Jennifer Medina
Jennifer Medina at Universal GENESIS

Jennifer Medina | Page 3

Service/Body Shop/Parts

Universal GENESIS

12801 S. Orange Blossom Trail
Orlando, FL 32837

Contact Me
4.2
42 Reviews
4.2

42 Reviews

Write a Review

42 Reviews of Jennifer Medina

January 25, 2026

Dealership Rating
Employee Rating

Went there for a simple alignment and they treated me like royalty! I appreciate the treatment from the manager, Alex Vasquez to the mechanic that gave me bumper-to-bumper diagnostic very happy thank you More

by Noemailpercust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Jan 25, 2026

Universal GENESIS responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 18, 2026

Dealership Rating
Employee Rating

The technician changed the oil and filter but did not inspect the car before releasing it. It leaked oil on my driveway and I had to return to the dealership to fix the leak.That was inconvenient. More

by glitten.nieves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Jan 19, 2026

Universal GENESIS responded

We're sorry to hear this; we apologize. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time. Hopefully, we can get to the bottom of this.

January 15, 2026

Dealership Rating
Employee Rating

Amazing profecionalism clean good vibes good technicians advisor place cars my N service nice people l More

by milanegonz1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos De Jesus

Jan 15, 2026

Universal GENESIS responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 12, 2026

Dealership Rating
Employee Rating

Every time I goto universal nissan to get an oil change on my car,the workers always treat me really nice.The workers go above and beyond for their customers. Thank you so much. More

by TAMMYSKREPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Jan 13, 2026

Universal GENESIS responded

Thanks for sharing about your experience with Universal GENESIS. We appreciate your business and hope to see you again soon!

January 03, 2026

Dealership Rating
Employee Rating

Service was excellent with my service. Person time was very efficient. Did a good job quickly. More

by ammbss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon , Mark

Jan 03, 2026

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 29, 2025

Dealership Rating
Employee Rating

Excellent people to work with all around the service center, coffee in the waiting area needs improvement. More

by kvprashant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Dec 29, 2025

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 29, 2025

Dealership Rating
Employee Rating

Great service. Staff is very friendly and attentive. I love how they keep you updated thru text messages. More

by vicki7584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Dec 29, 2025

Universal GENESIS responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Genesis. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 24, 2025

Dealership Rating
Employee Rating

Told me what was going on and kept me informed very satisfied with visit staff was very helpful and pleasant More

by rdorf7720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Dec 29, 2025

Universal GENESIS responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Universal Genesis to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 13, 2025

Dealership Rating
Employee Rating

Poor communication, not personable. We are used to much better service for high end cars. This is our first time owing a Genesis and we are treated like we own an entry level Hyundai. S More

by Anewman
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marikeyla Colon

Dec 17, 2025

Universal GENESIS responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Dec 17, 2025

Universal GENESIS responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 12, 2025

Dealership Rating
Employee Rating

Great Services and worries for us and our vehicles maricela is a great Services advisor More

by Amilkar Muniz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Dec 31, 2025

Universal GENESIS responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalnissan.com

Dealership Inventory (150 Vehicles)

used 2026 Genesis GV70 car, priced at $58,987
2026 Genesis GV70
used
Vik Black exterior
Automatic
All-wheel Drive
used 2024 Genesis GV70 car, priced at $42,487
2024 Genesis GV70
used
Cardiff Green exterior
Automatic
All-wheel Drive
used 2021 Ford Edge car, priced at $22,846
2021 Ford Edge
used
Silver Metallic exterior
Automatic
All-wheel Drive
used 2025 Genesis GV80 car, priced at $69,487
2025 Genesis GV80
used
Savile Silver exterior
Automatic
All-wheel Drive
used 2022 Land Rover Discovery Sport car, priced at $25,299
2022 Land Rover Discovery Sport
used
Byron Blue Metallic exterior
Automatic
All-wheel Drive
used 2021 Mercedes-Benz AMG GT 43 car, priced at $50,081
2021 Mercedes-Benz AMG GT 43
used
Obsidian Black Metallic exterior
Automatic
All-wheel Drive