Jennifer Mcclung

All was great I felt at home . Also how they keeped up to date of what they where doing.will also keep telling Avery one that they need to buy a car with this company. As for mysel Also how they keeped up to date of what they where doing.will also keep telling Avery one that they need to buy a car with this company. As for myself I’ll only buy there. More

by Dulce Maria Verified Customer Verified Customer

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unethical assessment of my car. did not require anything that ur techs recommend. I would never purchase another vehicle. stop lieing to customers did not require anything that ur techs recommend. I would never purchase another vehicle. stop lieing to customers More

by NDUBIN62 Verified Customer Verified Customer

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She always kept me informed on my car status . I would have her on my next visit. I would have her on my next visit. More

by SLAVIKR Verified Customer Verified Customer

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Car was brought to dealership for a Recall action to replace a defective engine part at no cost. Shortly after getting the car home, the car overheated. We took the car to our nearby mechanic for diagn replace a defective engine part at no cost. Shortly after getting the car home, the car overheated. We took the car to our nearby mechanic for diagnosis and repair. The mechanic found coolant leaks and loose hose connections that appeared to be related to the previous recall repair by the dealership. When we contacted the dealership to report the problem, they sent a truck to tow the car back to the dealership to repair the leaking hoses and refill the engine coolant. We have requested the dealership reimburse the $250 is cost us for our mechanic to diagnose the problem. We have yet to receive a response from the dealership to at least 3 attempts to contact them via verbal request thru the service department, telephone and email to the Service Manager, and an email to the General Manager. This has been an expensive negative experience for us. More

by KIA 900 Owner Verified Customer Verified Customer

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I brought my car in for an oil change and was offered a complimentary wash which I accepted. Oil change performed but no wash. I asked what happened and was told that was their mistake and they were happy complimentary wash which I accepted. Oil change performed but no wash. I asked what happened and was told that was their mistake and they were happy to do the wash, but I was in a hurry so I had to leave. They did offer to do the wash another time though. Overall good experience and I will be back. More

by dominicdelgardio Verified Customer Verified Customer

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All was good but it is crazy to wait 3 hours every time I go to a Kia Dealership for service. go to a Kia Dealership for service. More

by seda9865 Verified Customer Verified Customer

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We had an oil change appointment and it took over two hours. There is no room for children and the sales man next to the service door to the left was extremely rude. The only positive part of that dealer hours. There is no room for children and the sales man next to the service door to the left was extremely rude. The only positive part of that dealership is the Uruguayan man Adrian and Jennifer who were kind to us and our children. More

by Rina91786 Verified Customer Verified Customer

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Jennifer was great. Her kindness, knowledge and trustworthiness is a breath of fresh air. Overall the experience is great Her kindness, knowledge and trustworthiness is a breath of fresh air. Overall the experience is great More

by Christy Verified Customer Verified Customer

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The dealership was accommodating and helpful in every way they could be. It was really nice and speedy. they could be. It was really nice and speedy. More

by DARIAN2 Verified Customer Verified Customer

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Jennifer is incredible. Always helpful, honest and very personalble. The dealership itself is efficient and acceptable.. Always helpful, honest and very personalble. The dealership itself is efficient and acceptable.. More

by Christy Verified Customer Verified Customer

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