Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jennifer Medina
Jennifer Medina at Universal GENESIS

Jennifer Medina | Page 6

Service/Body Shop/Parts

Universal GENESIS

12801 S. Orange Blossom Trail
Orlando, FL 32837

Contact Me
4.2
76 Reviews
4.2

76 Reviews

Write a Review

76 Reviews of Jennifer Medina

February 02, 2026

Dealership Rating
Employee Rating

Great customer service! Highly recommended going here to get your Genesis serviced. Thank you for the VIP treatment! More

by KAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Report | Print
Feb 02, 2026

Universal GENESIS responded

Thank you for recommending us for Hyundai Elantra service. We’re glad the VIP treatment stood out during your visit. We look forward to helping you again soon.

January 30, 2026

Dealership Rating
Employee Rating

Mario is very good, always explains and have a good communication.. I will recommend him. More

by Mildra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Report | Print
Jan 30, 2026

Universal GENESIS responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 27, 2026

Dealership Rating
Employee Rating

Very good service. The work was good and the personnel friendly. The wait time was also good. More

by luisferreira.contrator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Report | Print
Jan 27, 2026

Universal GENESIS responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal GENESIS. We look forward to having you as one of our valued customers for many more years to come!

January 26, 2026

Dealership Rating
Employee Rating

6 guys standing around and yet no one came to our car. Car was serviced and no one told us it was finished. Waiting room is horrible. No sense of urgency whatsoever. We will never come back. More

by mggrammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marikeyla Colon

Report | Print
Jan 29, 2026

Universal GENESIS responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue, or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to reach you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 25, 2026

Dealership Rating
Employee Rating

Went there for a simple alignment and they treated me like royalty! I appreciate the treatment from the manager, Alex Vasquez to the mechanic that gave me bumper-to-bumper diagnostic very happy thank you More

by Noemailpercust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Report | Print
Jan 25, 2026

Universal GENESIS responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 18, 2026

Dealership Rating
Employee Rating

The technician changed the oil and filter but did not inspect the car before releasing it. It leaked oil on my driveway and I had to return to the dealership to fix the leak.That was inconvenient. More

by glitten.nieves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Report | Print
Jan 19, 2026

Universal GENESIS responded

We're sorry to hear this; we apologize. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time. Hopefully, we can get to the bottom of this.

January 15, 2026

Dealership Rating
Employee Rating

Amazing profecionalism clean good vibes good technicians advisor place cars my N service nice people l More

by milanegonz1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos De Jesus

Report | Print
Jan 15, 2026

Universal GENESIS responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 12, 2026

Dealership Rating
Employee Rating

Every time I goto universal nissan to get an oil change on my car,the workers always treat me really nice.The workers go above and beyond for their customers. Thank you so much. More

by TAMMYSKREPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Report | Print
Jan 13, 2026

Universal GENESIS responded

Thanks for sharing about your experience with Universal GENESIS. We appreciate your business and hope to see you again soon!

January 03, 2026

Dealership Rating
Employee Rating

Service was excellent with my service. Person time was very efficient. Did a good job quickly. More

by ammbss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon , Mark

Report | Print
Jan 03, 2026

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 29, 2025

Dealership Rating
Employee Rating

Excellent people to work with all around the service center, coffee in the waiting area needs improvement. More

by kvprashant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Report | Print
Dec 29, 2025

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

1
...
5
6
7
8

Dealership Inventory (228 Vehicles)

used 2024 Mercedes-Benz GLE 450 car, priced at $54,012
2024 Mercedes-Benz GLE 450
used
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive
$54,012
View Details
used 2023 Genesis G70 car, priced at $29,526
2023 Genesis G70
used
Uyuni White exterior
Automatic
Rear-wheel Drive
$29,526
View Details
used 2025 Dodge Durango car, priced at $31,822
2025 Dodge Durango
used
Octane Red Pearlcoat exterior
Automatic
Rear-wheel Drive
$31,822
View Details
used 2026 Genesis G80 car, priced at $67,815
2026 Genesis G80
used
Vik Black exterior
Automatic
All-wheel Drive
$67,815
View Details
used 2024 Toyota Camry car, priced at $24,953
2024 Toyota Camry
used
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
$24,953
View Details
used 2026 Genesis GV70 car, priced at $42,019
2026 Genesis GV70
used
Mauna Red exterior
Automatic
All-wheel Drive
$42,019
View Details
View All Inventory