Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

Contact Me
4.7
1,115 Reviews
4.7

1,115 Reviews

Write a Review

1115 Reviews of Jennifer Rios

December 18, 2025

Dealership Rating
Employee Rating

convenient very welcoming and convenient place to go to get my oil changed at it is a very welcoming and convenient place to go get my oil changed at More

by niko060505
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

December 18, 2025

Dealership Rating
Employee Rating

Efficient, helpful, good work My appointment time was right on time. Work was done quickly. Concerns were addressed. Happy with experience. More

by AMYOKREPKIE
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

December 18, 2025

Dealership Rating
Employee Rating

Fantastic. Jen even helped us fix our invoice to reflect a coupon we had forgot to apply initiallt More

by RTLO9962
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

December 17, 2025

Dealership Rating
Employee Rating

Excellent communication easy to deal with will be back All the people in the service department have been extremely helpful over the years More

by Melissabfahey
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

December 16, 2025

Dealership Rating
Employee Rating

Jennifer has been extremely helpful and patient with me during the last couple of service appointments. The services are completed with expertise in a reasonable timeframe. More

by itsmeferr
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

December 15, 2025

Dealership Rating
Employee Rating

When I went to Napoli for service my expectations were fully covered by the staff, they're constantly communicating with you and inform you every step about the service on your car. Thank you again. Wi More

by jicp007us@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

December 15, 2025

Dealership Rating
Employee Rating

Attention to detail was not followed thru . The Staff needs to pay attention thoroughly instead of rushing to finish. More

by DAV83088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Haverl

December 15, 2025

Dealership Rating
Employee Rating

Took my car in immediately after smelling an odor, Jennifer kept me updated all day and it was finished by the time I got out of work More

by chick602
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

December 13, 2025

Dealership Rating
Employee Rating

Was what I had expected, needs were met all way around Jen in Kia service is terrific More

by Frisco9454
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

December 11, 2025

Dealership Rating
Employee Rating

I needed a starter 1st thing on a Saturday. Luckily they had one in stock and got the job done quickly. Thanks to all involved. More

by gashe01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

1
...

Dealership Inventory (297 Vehicles)

used 2020 Ford Escape car, priced at $16,455
2020 Ford Escape
used
Magnetic exterior
Automatic
All-wheel Drive
used 2018 Toyota RAV4 car, priced at $20,932
2018 Toyota RAV4
used
Black exterior
Automatic
All-wheel Drive
new 2025 Kia K4 car, priced at $24,970
2025 Kia K4
new
Currant Red exterior
CVT
Front-wheel Drive
used 2023 Acura RDX car, priced at $35,886
2023 Acura RDX
used
White exterior
Automatic
All-wheel Drive
new 2026 Kia Sportage car, priced at $34,830
2026 Kia Sportage
new
Wolf Gray exterior
Automatic
All-wheel Drive
used 2017 Chevrolet Cruze car, priced at $10,971
2017 Chevrolet Cruze
used
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive