Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios | Page 112

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

Contact Me
4.7
1,208 Reviews
4.7

1,208 Reviews

Write a Review

1208 Reviews of Jennifer Rios

June 26, 2021

Dealership Rating
Employee Rating

Very professional and courteous staff. The service department is always fast and efficient when I need work done on my vehicle. They also have a nice waiting area to watch tv or search internet. Highl More

by FRANK MASSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

Report | Print
Jun 28, 2021

Napoli Kia responded

Thank you, Frank, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

June 25, 2021

Dealership Rating
Employee Rating

The service was excellent and I was impressed by the service person More

by Ukenny717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Haverl, Ashley Power, Salvatore Liuzzo, Mike Haverl

Report | Print
Jun 28, 2021

Napoli Kia responded

We appreciate your business and our team looks forward to serving you again soon! Scott Haverl General Manager

Jun 28, 2021

Ukenny717 responded

I had no problem and found the service excellent and friendly.

June 25, 2021

Dealership Rating
Employee Rating

Great place for service will be seeing them again soon More

by warcher1960
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

Report | Print
Jun 28, 2021

Napoli Kia responded

Thank you for choosing Napoli Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Haverl General Manager

June 25, 2021

Dealership Rating
Employee Rating

Wonderful staff especially the service department with the exception of the Auto Service Dept, Ruben Burgos manager of the Auto Service department More

by Angel157
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Haverl, Ashley Power, Salvatore Liuzzo, Mike Haverl, Curtis Smith Jr.

Report | Print
Jun 25, 2021

Napoli Kia responded

Thanks for sharing your thoughts about your experience with Napoli Kia, Angel! It's great to hear that our service department could meet your vehicle needs. If you'd like to discuss anything further, please leave your contact information so we can address your concerns. We truly appreciate your business. Scott Haverl General Manager

June 25, 2021

Dealership Rating
Employee Rating

Very friendly, honest and professional. Great communication throughout the process, very thorough More

by irshborn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

Report | Print
Jun 25, 2021

Napoli Kia responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Kia. Please don't hesitate to reach out if you need anything else! Scott Haverl General Manager

June 22, 2021

Dealership Rating
Employee Rating

Excellent service. Very friendly took a little while to get an appointment but understandable if the service is good. More

by NIKKY.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

Report | Print
Jun 22, 2021

Napoli Kia responded

Thank you so much for your kind words, Nikky, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

June 22, 2021

Dealership Rating
Employee Rating

Very professional and customer service focused service was done in a very timely manner More

by Carlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 22, 2021

Napoli Kia responded

Carlo, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

June 18, 2021

Dealership Rating
Employee Rating

The service received I am always questioning. I don’t trust the quality of the work done. I don’t feel all the technicians have the same level of care in their work. More

by JEN.TRAHAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Jul 03, 2021

Napoli Kia responded

Jen, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Scott Haverl General Manager

June 17, 2021

Dealership Rating
Employee Rating

The service was great, and quick for all the things I was getting done on my car, and Mike Harvey was really nice and understanding. More

by lindseyjsanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

Report | Print
Jun 17, 2021

Napoli Kia responded

Thank you so much for your excellent review, Lindsey! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Kia. Please don't hesitate to reach out if you need anything else.

June 16, 2021

Dealership Rating
Employee Rating

Friendly service, cozy environment. Job completed in a timely manner as well. It was a good deal to change oil with coupon for a very competitive price. More

by FETHI.ERON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl, Denis Fidalgo

Report | Print
Jun 16, 2021

Napoli Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Kia.

1
...
111
112
113
...
121

Dealership Inventory (332 Vehicles)

new 2027 Kia Telluride car, priced at $60,170
2027 Kia Telluride
new
Midnight Black exterior
AWD
$60,170
View Details
used 2025 Kia Telluride car, priced at $46,793
2025 Kia Telluride
used
Wolf Gray exterior
Automatic
All-wheel Drive
$46,793
View Details
new 2026 Kia Sorento Hybrid car, priced at $46,665
2026 Kia Sorento Hybrid
new
Mineral Blue exterior
Automatic
All-wheel Drive
$46,665
View Details
used 2016 Kia Forte car, priced at $12,445
2016 Kia Forte
used
Steel Blue exterior
Automatic
Front-wheel Drive
$12,445
View Details
used 2018 Chevrolet Traverse car, priced at $19,090
2018 Chevrolet Traverse
used
Graphite Metallic exterior
Automatic
All-wheel Drive
$19,090
View Details
used 2023 Subaru Outback car, priced at $28,395
2023 Subaru Outback
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
$28,395
View Details
View All Inventory