and sincere wish to be of service beyond just the service on the car is what makes this a special place. More

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Wrong documentation (I was given the wrong print out with missing services from the service and parts director), wrong answers.... Because of their lack of knowledge, I had to make several trips to the serv missing services from the service and parts director), wrong answers.... Because of their lack of knowledge, I had to make several trips to the service from out of town. More

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Great experience every time we go! Linda Beaver, you have a heck of a service team! All the staff I have listed are always helpful during our visits to Beaver Toyota. It’s easier to do business with have a heck of a service team! All the staff I have listed are always helpful during our visits to Beaver Toyota. It’s easier to do business with a staff that cares and treats you like a friend and family. Beaver Toyota has a loyal customer base because of their entire staff. Beaver Toyota cares about customer service, before – reminding me when a service is due, and after with a follow up – a call asking me if I was completely satisfied with the work done. Beaver always stands behind their service. Between my family and I, we have a total of 6 Toyota vehicles, and we only let Beaver Toyota service them. I can’t with to go back! - George and Connie Romero More

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This dealership cares about customer service, before and after follow up is excellent, They contact me more than the original dealer where I purchased the vehicle from. This dealer stands behind their servi after follow up is excellent, They contact me more than the original dealer where I purchased the vehicle from. This dealer stands behind their service and makes certain you are completely satisfied with the work done. More

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