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Jennifer Medina
Jennifer Medina at Universal GENESIS

Jennifer Medina | Page 5

Service/Body Shop/Parts

Universal GENESIS

12801 S. Orange Blossom Trail
Orlando, FL 32837

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4.2
58 Reviews
4.2

58 Reviews

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58 Reviews of Jennifer Medina

January 03, 2026

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Employee Rating

Service was excellent with my service. Person time was very efficient. Did a good job quickly. More

by ammbss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon , Mark

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Jan 03, 2026

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 29, 2025

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Employee Rating

Excellent people to work with all around the service center, coffee in the waiting area needs improvement. More

by kvprashant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

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Dec 29, 2025

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 29, 2025

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Employee Rating

Great service. Staff is very friendly and attentive. I love how they keep you updated thru text messages. More

by vicki7584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

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Dec 29, 2025

Universal GENESIS responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Genesis. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 24, 2025

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Employee Rating

Told me what was going on and kept me informed very satisfied with visit staff was very helpful and pleasant More

by rdorf7720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

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Dec 29, 2025

Universal GENESIS responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Universal Genesis to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 13, 2025

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Employee Rating

Poor communication, not personable. We are used to much better service for high end cars. This is our first time owing a Genesis and we are treated like we own an entry level Hyundai. S More

by Anewman
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marikeyla Colon

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Dec 17, 2025

Universal GENESIS responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 12, 2025

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Employee Rating

Great Services and worries for us and our vehicles maricela is a great Services advisor More

by Amilkar Muniz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

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Dec 31, 2025

Universal GENESIS responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalnissan.com

December 11, 2025

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Employee Rating

Very professional and good attention I get a nice car and good payment with my low credit. More

by Wf realty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon , Roy Tavarez

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Dec 31, 2025

Universal GENESIS responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Genesis. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalnissan.com

December 11, 2025

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Employee Rating

I’ve been with this dealership for years and everyone is great and helpful. It is a pleasure coming there for my service. More

by onethiamiller28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

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Dec 31, 2025

Universal GENESIS responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalnissan.com

December 07, 2025

Dealership Rating
Employee Rating

Buena atención m te tratan. Jenny me resolvieron todo, estan pendientes del tiempo y dejarte el carro limpio gracias More

by vegoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon, Justin Salazar , Miguel cajas

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Dec 31, 2025

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalnissan.com

December 05, 2025

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Employee Rating

My experience was perfect everybody was nice i come back again. Appreciate it greatly appreciate it More

by Tervillaurette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

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Dec 05, 2025

Universal GENESIS responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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