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Jennifer Medina

Overview Reviews (81) Inventory (225)

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Jennifer Medina

Jennifer Medina | Page 2

Service/Body Shop/Parts

Universal GENESIS

12801 S. Orange Blossom Trail
Orlando, FL 32837

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4.2

81 Reviews

Overview Reviews (81) Inventory (225)

4.2

81 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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81 Reviews of Jennifer Medina

July 27, 2026

Dealership Rating

Employee Rating

Universal Genesis had great and quick service! !! I would highly recommend them time and time again!!! Until next time! !! I would highly recommend them time and time again!!! Until next time! More

by jozwiak13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marikeyla Colon

Jul 27, 2026 -

Universal GENESIS responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Universal GENESIS.

July 27, 2026

Dealership Rating

Employee Rating

while svc was good your tech failed to place oil change sticker for next scheduled change mileage and or date sticker for next scheduled change mileage and or date More

by rhrrisch

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marikeyla Colon

Jul 27, 2026 -

Universal GENESIS responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 24, 2026

Dealership Rating

Employee Rating

Everything is good. The service are great. The food in the cafetería are very good. The service are great. The food in the cafetería are very good. More

by anapadilla0903

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marikeyla Colon

Jul 24, 2026 -

Universal GENESIS responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 22, 2026

Dealership Rating

Employee Rating

Easy to schedule service appointments and the service techs are professional. However they are usually very busy and it can take quite some time for service to be completed. techs are professional. However they are usually very busy and it can take quite some time for service to be completed. More

by Adavid1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marikeyla Colon

Jul 24, 2026 -

Universal GENESIS responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Universal GENESIS.

July 20, 2026

Dealership Rating

Employee Rating

Great service and friendly customer care they were really helpful and fast. Thank you, thank you. helpful and fast. Thank you, thank you. More

by petertec011

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 20, 2026 -

Universal GENESIS responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

July 15, 2026

Dealership Rating

Employee Rating

The service attendant did a great job the car was in and out quickly appreciate the speed and everything worked afterwards just fine out quickly appreciate the speed and everything worked afterwards just fine More

by dgeorge3485

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marikeyla Colon

Jul 15, 2026 -

Universal GENESIS responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 15, 2026

Dealership Rating

Employee Rating

The service was very efficient and fast; they were also very friendly and punctual. The prices are highly recommended very friendly and punctual. The prices are highly recommended More

by l_valdez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marikeyla Colon

Jul 15, 2026 -

Universal GENESIS responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal GENESIS!

July 11, 2026

Dealership Rating

Employee Rating

No. I do not think I will be doing that at this time for free. I do not think I will be doing that at this time for free. More

by joburnett

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marikeyla Colon

Jul 11, 2026 -

Universal GENESIS responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

July 08, 2026

Dealership Rating

Employee Rating

It was good to get service done but took longer thank anticipation so I have to stay way more anticipation so I have to stay way more More

by nileshrana1972

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 08, 2026 -

Universal GENESIS responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out.

June 29, 2026

Dealership Rating

Employee Rating

Great service, very helpful and informative. Everything was explained to me very well and I am very grateful. Everything was explained to me very well and I am very grateful. More

by rrosario0960

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marikeyla Colon

Jun 30, 2026 -

Universal GENESIS responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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