Jennifer Porcello | Page 8

Wonderful and easy I had a good experience with the team and I am very happy with my first new car and I am glad I did this for my future I had a good experience with the team and I am very happy with my first new car and I am glad I did this for my future More

by 1STGUNNY86 Verified Customer Verified Customer

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HAD A VERY GOOD EXPERIENCE WITH JENNIFER. SHE WAS JUST GREAT JENNIFER PORCELLO WAS GREAT PERSON TO WORK WITH.SHE MADE EVERYTHING VERY EASY FOR BUYING THIS NEW CAR.JENNIFER WAS HELPFUL IN EVERY WAY. THANKS TO A JENNIFER PORCELLO WAS GREAT PERSON TO WORK WITH.SHE MADE EVERYTHING VERY EASY FOR BUYING THIS NEW CAR.JENNIFER WAS HELPFUL IN EVERY WAY. THANKS TO A GOOD SALES PERSON. AND A WONDERFUL LADY.BRANDON SHINNEMAN WAS ALSO A GREAT PERSON TO WORK WITH.. More

by GCBROWN5 Verified Customer Verified Customer

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Replaced our yaris We are happy with all the people who helped us. Jen is vary nice and helpful. I think she goes above and beyond. Thank you We are happy with all the people who helped us. Jen is vary nice and helpful. I think she goes above and beyond. Thank you More

by JSRUSH Verified Customer Verified Customer

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Very disappointed with my experience. I LOVE my Kia Soul so much that I wanted to buy it when my lease was up. When I first got in my lease four years ago, I had such a fantastic experienc I LOVE my Kia Soul so much that I wanted to buy it when my lease was up. When I first got in my lease four years ago, I had such a fantastic experience that I knew I wanted to stick with this dealership. I made an appointment at the George Gee Kia Dealership in Coeur D’ Alene, since I lived in Moscow (over 80 miles away). My appointment was at 2pm on July 20th. When I got there, Russ, was with another customer. Which is fine and I was told it would be 20 minutes. Forty minutes go by and he came in quickly and was curt with starting the paperwork. Nothing was explained to me and he was gone as quickly as he arrived. Another gentleman came by 20 minutes later and he told me that he was helping out while Russ was busy. I was left alone in the waiting room for another 30 minutes, with nothing explained to me again. A woman came in (Jennifer, I believe her name was), and saw that I was getting upset. She asked me what was going on and I told her I had no clue. She went and got the answers I needed and I was sitting down with Russ less than 20 minutes later. When I was actually interacting with Russ in his office, he was very professional and helpful with my questions. I was just incredibly frustrated because I made an appointment that was not honored. I understand things can happen to disrupt that, but nothing was communicated to me until Jennifer got involved over an hour and a half after my appointment. The next day, I received a phone call and an email from Don asking to update some paperwork and that he will be taking over for Russ. I sent the paperwork back and I have heard absolutely nothing. I have emailed him to figure out what the next step is with the bank and to see if I was missing anything else. Fast forward to today, August 6th, I finally got my bank information after contacting them myself. I am so disappointed in this entire experience and I will not buy through George Gee in Coeur D’ Alene again. More

by RACHELESTILL Verified Customer Verified Customer

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OUTSTANDING!!! Everyone knows their business Well. I was treated like Queen Bee. I am Totally Spoiled Rotten. Thanks for a Job Well Done! Respectfully and GOD's Everyone knows their business Well. I was treated like Queen Bee. I am Totally Spoiled Rotten. Thanks for a Job Well Done! Respectfully and GOD's Blessing Shelley and Azzie Griffith More

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No Hassel which was appreciate Great car sale people were very friendly. Jennifer did a great job making sure my wife was happy with the car and understood all the controls. Great car sale people were very friendly. Jennifer did a great job making sure my wife was happy with the car and understood all the controls. More

by SOKOLJA Verified Customer Verified Customer

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One of my happiness days ever My sales person, Jennifer was great...thanks to her I got what I wanted. She never gave up on me, she worked very hard for me. My sales person, Jennifer was great...thanks to her I got what I wanted. She never gave up on me, she worked very hard for me. More

by MARGIEESP Verified Customer Verified Customer

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Good good good, all good! As covered in my answers, everything went well. Probably would not have purchased an automobile had it not been for Jennifer, she was very professiona As covered in my answers, everything went well. Probably would not have purchased an automobile had it not been for Jennifer, she was very professional and not pushy. More

by FROSTO200 Verified Customer Verified Customer

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Super great sales person Jeniffer was awesome… Nobody’s ever made sure I understood how my new car features work and that I was happy with the experience of buying a new Kia. Jeniffer was awesome… Nobody’s ever made sure I understood how my new car features work and that I was happy with the experience of buying a new Kia. Thanks for a great job 👍 More

by DFGONCE Verified Customer Verified Customer

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Wont go to another dealership in this town. I was a first time car buyer, with zero credit buying an affordable used kia soul, and they gave me just as much assistance and help as if i were some I was a first time car buyer, with zero credit buying an affordable used kia soul, and they gave me just as much assistance and help as if i were someone important there to buy an expensive cadillac. Ms. Porcello helped me out immensely, even though they were short staffted she stayed with me throughout the 5 hour process. She went above and beyond, even transporting me to my bank! (for complicated reasons). I wasnt going to negotiate the price, but in order to help get 0-credit-me approved, they took off 3K from the already discount price! 5K off basically! With that and George Gee's lifetime powertrain warrantee, that's a deal of the century! The gentleman in financing (think Randall is his name) helped me a lot too, explaining complications of insurance and so forth. I love George Gee, try 'em out. More

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